Customer Ratings & Reviews

This range really disappointed us, the burners were low and did not do a good job of evenly heating the pots. Disappointed in the performance of the Simmer burner... Poor

I love my new gas stove. It cooks beautifully and looks great!

terrible. Came with missing burner parts. Kitchen aid was no help they even came out but could not find the right replacement for the burner so my burner plates don't match. the black dots by the knobs started coming off after only two months. Very disappointed with Kitchen Aid as it is supposed to be a good brand. Shame on Best Buy for selling such garbage.

Love it wife happy she’s love cook cookies for my lil girls

This was bought for my daughter it had on sign a dent not as is I’m highly upset being treated like this been good customer I’m thinking of closing my acct. and won’t give nice reviews trust me

Bought in 04/07 . Installed on 04/17. 04/07 turned on the oven and found out it was making a huge noise + burning smell. It’s pretty but useless

BUYER BEWARE: DON'T BUY THIS HERE. WE FOUND IT CHEAPER ELSEWHERE. AND OUR "PERSONAL SHOPPER" WAS EXTREMELY RUDE AND MADE A LOT OF TROUBLE FOR US AT Best Buy AND GEEK SQUAD. WE WERE ELITE PLUS MEMBERS, BUT WE WON'T DO BUSINESS HERE AGAIN.

gas range burners not working. whirlpool not responding, best buy also not helping

This product was delivered to my house with multiple dents on the left side. I received a call that it will be replaced but but I am concerned on when. so I would like to have more confirmation as soon as possible please!

Purchased it in November and since then there has been 3 attempted repairs from wilpool and one from Geek Squad. I'm not pleased with the item at all

Gas leak on brand new appliance in manifold Still waiting on replacement

Took for ever to receive,delivery guys sucked,not what I expected,just the honest truth

Bought it less than a month. One of the burners started leaking gas.

Works as advertised....good looking unit...would highly recommend

I wouldn't buy it again. The burners are not strong the top is cheap material. Not expected what the name claims

We purchased this range in June '16 and love it. It has a simmer feature on the L. front burner which is great and love the oven capacity It looks great, the cook top is very easy to clean, Convection conversion feature is really nice and the steam feature is great when I make my home made yeast rolls. Would really recommend this range to anyone. We bought this range after having a kitchen fire and really researched different brands before we made our choice.

Very nice looking. It bakes my sour dough bread perfect!! Easy clean up

Bought this unit because of discounted price and good looks. The oven works well but I have quite a few complaints. One, its too easy to accidentally bump a knob and unintentionally turn on the gas. This has happened three times and is pretty scary. Two, only one burner simmers. Three, the timer set procedure frequently conflicts with the oven temperature setting which causes frequent accidental oven turn-offs when you reset the timer. Terrible design. Four, oven cleaning feature does not appear to work at all. I have no idea what KA means when they articulate it as some type of important feature. Five, after a year I am already getting error messages on control board telling me I need to have it serviced. Still seems to work, but this does not bode well. Six, front right burner takes a long time to catch after many seconds of clicking then WHOOP!, the gas ignites explosively. Worst appliance purchase I have ever made.

Bought this because of the relatively low price and it was a slide-in. The oven works very nicely and the stove top grill covers the whole surface but this unit has a number of annoying quirks. The two right side burners do not have a simmer setting, and the control interface is buggy. Often when I set the timer, it turns off the oven. I can quickly re-ignite the oven but it's annoying nevertheless. Also, the interface faces up and not out so every time you cook, the digital interface gets filthy with both grease and caking detritus. People have mentioned that the oven is dangerous because knobs can be accidentally bumped to the "on" setting, allowing gas release. I have not had that problem. Cooks well, but not well-designed.

I'm a first time KitchenAid owner and only bought this appliance because I need an oven with a self cleaning feature. Was recommended by the store sales person as being a good product. Bought it and 2nd day after it was delivered, the ignition broke and cannot start the stove. Waited over 2 weeks to get the part and was replaced. A few months later the oven light went out. Waited again another week or so for a replacement bulb. Then, when it was time to clean the oven using the AquaLift cleaning technology, it didn't work at all. Followed the instructions to the word but to no avail. Even the tiny grease spot won't come out as described in the User Guide. Terrible disclosure on the part of the manufacturer and seller. Called KitchenAid and Best Buy to exchange for another model that has a self cleaning feature that has been tested and really works, but got nowhere. I'm very disappointed and frustrated with this purchase and wish someone from either Best Buy or KitchenAid would be brave enough to check this appliance and see for themselves what the real problem is. I have owned a few other brands and never had an issue with the self cleaning feature. This is by far the worse and needless to say I'm not buying any KitchenAid product or shop at Best Buy.