KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel

I'm a first time KitchenAid owner and only bought this appliance because I need an oven with a self cleaning feature. Was recommended by the store sales person as being a good product. Bought it and 2nd day after it was delivered, the ignition broke and cannot start the stove. Waited over 2 weeks to get the part and was replaced. A few months later the oven light went out. Waited again another week or so for a replacement bulb. Then, when it was time to clean the oven using the AquaLift cleaning technology, it didn't work at all. Followed the instructions to the word but to no avail. Even the tiny grease spot won't come out as described in the User Guide. Terrible disclosure on the part of the manufacturer and seller. Called KitchenAid and Best Buy to exchange for another model that has a self cleaning feature that has been tested and really works, but got nowhere. I'm very disappointed and frustrated with this purchase and wish someone from either Best Buy or KitchenAid would be brave enough to check this appliance and see for themselves what the real problem is. I have owned a few other brands and never had an issue with the self cleaning feature. This is by far the worse and needless to say I'm not buying any KitchenAid product or shop at Best Buy.

We purchased this range along with a KMHC319ESS convection microwave and a KDTE204ESS1 dishwasher for a kitchen remodel in our new home. We spent many hours researching options and it came down to the KitchenAid units or a comparable set from Bosch. We chose the KitchenAid units, what a mistake that has turned out to be... First, about a month after the year warranty was up, the microwave stopped working and displayed an error stating the door was open when it was closed. Ended up having to take it apart and replace several micro switches and two fuses. Then about a month after that when trying to use the oven, we got an error that the oven fan speed was to low and the oven will not work. We can't even use the timer..... Replaced the fan ($70), but that didn't seem to fix the issue, so I just ordered the main control board, hopefully that $280 bucks will take care of the problem. And now the button to start the dishwasher is acting up, have to press it about a half dozen times for it to actually start. Someone else mentioned in another review that these KitchenAid units look nice, I agree, but it seems they are just not built like you would expect for the money.....

Bought this unit because of discounted price and good looks. The oven works well but I have quite a few complaints. One, its too easy to accidentally bump a knob and unintentionally turn on the gas. This has happened three times and is pretty scary. Two, only one burner simmers. Three, the timer set procedure frequently conflicts with the oven temperature setting which causes frequent accidental oven turn-offs when you reset the timer. Terrible design. Four, oven cleaning feature does not appear to work at all. I have no idea what KA means when they articulate it as some type of important feature. Five, after a year I am already getting error messages on control board telling me I need to have it serviced. Still seems to work, but this does not bode well. Six, front right burner takes a long time to catch after many seconds of clicking then WHOOP!, the gas ignites explosively. Worst appliance purchase I have ever made.

I love this stove. Spent a little more money to get a better quality stove and I’m so glad I did. Everything about this stove is good quality. The knobs and burners are a really good design. No whimpy cheap stuff anywhere on this stove. And best of all it worked perfectly right from the start and continues to do so. It’s a pleasure to use it. The black stainless steel I got stays brand new looking and it’s easy to clean. I only use a microfiber cloth to wipe/clean the stainless steel finish which doesn’t scratch it or anything. (I used a paper towel on my microwave and it made little scratches on the finish). This is my first convection oven and it works surprisingly well. A little fan inside the oven turns on and blows the warm air around in there to keep everything evenly cooked. Everything I’ve baked turns out perfectly now haha. Mmm banana nut bread with real bananas.

Totally disgusted with Kitchenaid appliances. Within 18 months I’m on my second dishwasher and now this range/oven is giving me fits. The oven will not work due to the panel/computer malfunction. I’m beyond frustrated with this brand. They are beautiful appliances by NOT dependable. Functionality is important - dependability is necessary. Do NOT purchase these appliances just for looks unless you never cook, cool food, or was dishes. Otherwise, they look great in the kitchen. But the dollars spent on these appliances should get me many years of uninterrupted, functional, dependable use. I will be shopping for Maytag appliances now They have the same “look” but a more dependable reputation and lesser expensive price tag.

I bought this range at the end of April and Best Buy delivered and installed it. Exactly one month later at the end of May it's completely unusable. Every time I turn the oven on, the computer shuts down, the oven turns off and I can't use it until it decides to turn on again. Then it's just a cycle and keeps turning off every time you turn it on. Now I have to wait weeks until the part comes in to fix it. Buying appliances was a nightmare for me and to have such a high tech and expensive unit become unusable a month after purchasing is completely unacceptable. I did give 2 stars because when it did work a couple times, it worked well. But honestly, I'm completely disappointed.

The product looks good. But honestly, the oven feature has not been consistent. I have had this for 10 months, the oven lights keep burning out (I'm on my 4th set now). and now the Fan in the Oven stopped working which shut everything down. Service is coming out to replace the $700.00 part (and I'm lucky to be under warranty)... but is a hassle to deal with, not to mention not being able to use the oven. Another user-friendly note. When you use the timer, if you don't get it 'just right' you have to cancel the pre-heat and turn the oven back on. It would have been nice to be able to cancel the timer without having to turn off the oven.

The oven failed the very first time I tried to use it, producing an obscure error code and shutting down. It was unfortunately not even possible to schedule repairs because the website for doing so was down for two days and the customer services representatives reachable by phone evidently use the same computer system for scheduling repairs. At this point, I have invested two and one half hours on the phone over a period of two days merely trying to schedule warranty service on a brand new defective oven. On the bright side, it does look nice. If you are buying it to make your kitchen look nice but don't actually ever plan to use it, then this is the one you want!