Customer Ratings & Reviews

Have used grill pan, all burners and both ovens. My husband and I both cook and have been very satisfied with this range's performance.

Delivery wasn’t the best the first time:) second time seems to be good.

One of the best dual ovens on the market. The oven cooks great, accurate temperatures and looks great in the kitchen. Very happy with purchase.

Love this free standing range double oven/ convection. I get 7 dozen cooking baked with kitchen cleaned up and going on to something else in 45 minutes.

This stove meets all my needs. All the features were explained to me by a very knowledgeable sales person.

Great product I should have gotten the fingerprint stainless, if offered. Other than that, great.

Really great range, stove top and double oven - great for a lot of items and the smaller area oven heats up very quickly. Stove top excellent

We LOVE our duel fuel oven! It is everything and more than we had hoped for!

the bottom oven door does not work properly we have a service appointment set up on April 15th

Overall, the features of this double oven are quite good between the double ovens, convection, and a variety of cooking settings. However, I'm rating it two stars due to reliability issues, as since its delivery/installation in Jan 2020, I've had to have it repaired twice. The primary issue that has recurred is that the lower oven has a couple of issues with the ability to heat. I've also had to have two of the burners replaced (stopped igniting). I'm currently on the third service call where, in less than two minutes, the service tech thinks it's the ignition in the lower oven. So, either that's a common issue, or he just knows his stuff. In any case, I've spent about 50% of the cost of the appliance just in repairs since owning it.

I would strongly suggest not purchasing this from Best Buy. We had this stove delivered and installed yesterday. Left for a few hours only to come home to a house that smelled like gas. Issue does not appear to be with the gas line but something in the stove itself. After speaking with support it's going to take 24-48 business hours for some one to reach out and schedule an appointment. It's Friday morning so chances are I'm not even going to get a call until next week. Find a company with better service, so some place local.

This is a nice stove and should meet all our cooking needs.

Stove works great, but I did have to compensate time of cooking compared to my previous stove

The appliance is perfect for our home, my wife loves it. And, when it comes to features... More than expected!

I wanted to love this oven but so disappointed. After using it a couple times I got brown stain around burners that would not come out. It wasn’t grease , we only used for boiling water, warming soup or sauce. I called KitchenAid and they came out and ended up replacing the stove top. It seemed okay up until a couple months ago and we are getting the same brown stains. We used the middle burner for the first time and we have burn marks all around it. And we have the same problem with our large burner not lighting up correctly. I cannot with good fate recommend this stove. Again, very disappointed.

The gas cooktop works fine. I had 6 for dinner and neither oven would hold a temperature over 288. It was awful. It turned out that it was probably at the temp I programmed. We tried it and it seemed to work. Dinner at 6pm was served at 10pm. I am so disappointed with Kitchen aid. I thought it was the best. Now I'm waiting for a repair man to show up.

Good quality and great service and like the stainless steel top much better than a black

Quality is worth the purchased price. Install instructions provided are clear but illustrations could be clearer.

So far we haven’t had any issues with it. Burners work great, design looks good and both ovens function better than our last oven.

Awesome range, the doublenoven is so convenient if you bake a lot. The top burner stainless steel does stain a little yellow on the stainless steel due to the top burners being used often