Customer Ratings & Reviews
- Model:
- KFGD500EBL
- |
- SKU:
- 6623461
Customer reviews
Rating 4.4 out of 5 stars with 587 reviews
(587 customer reviews)Rating by feature
- Performance4.2
Rating 4.2 out of 5 stars
- Ease of Cleaning4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the double oven as a favorite feature, praising its ease of use and attractive appearance. Positive feedback also mentions the stove's quality and design, while some users express concerns about the stainless steel's susceptibility to scratches and the ease with which the knobs can be accidentally turned. A few customers also noted some challenges with the timer and control panel functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stainless steel
Rated 2 out of 5 stars
Probably wouldn’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range looks great and cooks fine, but the stainless steel top scratches way too easily.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchenaid is the largest piece of junk ever made. This stove beyond sucks to the point as soon as we can afford another one this will be at the top of the driveway for free. We made the mistake of buying all Kitchenaid and will never do it again. They make garbage is all i can say. I know everything is garbage nowadays and its true but you dont always get what you pay for anymore.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - Black Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Wolhir. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratched the top the first week when removing the heavy grates to clean the cooktop. The surface area of the burners are very small making it impossible to use more than one full sized pot/pan on one side at a time. The bottom oven is very low and awkward when trying to load in and out items. This is the first time I purchased a stove and have learned my lesson.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 2 out of 5 stars
This is just a temporary stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this stove temporarily while waiting for delivery of my dual fuel stove of the same brand. The convection portion of the oven does not work! When selecting it, the stove shuts down and the GFI must be reset. My husband says something is wired wrong as the small oven works perfectly. Also, the grates over the burners are extremely heavy.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
LOVE IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the flexibility of this stove. Having 2 separate temp zones is fantastic. I will say, I was a bit disappointed that the griddle that comes with it is really only designed for use on the side burners and not the oblong center burner as one would assume. Instructions are in the manual... not something you necessarily review before you purchase.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Double oven
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best oven ever especially with the double oven.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - White
I would recommend this to a friend Rated 1 out of 5 stars
Warranty company Sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range of it works well. If it does break down for any reason under warranty, good luck getting it serviced. My range has been down for over a month and the manufacturer will take there time for service. I have spent a month of going out to eat because my range has been broken.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - White
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JohnB. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 1 out of 5 stars
Junk-Buy a Samsung
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, buy a Samsung. Gas check valve went out less than a year. (gas smell in the kitchen) Cooking the convection oven will burn the sides and leave the middle uncooked. Never had issue with Samsung Products. Even the Kitchen Aid dishwasher we bought seal came off less than a year. Total bad quality in their design and manufacturing process. Never buy Kitchen Aid junk again.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Junkproduct, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Rated 2 out of 5 stars
problems with oven not heating up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my oven for one year and the lower oven went out and had to be fixed. Still under manufacturers warranty. today the top oven bake setting won't heat up the top oven but the broiler setting does work. I regret getting this oven.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello StayingAlive, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 1 out of 5 stars
Bad stove for chef.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First stove came with scratch Second stove came with ink When I went to remove bread from oven slide to back of rack and fell to bottom rack No back guard on rolling rack Bottom stove too low to ground.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, NancyP. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 1 out of 5 stars
Not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love it but it’s been nothing but issues with it. The oven temperate seems to run too low. Recipes I previously made in my old stove are not being cooked correctly on this one. They are all undercooked with this stove. The stovetop gets dirty very quickly. It takes me a long time to clean it and it doesn’t clean up correctly. If you drop oil on it, it gets cooked on and I haven’t been able to clean it off. I wish the bigger oven was in the top. I can already imagine what issues I will be having taking out a turkey from the bottom.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hi Mariville, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 1 out of 5 stars
burnt out light and won't hold heat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought Kitchenaid appliances for the entire kitchen and figured the stove would be the most reliable and therefore didn't get the extended warranty on it. So far the stove is the only thing giving us problems. The bottom oven light has burnt out twice in less than two years. Plus the bottom oven doesn't hold the temperature. Super frustrating for such an expensive range. Very disappointed.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Jules, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 2 out of 5 stars
Very disappointed.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bake from my home and was very excited about this oven and being able to bake at two different temperatures at the same time. I have been severely let down. If both ovens are being used, the bottom oven temperature is almost always 100 degrees hotter than it should be. I have an air probe thermometer to verify this and get a live reading as this has cost me a lot of money in baked goods being unsellable. To add to that the lower when being used alone loses heat so quickly and it doesn't reheat in a timely manner, which under-bakes my baked goods. I have had a service person out to see it three times and have been told that this is just how the oven works and they can't fix anything as it isn't broken. What a waist of money.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - Black Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Cameo. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 2 out of 5 stars
gas flame low
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the front burners work well but the middle and back burners are useless
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey adnan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 1 out of 5 stars
Dangerous
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this stove. The front gas knobs are extremely sensitive and easy to accidentally turn on without your knowledge. Dangerous appliance.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Unhappy! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Rated 1 out of 5 stars
Do not purchase kitchen aid.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken and not heating. Had to wait for all new mother boards.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 1 out of 5 stars
Gas is the only plus, with the exception top oven
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, what can I say about this...the stainless top is hard...wait not just hard but a pain hard to clean. Calling the top grates anything other than weak would be a false narrative with this beast. The small top oven is great for handicapped
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Beautiful, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 1 out of 5 stars
Shame on KitchenAid for this model
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove has been a disappointment since the get go. Looks good, cooks poorly. Takes forever to preheat. The one big burner on top has been difficult to light since day one. We'd rather cook in the Instantpot or toaster oven than this thing. And it was expensive! So disappointed.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Jannycat, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Disfunctional range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this range delivered twice and neither range worked. Both had to be returned and our old one reinstalled. We are cone with Kitchenaid!
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Not durable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less than two years ago. Went to turn on top oven and it's not warming up. No help without any warranty left.
This review is from KitchenAid - 6.0 Cu. Ft. Self-Cleaning Free-Standing Double Oven Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, LoriC. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.