Customer Ratings & Reviews

Purchased 3/12/23 was informed available! Now delivery won't be until 6/17/23!!!!! Considering cancelling package order soon. Bad Sale methods.

Stove caught on fire after the third return ( 1st two were damaged ) I would avoid all Kitchen Aid products save your money and go with an alternate brand !!

This produce makes some noise. Even the technicians also do not know why that noise is coming.

This range cannot hold a temperature. Do not buy!!!!

Don't ever buy out of box and have it delivered they damaged it so bad packing the warehouse wouldn't even deliver it

This is the worst purchase I have made in years, I will never buy from Best Buy again

We've had our range for about a year now and are very happy with our purchase. Center burners are often low BTU burners that are good for warming only, but we routinely use ours for pancakes and it does a great job. The smaller top oven is great for homemade pizzas. We use a pizza stone and heat it to 500F, so having the smaller space to heat helps to reduce the heat in the kitchen. My only two complaints are the sliding rack which is a great feature, but not well executed. If you don't slide it in very straight, it sticks and you have to mess with it to get it to slide in. Not ideal with the oven hot and wearing an oven mitt. I also used the self-cleaning feature today after some chicken grease spilled in the oven and it did not do a very good job. Cleaning power (or time) is selectable from 1 (lowest) to 5 (highest) and I chose 3, so it may just be that I need to go full power, but the mess was not exceptional and two hours seemed like it would be sufficient. Other than these minor complaints, we love our KitchenAid and love cooking on it.

I purchased the Kitchenaide double oven free standing range in February. I love it. Having two ovens is so convenient and practical, It only takes a few minutes to get to the temperature setting and cooks beautifully. It is such a sleek looking appliance that works great!

The stove and oven has performed great thus far. Easy to clean, love to be able to use an upper and lower oven, awesome for a lot of cooking in the oven!!!!

Ditching the bottom drawer that nobody uses for a larger bottom oven in this range is what drew us to it in the first place. The larger oven and smaller oven that fits into the standard range dimensions is huge for us. The controls are easy to use and the range works great.

OK. This stove is great, I've cooked lots with it since I got it and have had no problems. My problem came when I cleaned it. I took the grates off the top, and the edge above the knobs on the inside (can't be seen unless you bend over the top) is razor sharp! Cut two of my fingers, one worse than the other. I'm not sure if this is just where the sheet metal is not secured completely on mine, or if it's on all of them, but be careful.

1. I often find my gas on because the knobs turn so easily. Brushing up against it is enough to turn the knob and release gas. 2. The top isn’t one piece of metal. There is a seam at the front between the knobs and burners and crumbs constantly fall in when I wipe it down. Plus it’s extremely sharp and the first time I cleaned, I got a bad cut on my finger.

Good Range. However, all the knobs finish or coating peeled off from the heat of the oven and they are now white plastic. Was over $50 a knob if you want to replace them

I’ve not only used Kitchen Aid for decades but, I’ve also sold it. Every home has been Kitchen Aid for me. Always the BEST! NOT THIS TIME! The SS is HORRIBLE to clean!! Oven DOES NOT wipe clean with ease as stated! We have tried everything, NOTHING WORKS! My stove is 3 years old, it looks like it’s 10 years old. Believe me I’m the only one allowed to clean it, to avoid scratching! The round covers for the flames are completely chipped around the edges and, nothing ever hits them. Don’t waste your money, the product is not the same. Totally disappointed......

have been using for a month- hold great temperature. No issues. The griddle on top isn't wide enough for anything other than sandwiches. Be aware - the lower oven handle will touch the floor when opened.

Moved twice in 2 years. Had a 5k Jennaire before we moved. Purchased Cafe series double ovens at the next house and they were terrible! Purchased this a year ago for our newest home. I’m a big baker. This is almost as the Jennaire for half the price. Heats evenly. Looks great. Works super well.

I regret purchasing this oven. Since the day I got it, I’ve had nothing but issues. The knobs started peeling early on, making the appliance look cheap and worn out. Even worse, the oven has had trouble turning on, which is completely unacceptable for a major kitchen appliance. For the price I paid, I expected reliability and quality, but this oven has been nothing but a headache. If you're considering buying this model, I strongly suggest looking elsewhere. I wish I had!

I ordered this oven after seeing the reviews on 1/24/18 in the Black Stainless Steel to be delivered on 3/10/18. Oven was delivered, damaged in 3 places but functional. BestBuy stated to keep it to use until re-order could be done. Re-ordered and was to be delivered on 4/27/17 only to get a call from the store manager the day before @ 7:20PM to let me know it would be delayed due to short stock and new date is 6/8/18. So almost a 6 month process with no guarantees on if this one will be delivered in pristine condition. Of the one I have now, the timer setting is wonky - you when the timer ends, you have to hit the button twice to turn it off. The upper oven is tricky since it has broiler and not much room, the rack sits on the bottom so its hard to get sheet pans out. The lower oven is low to the floor. When buying - open up the oven and actually reach down and imagine lifting a roast out of a hot oven as a guide. The grates do not sit well on the stove, there are small rubber stoppers for heavy grates to prevent it from slipping, but its hard when the grates are cast iron and can slide when moving heavy pans on the stovetop.

I purchased this in early November so I have used it for just over a month now. It really is a beautiful stove and I feel that it does work well. My only complaint which is a big one is that the top scratches SO easily. I have tried to be so careful and gentle but it seems impossible for it to not scratch. The grates shift around and leave scratches all over. So for only having for a month it does not look like a new stove and I find that very annoying.

Having two ovens is cool. However knobs peeled within a year and had sharp edges. Glowplug had to be replaced less than 4 years in. There is only one burner that can boil water readily. The back burners can keep things warm at most. Griddle stayed black for a week before the finish started to come off