Customer Ratings & Reviews
- Model:
- KFEG500ESS
- SKU:
- 6623416
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Ease of Cleaning
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range, particularly its oven size, ease of use, and overall appearance. Many appreciate the range's versatile design and quality, noting that it complements various kitchen styles. However, some customers have expressed concerns about the timer signal being quiet and the glass top being difficult to clean.
This summary was generated by AI based on customer reviews.
Doesn’t heat correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven won’t heat past 300. Stove top won’t turn on. Replaced the breaker as suggested but still won’t work. I have to wait over a week to get a service tech out. Not what I was hoping for from a kitchenaid.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Quality product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this range is everything we were looking for as a replacement to our aging unit.
I would recommend this to a friendDon’t buy this brand.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newer appliances are definitely inferior to older appliances. I had my old stove for over 12 year, got this and regretted the purchase in less than 3 months.
No, I would not recommend this to a friendGood Quality Stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice set up in every way. Good value unit. Recommend to you.
I would recommend this to a friendHopeful owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black stainless model Not delivered yet. I cannot rate it yet. Sorry.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello ThomasL! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Not all it’s cracked up to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this oven. The door on the bottom has very limited space and feels very cheap. The top marks up so bad with any spill. I had a GE for 10 years and I regret replacing it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
poor delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was delivered without a manual. Very frustrating.
No, I would not recommend this to a friendHorrendous experience!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken delivery promises. No notices. Stayed home from work to await delivery but no one came. Ordered oven and didn’t get it for five months.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
- Pros mentioned:Oven size
stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the features and size of this stove/oven.
I would recommend this to a friend - Pros mentioned:Design
Good Quality Great Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally had a Samsung oven but decided to get rid of it due to noise and uneven heating. I decided to go with this KitchenAid oven because of its attractive design and good reviews. A couple things i'd like to mention would be the storage drawer feels cheap and flimsy. Not a big deal considering i wouldn't be using it much. Another thing is the control knobs are cheap plastic i expected better especially since my much cheaper Samsung had metal knobs. The touch pad is not glass touch like i thought so you have to push the buttons kind of firmly. The oven was delivered with a dent on the door. Best Buy is taking care of it but it's still a pain to deal with. I do like the big viewing area the door offers. I did get the Geek Squad 3 yr warranty. I definitely recommend it they're very helpful with any problem you may be having.
I would recommend this to a friend Daniel Madden
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was supposed to get a gift card for the two dents in the side. Other than that works good
I would recommend this to a friend- Pros mentioned:Ease of use
GREAT PURCHASE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PURCHASE! Easy to use. We had another oven which had more bells and whistles and this one was less expensive and does the same thing!
I would recommend this to a friend - Pros mentioned:Appearance
Excellent Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and works great. Easy and smooth delivery process. No problems.
I would recommend this to a friend - Pros mentioned:Oven size
Very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has three racks. Spacious oven. Bottom heating element not exposed, and easy to clean.
I would recommend this to a friend Looks nice, but terrible heating performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unit that was delivered looked like it was dropped on its side. Luckily we were able to exchange for another one a week later that was delivered in good condition. Thank you Best Buy for that. However this model does not warm up to proper temperature. Set oven to 450 degrees, and it only preheats to 415, even after 35 minutes. Would not recommend this model
No, I would not recommend this to a friend- Pros mentioned:Oven size
KitchenAid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven I loved it still use it till today hasn’t failed onc
I would recommend this to a friend Bette
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new range. My only complaint is the timer alarm only beeps once. It would be better if the alarm stayed on until I turned it off myself.
I would recommend this to a friendKitchen Aid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the stove ftom day one. It works very well no issues noted. The feliveey team were on time.
I would recommend this to a friendNot recommended for anyone with children
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality materials used, stainless steel is extremely thin and looks cheap. The whole appliance gets so hot when you use the oven. I would highly discourage people with children in their home, from buying this product. This is the 2nd Kitchen Aid stove I’ve purchased due to moving, my last stove with the double oven was much better quality than this stove… very dissatisfied
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NoMoreKitchenAid, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Very upset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have loved it if I got it before Christmas since I ordered it like three weeks before Christmas. I am at this point still waiting for this stove as the the first one delivered was broken. I have already started paying for stove I have not gotten yet.
No, I would not recommend this to a friend