Customer Ratings & Reviews

This is my second Kitchen-Aid and I' m very satisfied with this series.

We are very happy with the washer and the installation went very well

Dishwasher working as expected. Installer did a good job.

It a great dishwasher. Love the S.S. inside an out.

The dishwashwasher is awesome. It cleans well and is very quiet.

Seems to be a good purchase at this time Happy with it

Amazing dishwasher.................................

The product reviews were accurate- great purchase!

Purchased this item online on July 8, 2019. It is now August 9th, and I still can't use it because it floods my kitchen. Geek Squad did the installation and said everything looked fine. I ran the dishwasher at bedtime, and it flooded the kitchen overnight. Geek squad came back two weeks later, said everything was fine, and the unit flooded our wood floors again. Still no functioning dishwasher after a month, and I have to pay to replace the hardwood floor in my kitchen.

Control panel failed after 8 months. It was still under warranty and service showed up fairly quickly, but after 5 months we are still waiting for the part so the repair can be completed. It's still back-ordered with no estimate of when it will be available.

Lasted two years before it fried itself with the same problem so many others on YT report with the wiring to the control board getting super hot and melting connectors. Extremely disappointed to see that this was such a widespread problem and will never buy a KitchenAid again.

This was our second model we bought in Aug 2019 to replace a similar one we bought in 2011. However, the electronic panel has once again malfunctioned and we are forced to wait for service to tell us it’s 275 to replace. Not even two years old and we spent $700 on this. Frustrating and will be the last brand I buy of this.

Purchased May 2019 and has gone wrong with the same control panel issue three times in just over 12 months. Very disappointed, not what you would expect from Kitchen Aid brand and given the price of appliance. Will be buying a different brand of kitchen appliances in the future.

Didn't even last a year. The Control panel caught fire. Kitchen Aid's response was to give 25% off a new one. Kitchen Aid had a large lawsuit about control panel fires in other models, however, this model not included in that suit. KitchenAid, never again.

I had a Bosch. I think my old Bosch cleaned better. It wasn't bad for the sale price.

purchased this in Oct2019, the top panel has failed 4 times already, first 2 times while under warranty, last two times after warranty expired. the 4th failure was today 16Nov2021. I would have expected the entire unit to be replaced by now, but they keep trying to repair it. thankfully KitchenAid is covering this last repair, as they said for the last time. if this breaks again, it will be replaced with another brand. this is a cheaply made model or poor quality. complete garbage in terms of longevity. don't waste your money.

The dishwasher is a little noisy. Hopefully there isn't anything wrong with the unit.

This thing is hunk of crap. I've purchased the dishwasher a year ago and it's been nothing but trouble since we purchased it. I would guess we're around 7 or 8 visits from technicians and the thing still doesn't work right. Now it at least seems to be washing dishes, but heaven forbid you leave them in there for very long unless you want all your stuff to smell like mildew. Tried multiple cleaners, home solutions, etc and just can't figure it out. If you have an older dishwasher, just get it fixed! They don't make them like they use to (I sound like my grandfather). Also to note, despite multiple attempts to contact KitchenAid customer service directly, they never once responded.

This was a very good dishwasher for three months--then it just stopped cleaning, a little bit at a time, until it stopped altogether. We ran it with dishwasher cleaner and with vinegar; we attempted to flush the arms; we ran it with a variety of settings; we ran it with light loads and pre-rinsed loads. We eventually felt compelled to risk having a repair person come in during lockdown, and he eventually replaced the arms as they were "exceedingly gunky" (and it took weeks to get the replacements). We followed all the recommendations the repair person left us with. A month and a half later, the dishwasher is not cleaning again, and we are back to hand-washing everything.

Dishwasher control panel died in 10 months. Product is still under warranty But the replacement part is not available for 1 month. Expected much better for a premium dishwasher.