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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 76 reviews

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78%
would recommend
to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the 919 Premis Bluetooth Touchscreen Smart Lock, highlighting its seamless integration with Apple HomeKit and other smart home systems. However, some users experienced issues with the responsiveness of the touchscreen, particularly in sunlight, and reported shorter than expected battery life. Overall, the lock's positive features outweigh the reported drawbacks for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 76 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Easy to install. Little noisy, but no big deal

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great with HomeKit, and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great if you are an Apple based home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that fits well with apple home and like devices. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Go with wifi instead

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's convenient for not wanting to carry around keys however I opted to replace it with a wifi compatible lock so that it integrated with my Ring system. This one still does the job on my back door however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great keyless option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a keyless option so we couldn’t get locked out and also so we could give temp codes to people that are doing work in our house, like when the ac needs repair. This has been great. Easy install, easy app, overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock for my home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, easy to set up! I no longer need to keep a spare set of keys for emergency access to my house. Not only does the smart lock attractive, it matches the existing finish and style of my exterior light fixtures!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks Good and Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was a bit apprehensive about using a smart lock. After reading about 40 reviews and digging into how the security features actually works, I am happy with my purchase. Nice and easy to use! No more worry about kids losing their keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Lock. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using an iPhone 7+/AppleTV to connect to the lock. The delay is very small, ~4 seconds. When I pull up to the driveway I say, “Hey Siri! Open the pod bay doors!” And the door unlocks. Very fun. The 30 second autolock is excellent. By the time I’m closing the door it latches shut behind me. Being able to set custom key codes for other people that only work once in a 24 hour period is very conveinient, especially for inviting family over etc. I plan on buying two more for my other doors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock mechanism was installed upside down. Had to take the entire lock apart rotate mechanism and reassemble. Not how a new item should work. Once installed I have not had any issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, this lock was very easy to program and use. It’s finger-print resistant screen adds the assurance that people won’t be able to possibly guess your lock code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it was a great lock the only thing the weather caused it to have internal cracks. I do believe they discontinued these.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    Sleek smartlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, easy to setup with Apple HomeKit. Touchscreen is really sleek, thought it was unresponsive one time but found occasionally wiping off dirt/dust resolves.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around experience with this lock. Have it going through the AppleTV, and I can lock/unlock/double check status anytime, anywhere. Couldn't be happier with the lock.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first because it was a new product, but it works great. You can use your phone, the keypad, or even the keys from your previous lock. Works with Siri too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking smart lock. Home kit connectivity and the built in security features put it over the top. A little pricey, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the product is what I was looking for!! Great install instructions. The quality is nice and the features are awesome too. I recommend it to everyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Lock I Have Ever Had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much that you can do with it! I have it connected to my homekit so I can unlock/lock my door with the touch of a button on my Apple Watch. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice new electronic lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kwikset electronic lock was so easy to install and setup. It matches my other door hardware perfectly. The multiple opening codes are really neat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even my wife, who is usually opposed to new technology, has fallen in love with this door lock. It was easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    go get one today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These locks I've been looking at for some time and finally found one i really liked. its so easy to use and really like it.

    I would recommend this to a friend
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