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Customer Ratings & Reviews

Model:
925 KEVO DB 15
SKU:
2841006
Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 362 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

84%
would recommend
to a friend

Customers are saying

Customers are delighted by the Kevo Bluetooth Deadbolt's ease of use and straightforward installation. However, some users experienced inconsistencies with the lock's functionality and Bluetooth connectivity, reporting occasional difficulties with unlocking and challenges related to the app's performance and battery drain. While many appreciate the keyless entry and enhanced security, concerns regarding reliability and the need for frequent battery changes were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 362 reviews
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    good concept poor design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, but works very inconsistently, even the supplied sensor key works very inconsistently. could never get the security feature to work right. even after the download that allowed auto calibration. I was still able to unlock door when the phone was inside the house. also have to wait too long to open door. very slow response. I went back to a keypad lock. after my daughter could not get in because her phone was dead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked some of the time. Returned for store credit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    not happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item thinking it would've been like the keyless entry in a car but is nothing alike, sometimes it doesn't recognize the fob and u gotta tap it two or three times, its a good product but it still has room to improve. also it promise to be able to lock and unlock remotely with your cellphone but the option is not even available in the app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have one of these!! It is the most convenient thing I have done for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It opens or unlocks when u approach the door and locks whey u leave. It is really neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best items i have ever bought and works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    finally a home tech product that's also practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great product. - sturdy construction - easy to install - easy tech set up - flexible use of either bluetooth or normal key I couldn't be happier unless they were also wifi capable for remote lock/unlock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice feattures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems, easy to install. some problems with old phones and Apps

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Sometimes when you are coming in and bump the door it tries to lock but works well other than that. Only downfall is people have to download the app to get the key you send them rather than just have the key on their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, it works really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the lock 2 months ago and it works really good. No issues until now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works the way supose to, medium level of difficulty, great technical support,

    I would recommend this to a friend
  • Cons mentioned:
    Lock function

    Rated 4 out of 5 stars

    perfect for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times the lock tends to stick but I have gotten use to it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works great, despite the application not being accessible from the new Pixel XL phone. I had to download the APK from a different source. The setup was fairly easy and was able to update the firmware through my phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home automation. I recommend this lock. You should buy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud mechanism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't good use for my apartment door, very loud when the lock turns. Great technology though!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to install and seems to work well!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    SmartHome Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend the product if you are open to changing batteries more often than not. Will be returning it, as it seems to be working not to full capacity or perhaps expectation. Awaiting another launch for an updated product that may work on solar power v. batteries.

    No, I would not recommend this to a friend
    • Brand response from Kwikset
      Posted .

      Hi AFreed,
      Batteries in your Kevo smart lock should last for around 1 year with normal use. We'd be happy to troubleshoot your installation if your batteries are draining rapidly. Please give our team a call at 1-800-327-5625.
      Thank you,
      Kwikset kwikset

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a disables son and this lock is easy for him to unlock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works great! My kids forget their keys all the time but never forget their phone and now they don't get locked out. Did have to purchase 2 more "licenses" for additional phone, but well worth the $2 each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock I can use my finger to unlock the door

    I would recommend this to a friend