Customer Ratings & Reviews
- Model:
- 925 KEVO DB 15
- |
- SKU:
- 2841006
Customer reviews
Rating 4.1 out of 5 stars with 362 reviews
(362 customer reviews)to a friend
Customers are saying
Customers are delighted by the Kevo Bluetooth Deadbolt's ease of use and straightforward installation. However, some users experienced inconsistencies with the lock's functionality and Bluetooth connectivity, reporting occasional difficulties with unlocking and challenges related to the app's performance and battery drain. While many appreciate the keyless entry and enhanced security, concerns regarding reliability and the need for frequent battery changes were also noted.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Extremely hard to setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me about 1 hour to get this lock to properly "calibrate" to my door. Instructions were not very clear and I only got it right after extending the door lock with the door closed. I obviously was unable to get the deadbolt perfectly vertical but it is doing the job now of locking the door. Next challenge now is to get the lock to pair with my iPhone. Had to contact customer service on email and now waiting on directions. I don't recommend this unless you don't need to have your door properly locked on the first day you install it.
This review is from Kwikset - Kevo Bluetooth Deadbolt - Venetian Bronze
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not purchase if you own a smartwatch!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning my Kevo as soon as possible after speaking with their horrendous customer service. Since the date I purchased the device, I have been receiving error messages on my smartwatch that the kevo app has crashed. These messages occur every 10 minutes, and must be dismissed before I can even check the time as they take up the entire screen. Kwikset is aware of the issue, but has stated multiple times that they have no ETA for an update to correct the issue. I was told by their support that until an update is pushed at some point in the future, I should simply uninstall the Kevo app from my phone and use a standard key when unlocking my Kevo. If I wanted to use a standard key, I probably wouldn't have spent $200 on a smart deadbolt.
No, I would not recommend this to a friend