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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 3.9 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and straightforward installation of the Kevo smart lock. Positive feedback also mentions the security features and the convenience of remote access, although some users note that the lock's reliability can be inconsistent and that battery life may be an issue. Concerns were also raised regarding the Bluetooth connectivity and the unlock speed. The price point was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 361 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works every time gong in or out. Doesn't automatically close after you exit, but its far more reliable that way and you don't use a key in any case. We're using it as a second deadbolt at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy set up. Comes with a smart key so you can use your current house keys without visiting a locksmith. Excellent range and easy installation. The app walks you through step by step. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Once app is on your phone just touch it and unlocks by sensing your phone in range. Can have three keys(users) on initial account. Have to upgrade $100 to enable more users and connects to internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice lock and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and rekeying of this lock was quite simple when following the instructions in the online install guide. It walks you through each step of the install. It did take me more than 15 minutes to complete though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient product, occasionally will not lock with one touch as it is supposed to, which is fine because I can use the app or key, but less convenient if a child or someone without is trying to lock the door and it malfunctions. Rare occurance though.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    WiFi lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I love the idea of this lock, it seems to stick a lot and won't connect to my Alexia as promised even after I purchased for an additional $100 for the Kevo Plus that's supposed to allow me to unlock door from another location, so not really happy that after $300 which doesn't include the $230 Echo Show, that I spent a lot of money and very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Kwikset
      Posted .

      HI Taclee,
      We'd be happy to help you troubleshoot the connection between your Kevo 2nd Generation and Alexa. Please call our team at 1-800-327-5625. Sometimes initial set up can be tricky, but we're sure that we can help you get everything working correctly!
      Thank you,
      Kwikset kwikset

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great my whole family love it. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 3 out of 5 stars

    Ok lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to open. Half the time key would open before phone connects, but the kids can get in without a key, which was the point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kivo wireless lock set was easy to program and use. Just a touch opens the lock, and remote locking an assure you whether you forgot to lock it when you left. Temporary access for guests come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kevo lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this electronic lock! Easy to use with the app. You no longer need to carry your keys with you :). However, installing the lock was a bit challenging. It took us 2 hours to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the time it took to install the lock was longer than I had anticipated, it provides a secure yet flexible way to control access to my house for friends and family - as well as a cleaning service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock for family with children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. IT's eay to install and use. It allows me to monitor and secure my home when away and negates the need for my children to have home keys...now it's done throught their phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice smart door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 2 days of installation we start having an issue of using this smart door lock, me and my husband using this door lock but as soon as one of us using the system it kicks out the 2nd user out of the account and we have to log in again each time in order to use it, it is good for only one person logged in and use the system not for multiple people, we have to contact the customer service to see if they can fix this issue we just installed this a week ago

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install the only problem I had was getting the other lock properly lined up so the deadbolt would lock properly. It also goes through batteries pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock was easy to install and works as advertised. There is a key fob available as well so the lock can be used without a phone. Will be purchasing another lock for a second door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of keys because of my job and I hate trying to find my key to get in and I use to always lock my self out no more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient, but sometimes glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of not having to take a key if we go walk/run... but sometimes it locks/unlocks without anyone touching it. Luckily it happens when we are home and our phones are in range... but still not 100% safe feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for keyless Entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome to haven't your phone as the key and being able to send keys to someone else. Makes life way more Convient, normally don't forget the phone! But usually the keys

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this I didn't know that you needed a hub too which made it more pricey than I wanted to spend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this lock for the moms and dads in a hurry and sometimes forget to lock your door because you can lock it straight from your smartphone no problem

    I would recommend this to a friend