Customer Ratings & Reviews

The program worked beautifully. I had a lot on my old PC - so much it took almost 14 hours to transfer, but transfer it did and I am very satisfied.

Works good at getting all the programs and data moved from one computer to another. Just be sure you have in place on the new computer all the users that are on the old computer before you run the transfer.

PC mover Professional did a fantastic job of transferring and installing all but 2 applications of the vast collection of software on my old Windows 10, system. Everything worked on Windows 11, and it didn't step on any essential system files on the newer Win 11 pro system.

Gets the job done every time. Just let machines see each other on your network. Wired is faster. Worked like a chart.

I am a volunteer for a local non-profit. Our old PC was showing signs of a death so I purchased a new Dell computer based on recommendations by Consumer Reports. I am very pleased with the computer, and I ordered along with it Dell's migration software. I was told that it would duplicate the old computer's files to the new Dell. When I received the new computer, set about loading the migration software on both the old and the new computers. I ran the program on both computers. After 90 minutes, the migration was done. Unfortunately the migration was very incomplete. Only my user account was transferred; the other two, not. NONE of the applications transferred. After reviewing my work, I contacted Dell and was told that the software did exactly what it was supposed to do. I asked for my money back, but Dell refused. (In all of this, I will say that Dell's customer support is TERRIBLE. Very hard to talk with a real, live person) I started to look for others options. I did not want to try to transfer software which was old. I lacked any purchase information. I would have to download the software, and then I would have to try to it work! Windows is so complicated in this area when compared to MacOS. I found the PCMover program and have used Laplink software successfully in the past. I ordered it and downloaded. The installation was quick. I opened its manual which was quite complete. Using it, I started the transfer from the old to new computer. This required over five hours which expected based on the Dell software. After the transfer, I started using the new computer and found that ALL items transferred correctly. The only areas where I had to intervene was deactivating the antivirus software on the old computer so I could activate on the new and do the same for the backup software. After a week of using the new computer, the only problem I have is a startup error claiming a missing driver. I learned that this common with Windows 11. This does not cause any problems.

The three stars are for the overall experience. The software itself, once installed and functioning properly, was 4+ stars. I ordered this software through Best Buy because it was $10 cheaper than anywhere else. Within two hours of ordering I was sent a link by Best Buy, and that's where the fun began. The link didn't work, necessitating an online chat with Best Buy support. That went nowhere, so a call was required. The agent was able to get me a second link, direct from the manufacturer, and that link worked and I installed the software. Ran the software, and it kept getting hung up at the exact same spot on three attempts. Called LapLink support and spent an hour on the phone with the rep, who was unable to solve the problem and sent it to the "escalation team". I was told they would respond in 24 hours...they didn't. Received a cryptic e-mail from their support about how they were unable to duplicate the problem 48 hours later. Called LapLink support again and the agent told me they discovered a bug that was causing the exact same problem I was having and had me uninstall/reinstall. After that I was able to run the application and do a full data transfer. The entire process took five days from the date of order. I could have transferred the data manually in that time.

Wow this really works good. However you must be prepaired to leave it running overnight if you do it wirelesly. I thought something was wrong so i call there tech support at 3am at night and they answered the phone right away i had a tech, much to my surprise. I was informed that that was normal because wirels has a problem with the large files being moved by laplink. the good news is if you know ahead of time you can buy there special USB cable from Amazon for $36 buck ou use a eathernet cable between the 2 computers. unfortuntly my 2 laptops only had wireless. all in all it took over night and work like it should.

I wrestled with a review on this software. In the right situations, it's great, but for my use it largely failed. I was trying to help a coworker move to a new computer - and she uses a software that we can not find install media for. It's been a pain to try to move it to the new computer. So, for a couple of bucks, I thought we'd give this a try. It grabbed 90% of the computer and transitioned it to the new machine, but it missed that needed piece of software. So, if you're only using for ease and you can find install media, I'd say this is worth a try. If you have a problem program that you absolutely must move to a new pc, I will wish you luck, but it might not work.

The process was seamless. I let it run overnight when the estimated time kept increasing. It took seven hours but transferred all of my programs and data. I had to manually move explorer favorite places but the passwords did not transfer. altogether efficient.

Download link didn't work. Spent about 20 minutes waiting for customer service rep. They were supposed to get back to me and never did. Finally got the manufacturer to let me download the program. Activation code did work and the software worked fine. Just to much hassle getting to that point.

I work in IT and setting up a new Desktop or Laptop has always been a major pain, especially when it comes to so many apps and settings. This software made it so easy. I usually balked at the cost, but the time saved was definitely a great ROI. I had issue with only one very obscure program that wasn't compatible with Windows 11. I installed a newer version of the software and it started right up with all the settings and files that had transferred from the old version. Awesome product!

This program did everything is said it would do. It transferred all my programs and files to my new laptop. It was the best and easiest way to do this on my own without paying a professional. great program would use it again for sure! Ron

Migrated from a Windows 10 to Windows 11. The software has 2 problems: 1) doesn't deal well with moving from multiple disk volumes to 1. I needed to manually adjust several programs to run correctly 2) The old PC would lock up after transferring ~13gb and need to be restarted. It eventually finished but took about 10 restarts.

I have used PC Mover three times in the last 6 years and find it quite time-saving over the option of doing all the files and installs manually. The best thing is not losing default settings and cookies. The last time I used it there were some glitches with transferring email accounts but Microsoft was able to untangle it. I found only 2 programs that had to be re-installed and they were easy to download and when done all the saved data had transferred and was waiting for me!

Have used this software many times without any problems. Do note that not all programs such as Microsoft Office will transfer.

I have used this software a number of times. It seems to do a very good job of moving programs so one does not have to reinstall them. Have patience though it can take a long time.

was quick and easy to use. Saved me a ton of time and trouble

I had to rely on customer support to get both computers to download the necessary software. Once it finally did, it worked fine to transfer files seamlessly. Took about 12 hours to complete.

PC Mover made transitioning from a Windows 10 to a Windows 11 computer a breeze. It took a while because it was down wirelessly as my data transfer cable wasn't compatible

Transferred data to new computer. Simple, user-friendly operation,flawlessly executed.