Customer Ratings & Reviews
- Model:
- 401-01583-R004
- SKU:
- 6645679
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Love it its a fun ride through and through.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall i think its better then driving the car to work,don't have to worry about the traffic or anything
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hi there! We're so happy to hear that you're loving your new XP4 750! It's nice to know that it's helping with your daily commuting. Happy riding!
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, easy to ride, excellent service for having questions.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Thank you for the awesome review, Joyce! We're so glad you're loving the easy setup and smooth ride of your new eBike. Thank you for choosing Lectric eBikes!
Great electric bike for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the best purchases I have made at Best Buy. This came in super quick and was boxed really well. After opening, all the pieces attached very easily and I had no issues with getting it up and ready. I use it almost every day.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hi Mike! Thank you for your 5 star review. We're happy that the XP4 arrive quickly and was boxed well. Keep having fun and let us know if you have any questions.
Bestbuy and lectric e-bikes awesome experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and beautiful LECTRIC EBIKES as I bought 2 of these babies. Oh my god the Best Buy company along with partnership with lectric company partnership is an ebiker dream. Bestbuy with lectric warranty is a great to have along with both companies having outstanding customer service and bestbuy being local means have to ship my EBIKES out in case of repairs what a win win. Will be purchasing an lectric etrike from bestbuy also with warranty.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hello Johnny! Thank you so much for the amazing review! We’re thrilled you’re loving your bikes and had such a great experience with both Lectric and Best Buy. Have fun on the new ride and let us know if there is anything we can do for you!
- Pros mentioned:Overall performance
Fast, efficient, and durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, efficient, and durable! High quality and excellent value e-bike. 17 year old used for 3 mile school commute.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .It's wonderful to to hear your son has been able to use is new XP4 to get to and from school and that you're satisfied with your purchase!
- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the bikes, I sent them out of the country for use. And so far ive had no issues.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hey Victor. Thank you for the awesome review. We're stoked they're doing great by you, even outside the country!
Lectric ebike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying my new Lectric XP4 750 ebike. Delivery was on time and excellent packaging. Product is as exactly advertised.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .That’s great to hear, John! We’re so glad you’re enjoying your XP4 750 and had a smooth delivery experience. Thanks for the support!
- Pros mentioned:Overall performance
XP750
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this bike. No complaints. So much fun to ride.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hello,
We’re happy to hear you’re loving the bike. Thanks for sharing your experience!
- Pros mentioned:Ride quality
Ebike
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bike great pickup and smooth ride. I feel confident while riding.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hey there! We are thrilled to know that you are enjoying your new eBike and that it has boosted your confidence in daily riding!
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XP4 does great on hills. It's also perfect around the campground. I rode all weekend and only used 10% battery.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hello Cassandra,
That is amazing to hear!
The XP4 was built to crush those hills, so we're thrilled it's exceeding your expectations. Only using 10% battery after a full weekend of campground riding is impressive efficiency! You're definitely mastering that pedal assist!
Thanks for the 5-star review, and we're so glad we could make your camping trips even better.
XP4 E-Bikes Known Defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are disappointed in Lectric regarding a well-known motor issue they have publicly acknowledged, which causes constant loud feedback and vibration between 13–16 mph. We purchased TWO NEW XP4 e-bikes on August 5, 2025, reported the defect, told to record videos of each bike showing the issue, complete online warranty forms, provide proof of purchase, and now WAIT until September for replacement motors, then schedule repairs with a local shop. Why are we, as new customers, made to feel like your employees just to get our new e-bikes working? Lectric has suggested we continue using the bikes until the motors are replaced, but that is not realistic. The feedback is loud, the vibration carries through the seat, and the ride is uncomfortable. In our opinion, these bikes should not have been released in this condition. A quicker resolution, such as replacing the defective e-bikes, would have been the better choice. A full video review, step-by-step experience, will be released once we have working bikes.
No, I would not recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hey there. We’re sorry to hear about the experience you’ve had and understand how frustrating this must be. We’re so grateful for the community’s support and want to assure you that we’re actively helping everyone who reaches out regarding motor concerns.
If you haven’t found a solution yet, please email us at contact@lectricebikes.com as soon as possible. We handle these situations with the highest urgency, and while we need to speak with you individually to fully understand your specific issue, it’s worth noting that fewer than 0.6% of new XP4 model owners have reported this particular problem.
We truly appreciate your patience and are committed to helping get your bikes riding comfortably.
Electric bike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike. This bike has made life so much easier and has helped me save money on gas. Super reliable and sturdy.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hello Diana,
That is fantastic to hear! We love knowing that your XP4 Step-Thru isn't just a fun ride, but a practical tool that’s saving you money at the pump and making your daily life easier.
There’s nothing quite like the reliability of a sturdy eBike to change the way you get around.
Thank you for the 5-star review and for letting us be a part of your daily commute!
Initial quality issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some initial quality issues including defective shifter and broken firk sudpension oarts. Once fixed a good e bike
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hello Marvin,
We are glad to hear that now that everything is fixed, you’re enjoying the ride! However, we are very sorry about the initial quality issues you experienced with the shifter and fork suspension. That’s definitely not the out-of-the-box experience we strive for.
We appreciate you taking the time to get those parts sorted so you could get on the road. We’re constantly working to improve our quality control, so feedback like this is incredibly helpful.
Thank you for your patience, and we hope you have an absolute blast racking up the miles on your XP4!
Graet bike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike, fairly easy to put together and I 74 years old
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Thank you for taking the time to leave us a review! We are thrilled to hear that the assembly process was smooth and that you are enjoying your eBike! Happy riding!
Great bike!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up out of the box. Great bike fast and long battery
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hello Amanda,
That is what we like to hear! We love that the out-of-the-box setup was a breeze and that you are already enjoying that speed and long battery life. Welcome to the Lectric community, and enjoy rolling in style with that Tempest Grey XP4!
Great entry level bike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how you have the option to run class 1,2 or 3. This one was for my wife as I bought myself the green high step and we love them both. I keep adding accessories like a Swiss Army knife lol. Heading to Cades Cove in Tennessee to really enjoy these things. They are also a bit bigger than you would expect from pictures and they do fit in some 40 gallon totes when folded for easier transportation.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hello Nick,
We're so excited to hear that you and your wife are loving your new bikes! Please keep our team updated on all your adventures, we absolutely love hearing about them!
- Pros mentioned:Overall performance
Really good product I will buy it again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You said to exercise every day very good I will buy it again is really good
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Thank you! We’re so glad you’re enjoying it and appreciate your support!
- Pros mentioned:Comfort
Nice ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use very comfortable nice ride easy to put together
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hey Ernest. Thanks for the review! We’re glad you’re enjoying your bike and happy our team could help.
Lectric Bike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bike! It's amazing! The staff at Best buy was very helpful as well
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hi Megan, Thank you so much for the awesome review! We’re thrilled to hear you’re loving the bike and that the Best Buy staff provided such a great experience. Enjoy the ride!
- Pros mentioned:Overall performance
Awesome bike for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike sadly I got into an accident shortly after but not the bikes fault haha
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted .Hey Seth. Thank you for the review! We’re glad you’re enjoying the bike, and we’re happy our team was able to get you taken care of after your accident. Wishing you smooth and safe rides ahead!