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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.5 out of 5 stars with 2916 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Legion Go for its overall performance and beautiful screen quality. Many appreciate its portability and aesthetically pleasing controller design. However, some customers have expressed concerns about the battery life and weight. A few customers mentioned the device can get hot and the fan can be loud, and others feel the size is a little big.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,916 reviews
  • Rated 5 out of 5 stars

    Great console/computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving it, the best purchase ever, worth the money, great service at the best buy that i went to!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 1st Attempt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. However, the one complaint I have is it lacks VRR. That would have made it a no brainer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even consider this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not ignore the one star reviews for this product; do yourself a favor and STAY AWAY. Just bought this device and started to set it up. Silly me thinking why shouldn't I update the drivers? Well I have, the apparently well known, black screen of death after updating. I could not use the internal display now did the device even recognize it (I used an external screen). Tried to troubleshoot the issue... which is ridiculous considering how I spent several hundred dollars on a brand new device.. but nothing worked. Factory reset it (screen still did not work) and will be returning it tomorrow. Do NOT buy this device thinking you will be the exception to the norm of terribleness.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Robi, we are sorry to hear that you had trouble with your Legion Go, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Legion Ultimate Support for assistance in resolving your issues since each system comes with 1-year of support for free. We hope that you choose our product again down the road and we appreciate you taking the time to share your perspective with us. Lenovo

  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Heats up fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over heats and poor build quality, better options that are pricesld similar

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jon1990,

      Thank you for your feedback. We are sorry to hear that you are dissatisfied with your Legion Go. We apologize for any disappointment that you have felt, and if you still have your Legion Go, we'd like to work with you to try to resolve these issues and improve your experience.

      To start, regarding build quality, if you are experiencing any issues with the function of any components a part of your Legion Go, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including component functionality.

      With the heating issue, many users have experienced a smoother, cooler system with updating drivers and software via the Legion Space app. We recommend updating your system to help ensure you're running the latest software to improve your experience, as well as checking that the back and top of your Legion Go are getting unobstructed air flow.

      We hope that this helps you, and please update us when you can regarding this so that we can continue to assist you if need be.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    A step above the rest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique, it really sets itself apart from the different handheld pc’s. Like the setup when playing FPS games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heartbroken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an every day PC user. This device has disturbed my soul, with its cornucopia of software glitches. I was initially very, very excited about this product. Might just have to return it. I gave 3 stars for in game performance, its beautiful, when it performs

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JoelT. While we are thankful that you chose to try the Legion Go, we are sorry to hear you're having trouble with it. We recommend ensuring that you have applied the latest software updates through Legion Space (LS can be quickly accessed with the button on the top of the left controller with a Legion logo next to it). If this doesn't resolve your system stability issues, just a reminder that each Legion Go comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Go and should be able to help you quickly resolve any issues you may have. We appreciate you sharing your experience and feedback with us. Lenovo

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge... gigantic and software is not that great...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is good except…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so bad i had to return it. I ended up going with the ROG Ally instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love my legion Go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pickup my Legion go before my Rog Ally and my gaming laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unpolished gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware, software needs work but its understandable fpr a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo legion go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for the fact that it never connects in a regilar bassis to fortnite its amazing

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    2 thumbs down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates took about 2 hrs which wasnt to bad but once i installed games i wanted to play, the device crashed multiple times. Definitely not best for call of duty,halo, or really any first person shooters. Only thing this decvice could honestly be used for is probally a campaign game but also need to take into consideration long play times = device overheating. Do not recommend this at all ! Very over priced and misleading ! Device can only run a variety of games and sucks that I bought with the intention that id have a variety of games to choose from but device could not perform

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MikeB. We are sorry to hear that you had a very poor experience with your Legion Go. Other users playing the same titles have found success, so it's worth a shot to review some information shared on our community forum (https://gaming.lenovo.com/us/connect/groups/legion-go/) to see what adjustments can be made to improve your gaming experience. Also, ensure that your Legion Go has been updated in Legion Space. If your issues persist after these troubleshooting steps, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including system stability. We appreciate you taking the time to share your thoughts with us. Lenovo

  • Rated 5 out of 5 stars

    amazing Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing I recommend 100% price, resolution everything is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld gaming console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems brilliant. Well thought out control scheme.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GaryN. Thank you for choosing Lenovo! It is nice to hear that your Legion Go has been great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Gaming on the Go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Quick setup and easy to use. Would recommend updating drivers and such before diving in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice!!! My husband play this game all day when he's not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming handheld love playing in bed it’s so comfy and not to heavy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device very powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great overall was above my expectations loved it returned due to not using it much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legion go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth to buy it if you want to play call of duty and grand theft auto.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    I would recomend waiting for a sale

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the preformance on some indie games was alright but for more recent titles it preforms pretty lackluster. not even peaking above 30 frames on some titles like sparking zero at meduim to high graphics

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey frigg,

      Thank you for sharing your feedback with us. We are sorry to hear that the Legion Go is currently falling short of your performance needs. We'd like to work with you to ensure your system is running as efficiently as possible.

      To start, we recommend checking for driver and system updates via the Lenovo Vantage app, as recent updates were released to bolster efficiency and performance. Also, when plugged in, you can use various, higher performance thermal profile to elevate performance capabilities even more.

      Please let us know what else we can do to improve your experience, as your satisfaction is important to us. Also, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion Go.

      Best regards,
      Lenovo Lenovo