Customer Ratings & Reviews
- Model:
- 83E1001YUS
- SKU:
- 6559604
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Legion Go for its overall performance and beautiful screen quality. Many appreciate its portability and aesthetically pleasing controller design. However, some customers have expressed concerns about the battery life and weight. A few customers mentioned the device can get hot and the fan can be loud, and others feel the size is a little big.
This summary was generated by AI based on customer reviews.
Not a Good Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had nothing but problems from the moment i turned it on. Riddled with connectivity issues (Bluetooth and WiFi). Issues with windows updates. Getting games to play decently was a chore. I know windows can be an issue with these handhelds but i returned it and bought the ROG Ally X and it has out performed the GO by miles. I really wanted the Legion Go to work out because I love the form factor, detachable joysticks, and bigger screen but unfortunately it did not.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Zar66,
We are sorry to hear that you had trouble with your Legion Go, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you. We understand your decision and hope that you consider the Legion Go again in the future.
Also, should you run into an issue with the Legion Go, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted to handle questions, concerns, and requests regarding your Legion Go.
Feel free to share any further comments that you may have, as your feedback is important to us.
Best regards,
Lenovo
Legion go
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product horrible launch though as it was filled with bugs since updates it’s been running much smoother
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ElijahK. Thank you for choosing Lenovo! We are pleased to hear that your experience has improved as we work on improving the Legion Go in every way. We appreciate you taking the time to share your experience with us.
finicky
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly not used it much because its pretty finicky to use on a regular basis
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, LangdonR. We are sorry to hear that your experience with your Legion Go has fallen short for you in some ways. Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have. We appreciate you taking the time to share your perspective with us.
Touch screen suckage.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disappointing - Touchscreen would just wig out and enable like 4 multi-touch points. Also, has no "Xbox" button equivalent. They implemented an awful workaround for this oversight in software - you click in the right analog stick, and hit the button above and to the right of the left analog stick to do the Xbox menu button.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Jacob. We are sorry to hear that you are having trouble with your Legion Go. We recommend searching for and applying any available updates in Legion Space, as this should resolve your touchscreen issue. Also, we are consistently working on improving the user experience on the Legion Go. Just so you know, we have a forum that allows fellow Legion Go users to view update timelines, tips and tricks from one another, and additional resources. Follow this link for more: https://gaming.lenovo.com/us/connect/groups/legion-go/
Lots of money wasted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i purchased one and then i canceled it over the phone ...well then i got charged for ot because it sent anyways and there was noone to sign for it so i then had to buy another off ebay and return it because they kept trying to charge full price
I would recommend this to a friendEh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at launch and had quite a few issues with the devices. Controllers were not working right, fps was lower than the steam deck on many games and just felt like not as good of a product as the steam deck. I am sure this has improved since launch but id recommend looking elsewhere for the same price or cheaper.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Raven. We are sorry to hear that you had troubles with your Legion Go leading to you returning it. You make a great point as initially, there were some glaring issues with the Legion Go, but it has made big strides thanks to community engagement to improve the user experience by making software updates to almost every aspect of the device. Also, just a reminder that should you have a problem, each Legion comes with 1 year of free Legion Ultimate Support. They are the best equipped to handle questions, concerns, and requests regarding your Legion and would be able to help you quickly resolve any issues you would have. We hope that you choose to try out the Legion Go again in the future, and we appreciate you sharing your experience and feedback with us.
It’s almost great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not like getting a big name console. PS5 controller works 10% of the time, Xbox controller works most of the time, and one of the built in controllers hardly ever work when detected. My HDMI port also went out. Had the whole thing crash on me and it became unusable. Way too expensive for something that almost does what it’s supposed to.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Adam,
Thank you for sharing your feedback with us. We are sorry to hear that your time with the Legion Go has been diminished due to various issues. We apologize for any frustration and inconvenience that this has caused you, and we'd like to work with you to try to address these issues.
To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including overall system functionality and stability, along with I/O port problems.
Please update us when you can.
Best regards,
Lenovo
Legion Go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept receiving error messages regarding the graphics card even though I updated it multiple times and the system would constantly lag and games kept crashing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Tori,
We are sorry to hear you're having trouble with your Legion Go. Just a reminder that each Legion Go comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, then press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have including system performance and functionality.
Please update us when you can regarding this, and we appreciate you sharing your feedback with us.
- Pros mentioned:Overall performance
No more Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Open Box are terrible, I purchased this in excellent condition and on day 15 it stopped holding charge and the 2cpu cores were dead. Amazing device, But best buy did me dirty. Now I have a dud system
I would recommend this to a friend Horrible outcome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had order this online just so when I travel to go visit my mom who lives in another state just so I have something to do but after I played it 3 - 4 time i see that it has stuck drift after the return date has ended I would not buy another one of these systems ever again
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Richard,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the frustration that this has caused you, and we'd like to work with you to resolve this issue.
To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including resolving stick drift.
Please feel free to update us here, and leave us a comment or question in the Q&A section should you wish to have more interaction with us here.
Best regards,
Lenovo
Much to be desired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok... speakers are terrible... the joy con style controllers are ok but off balanced... clunky software
I would recommend this to a friendLauncher SUCKS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would get 5 stars if they used a different OS and fixed their stupid launch app. It’s wretched to navigate
I would recommend this to a friendNot for serious gamers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this price tag, it should perform but at best this will be good with cloud gaming. With 1tb of memory, you can't fit much on this system. If you're using it solely as a desktop replacement then it's fine. I can't recommend this product though.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Sparky. We are sorry to hear that your Legion Go has fallen short of your expectations. With making adjustments to improve user experience, other Legion Go users have seen a turnaround in performance. If you still have your Legion Go, just so you know, we have a site that allows fellow Legion Go users to view update timelines, additional resources, optimization tips and tricks, and more at this address: https://gaming.lenovo.com/us/connect/groups/legion-go/ We appreciate you taking the time to share your feedback and experience with us.
Out for Delivery
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 7 months and it's still out for delivery.
I would recommend this to a friendBulky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's ok, but a bit too bulky in the hands and feels uncomfortable.
No, I would not recommend this to a friendReally heavy, not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh, buy a Steam Deck OLED. Software support really lacks, Lenovo should of waited to release.
No, I would not recommend this to a friendWanted to love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love it so bad, system strained to run games like revenant 2, baldurs gate and dying light 2. Fortnite stopped being "available" to download on this device so my wife's main desire for it disappeared. I haven't played the steam deck and asus but I hope they run better with less crashing. Also only 2gb of vram is a killer.
No, I would not recommend this to a friendSluggish.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was running slow (sluggish) and we ended up returning it.
No, I would not recommend this to a friendDon't do it to yourself.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is without a doubt the worst gaming system I have ever used. It has had problem after problem after problem. I have literally spent more time tweaking settings and Googling how to make it work than I have played it. No exaggeration, it would not make a worthwhile product if it cost half as much as it does.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi UndeadPixels,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the frustration and inconvenience that this may be causing you. The Legion Go is meant to cater to a wide range of uses and it may take some adjustments to get the system optimized to your liking. We'd like to work with you to resolve this issue.
To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including setting and performance optimization.
Also, you can visit the Legion Gaming Forum to learn from other users that use their Legion Go devices similarly to you to save time by following their best practices for a better experience.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Im a go getter now!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id say this device is nifty, makes you feel like a real go getter!
I would recommend this to a friend