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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.5 out of 5 stars with 2918 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Legion Go for its overall performance and beautiful screen quality. Many appreciate its portability and aesthetically pleasing controller design. However, some customers have expressed concerns about the battery life and weight. A few customers mentioned the device can get hot and the fan can be loud, and others feel the size is a little big.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,918 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Honestly, a Steam Deck is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is worse than Steam Deck. Windows overhead removes most of the advantages of the better CPU.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    C

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome piece of equipment but fell short of my expectations gaming wise.....still prefer the steam deck....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this handheld was not to my expectations, frozen during play

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Hani. We are sorry to hear you're having trouble Legion Go. Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop buying. Lenovo's last GPU update was on May 24, and some games require the latest version of GPU drivers. The ROG Ally or ROG Ally X would be better options. Lenovo needs to update its drivers faster.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there, we're sorry to hear that you're having trouble with your Legion Go. The latest GPU driver is available for download via AMD. If you need help, feel free to contact Legion Ultimate Support for assistance. We appreciate your time taken to share your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Happy But Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. The graphics card is definitely not fast enough to game on this handheld

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste time buying this. I bought two days ago and haven’t been able to play any game I downloaded. I contacted Microsoft and been on hold for 4 hours. I will be returning this device back today. So sad cause I was really hoping to keep this thing smh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome handheld gaming PC!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Legion Go is powerful and the 8.8” screen looks amazing. Runs PC games smoothly, great controls, and the kickstand is a nice touch. Battery could be better, but overall an impressive portable gaming device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    More work than its worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, couldnt get the controls to work with any of the games i down loaded. Couldnt any info on what i needed to do to make it work even though people were playing the same games on yourube. Decided if it required that much work just to get the controls to work then it wasnt worth 700.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash used item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it used and it didn’t work after 2 days of barely using it. Guess items don’t go through a stress test if any at all. Never buying pre opened items ever again, this has happened with a controller as well recently purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t like i expected it It was really a waste of money

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChristopherM,

      Thank you for sharing your feedback with us. We are sorry to hear that your Legion Go fell short of your expectations. We apologize for the disappointment that this may have caused you.

      We wish to provide the best experience possible and offer support for those who choose the Legion Go so that we can ensure this remains the case. We hope that you choose a Legion Go again in the future, and please feel free to reach out us with any questions, concerns or request that you may have.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got mine in finally and first boot I get “Default Boot Device Missing or Boot Failed”. So, I call Lenovo support and they had me go into the bios (hold volume up then press power) and within the information section is says “Hard Disk not detected”. Good job Lenovo!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT FOR ME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED IT AT FIRST BUT THEN I WASNT GETTING GOOD FRAMES AND GAMES KEPT CRASHING EVEN WITH GOING DOWN ON THE VISUALS. I JUST THINK IT WAS RELEASED A LIL TO EARLY

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, HarryO. We are sorry to hear you're having trouble with your Legion Go. Just a reminder that each Legion Go comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    A headache.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper wait... No driver updates, will not play starfield, halo chugs, can't even play dark forces a game made in the 90s... No support. More like a prototype.. not worth the effort for something that doesn't run. More like a glorified tablet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea , but the hardware just isnt there yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this device is amazing , with the exception of the hardware . The technology behind it needs a couple more years

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Benjamin. We are sorry to hear that your Legion Go has fallen short for you. If you still have your device, we recommend contacting Legion Ultimate Support for assistance, but if it has been returned, we hope that you try it out again in the future. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate windows, the controllers aren't that great, fps mode is a gimick, the speakers are just awful and worse than my phone, lenovo's software is unusable. I'm returning this and getting the steam deck oled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows update bricked it . Returned soon after . Lenovo does not support this product much

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AdrianA. We are sorry to hear that you ran into trouble with your Legion Go, leading to you returning it. We hope that you give the Legion Go another go in the future, and if so, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support. Support can be contacted to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have. We appreciate you appreciate you taking the time to share your thoughts with us. Lenovo

  • Rated 1 out of 5 stars

    Preordered But Still Not Here?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad first impression. They were late to ship my device by 4 days after release and now use 1 week long shipping. Very disappointing im this release and will never pre order anything else from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost all games keep freezing, or crashing unless settings were downplayed

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, KennethS. We are sorry to hear you're having trouble Legion Go. Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have including system stability. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Cancel 3 times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt get chance fo review because it got automatically cancel for some nonsense reason, and had to ask help for reorder couple times but i keep disconected with the cs and just done with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controllers broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers are broken and fall off and I have not heard anything regarding the hold on repairs

    No, I would not recommend this to a friend