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$989.99

Customer reviews

Rating 4.5 out of 5 stars with 368 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Legion Go S 8" for its overall performance and impressive screen quality. Its portability and comfortable design are also appreciated. However, some customers have expressed concerns about the battery life, and noise level. Some customers also feel that the device is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 368 reviews
  • Rated 5 out of 5 stars

    Hand held gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product …. It’s more than I imagined power im tje palm og tour hand

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Open Box & Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box return since it was $350 off retail, $1000 is artificially inflated because of AI demand for RAM and SSD. This was obviously returned because the fan bearings were broken, you hear it literally when you turn it on. Best Buy says they checked it, but I argued with a AI chatbot on before I called, only to speak to another chatbot AI SLOP. The product itself is fine, I replaced the fan myself instead of dealing with BestBuy. It's no wonder they closed all the stores in my state, they suck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this device. Very powerful device. Has access to a lot of games.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user900299,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    One of the best gaming handhelds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran almost every game I tried. Initial setup went smoothly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Shelshock82,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that the Legion Go S is working smoothly for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Buy a steam deck or ROG Ally Z1 Extreme Instead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really bad performance and for the price, just not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this handheld. If it lasted one month, that was a lot. From the beginning it had performance and overheating issues, and then it simply stopped working properly. For the price, I expected much better quality and durability. Definitely not worth spending this much money on something that fails so quickly. I would not recommend it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    An Amazing Level of Engineering Incompetence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SteamOS recently (December 19th) put out an update; however, in order to update your Legion Go S, you must first also update the firmware. This will fail....everytime...single...time. Lenovo failed at this firmware update because they don't understand or care to understand how Linux works. When the firmware is updating, the controllers turn off; however, with non-detachable controllers, the controller cannot be physically removed to reset it, so the device thinks it has "vanished" when it toggles modes to accept the firmware. Until this is fixed, the Legion Go S with SteamOS cannot update, cannot get new BIOS, cannot get firmware updates, and is open to a significant amount of security vulnerabilities that can occur without current updates.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Rydsmith,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into trouble with updating your Legion Go S. We'd like to work with you to address this in an effort to improve your experience with your Legion Go S.

      To start, just a reminder that each Legion Go S comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have including firmware and OS update bugs.

      Please let us know what else we can do to improve your experience with your Legion Go S, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    I wouldn't buy new buy used 300$ max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 4 stars but it's really no games really because it runs Linux and these gaming companies are beefing with steam with anti cheat blah blah blah RDR2 works at least i got mine during black Friday wouldn't pay this much paid 572 and that's still too much for a couple of games and the rest indie have to put pw in twice i think it's like a big with steamos at this point these companies are memory hogs no way any device doesn't come standard 1tb possibly 2tb just like the EU should step in

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too many bugs, not acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many bugs. I just can't imagine how is it possible a product launched 6 months ago have these many bugs. There is a groundbreaking bug, where if you open the side panel (right side one). The whole UI freezes and u can't do anything. Force shutdown is the only option

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi again Phil,

      Thank you for sharing your feedback with us once more. We are sorry to hear you're having trouble with your Legion Go. Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have including stability issues.

      Please don't hesitate to let us know what else we can do to improve your experience.

      Best,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Less than one star for best buy support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy support is trash, i ordered this product and got delivered but inside the box was empty and immediately contacted support said they will review this and a week later sent me a mail stating contact local law which i contacted them and they said unless the package is stolen we can’t do anything so again i called and chatted with so many agents and they still are telling the same thing one month is gone still I didn’t got any resolution. best buy support team if you’re looking this please respond and give me an update regarding this it’s almost $500 and im not willing to lose it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looked cool. Way too expensive for what it is

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost to much to do what a steam deck can. Would never recomend this to someone. Nowhere near enough ram to emulate larger games but you pay computer prices to play indi games

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery and bad os

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is mediocre and operating system is incompatible with most games

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Crimson-

      Thank you for sharing your experience with us. We understand the frustration of your new device being incompatible with the games that you would like to play. We strive to offer excellent user experience with our Legion Go S, and we would like to offer you some assistance to improve your satisfaction.

      Firstly, to address your concerns on battery life, we recommend running and installing all available drivers updates through Legion Space, these updates are crucial to the device’s health and can adjust power regulation leading to improve battery life. To check for updates within Legion Space begin by launching the application, then click "Disks and Drivers" located at the bottom of the display, then select "Check for Updates".

      The Legion Go can also adjust the active performance profile and fan speed of the device based on your needs. To start press the hexagonal options key located on the right controller, then select the performance tab represented by the rocket ship, from here you can adjust the performance mode. We recommend using Quiet Mode which will reduce fan noise and enhance battery life.

      To address your concerns about combability on the Legion Go S, the Steam marketplace will mark on game titles if they are SteamOS compatible. Some games require specific launcher functionality or use anti-cheat support that may make the Legion Go S incompatible with the game until the game's developers allow handhelds like the Legion Go S to be used. We suggest check your game's compatibility on Steam to ensure that it is supported. If it is listed as a supported game, then please reach out to us through the Q & A section if you would like assistance troubleshooting this issue.

      Please reach out to us through the Q & A section of this product webpage if you would like any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    My honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some games crashes for whatever reason. I don’t like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the item. I was not giving the option of requesting a signature upon delivery when i placed the other which was a red flag but moving on. I live in a urban high traffic area so a signature is a must mind you. Long sorry short i did not get the item and now i cant even get a replacement or refund someone help me please i have been ran around for a month now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Expensive Now

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be a good deal, but now it's way too expensive for the power it provides. Don't buy this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with almost every game??

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe im dumb or something but every game i downloaded that i have on ps5 would not work. It would just say this device is not supported i just returned it and bought a portable monitor for my console to play while on the road.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t play anything fun product lags like crazy and is slow

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Leor,

      Thank you for sharing your feedback. We are sorry to hear you're having trouble gaming on your Legion Go S. We understand your frustration and apologize for any inconvenience. We strive to provide the best experience possible, so we'd like to work with you to address and hopefully resolve this.

      To start, do you know if the Legion Go S meets the system requirements of the titles you want to play? If not, it's likely that the game can't run smoothly because this Go S doesn't have enough computing power to run it smoothly. If it does meet the requirements, what are the in-game graphics settings set to? Have you tried manipulating this? We'd like to know, as these are major factors in the gaming experience.

      Now, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have. You don't have to answer the questions we posed here, as you can share them with Legion Ultimate Support for guidance as well.

      Please don't hesitate to let us know what else we can do to try to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo. Lenovo

  • Cons mentioned:
    Game compatibility

    Rated 1 out of 5 stars

    Cant play grand theft auto 5 online since 1 year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says you meed to dowload or install battle eye. But it dosent allow you to. Everyone trying to play GTA 5 ON STEAM DECK CANT :!:

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AustinM,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into issues with trying to play GTA 5 on your Legion Go S. We recommend working with Rockstar Games Support and referencing their resources: https://support.rockstargames.com/gta-v?_gl=1*flmjvd*_ga*MTQxOTE2NjY1Ny4xNzUwMjU4NDk4*_ga_PJQ2JYZDQC*czE3NTIxNzQ3MDUkbzIkZzAkdDE3NTIxNzQ3MDUkajYwJGwwJGgw, to help resolve this issue that has happened across Steam based devices.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Careful with Returning Items by mail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item but it was defective. I opted to use the mail in return service offered by Best Buy. I dropped my item off and a week later Best Buy sends me back the empty box and tells me they can’t refund the item. Best Buy will do nothing to help unfortunately and I have chosen to take my business elsewhere.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get a Steam Deck...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan, yeah Steam OS is a great operating system, but at this price its underpowered and not worth it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi teamevilbunny,

      Thank you for sharing your feedback with us. We are sorry to hear that the Legion Go S fell short of your desired value proposition and performance expectations.

      With us wishing to provide a great experience with competitive pricing, we will consider your comments for future improvements.

      We hope that you give the Legion Go S and other iterations of the Legion Go consideration in the future.

      Best regards,
      Lenovo Lenovo