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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 383 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the In-Wall Low-Voltage Cable Access Plate's ease of use, cable management capabilities, and clean aesthetic. Many appreciate the straightforward installation and the high-quality look and feel of the product. However, some customers found the instructions inadequate and the provided template less than helpful in achieving the correct hole size for installation. The size of the opening may present challenges depending on the cable and plug being used.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 383 reviews
  • Rated 2 out of 5 stars

    Not all that great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your feeding multiple wires through a wall then you have to cover them up. Your better off getting outlet covers from an electrical supply company instead of these. They kinda suck

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not happy with these low voltage access plates. If you have any additional feedback to make the product better, please reach out to us at [email protected] or Phone: 844-957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) and we would be happy to help.

  • Rated 2 out of 5 stars

    Not what I thought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product last week and was highly disappointed . Very poor quality for the price. I attempted to install this product and I was being careful and it easily broke apart . Had to do modifications to make it work right

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Thanks for your feedback. This cable access plate does come apart into two pieces so that it can be installed in a 2 or 3 gang box if desired. If you have any additional comments, please reach out to us at (800) 223-4162, Option #2 8:00 a.m. - 5:00 p.m. EST (M-F) or Email:[email protected].

  • Rated 2 out of 5 stars

    Could be good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking access plates for numerous cables, but tabs that are used to mount them break off easily and negate their use as they will fall out of wall. I'm using them, but not really happy with them.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that the mounting clips did not work as expected. As an alternative, you can also mount the plates using a low voltage bracket, available at any hardware store. If you have any additional comments or questions, please reach out to us at (800) 223-4162 8:00 a.m. - 5:00 p.m. EST (M-F) or Email:[email protected].

  • Rated 1 out of 5 stars

    Nutty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning..I love this item, BUT I WILL NOT SHOP AT BEST BUY EVER AGAIN. I had purchased other items, I had bought prior I had receipt and returned within time frame. At the time of return of previously purchased items from Best Buy. I returned a total of 3 items. At which the third item and all I had a receipt I was warned I couldn't return any more items. As I returned my third item I was told by Best Buy I couldn't return any products purchased even if I had receipt and within time frame for 365 days. Evidently, I returned too many things with my receipt and within time frame. This isn't written on the receipts, but there is a posting on the door that they can refuse returns at anytime. This store policy is absurd!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these and purchased ones that worked better from Home Depot. They look nice but don't work real well.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not happy with the functionality of these brush plates. We do have other options (such as WMC701 or HT2202-WH-V1) which may work better for you depending upon your needs. If you have any additional feedback for us, please reach out to us at 1-800-223-4162, Option 2 Mon - Fri: 8am - 6pm EST (excluding holidays) or email us at [email protected].

  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair rating. It does it job but I would recommend spending a little more money on something different. Quality wasn't great, pieces snapped off.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that this cable access plate did not work as expected for you. For a sturdier install, this wall plate can also be installed using low voltage brackets (available at any hardware store) rather than the included clips. If you have any additional comments or questions, please reach out to us at (800) 223-4162 8:00 a.m.-8:00 p.m. EST or E-mail:[email protected] and we would be happy to help.

  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Poor instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had poor instructions and was a hassle. I ended up returning. need to spend more money for a better in wall cable system.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Quality, May not work for all applications?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would be great for most wiring applications, but be careful as it does not work with Samsung One Connection Fiber Optic fittings

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting to hide the cords. Not ideal for totally getting rid of cords showing

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you were not happy with these cable access plates. If you would like help finding a product that would work better for your project or have any additional feedback for us, please reach out at 1-800-621-0049 or email at [email protected] and we would be happy to help.

  • Rated 2 out of 5 stars

    Very Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These covers look really good but the are a pain in the A-- when trying to work with them because they are just made so cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Couldn't Use This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy sales associate/manager told me they could install this unit but when the techs came out, they said it couldn't do what I wanted it to. It only goes straight up and down. Good news is they set my system up in a way that I can live without it with very minimal wires showing. It actually turned out to be fine without it.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi There! Sorry this item couldn't do what you wanted. Because most walls have studs that run vertical, it would be a very rare situation that this item would be able to work along a horizontal plane. Hope this clarifies things.

  • Rated 2 out of 5 stars

    Bad fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit right had to return them found some lizard stuck in white hair things

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to run a coaxial wire through my living room wall. Followed the cut sheets (even ran smaller than it called for) and it wouldn't hold. Basically intended for drywall thats thicker than anyone could possibly have in. Had to use adhesive caulking just to secure it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wire concealment Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need or use this product so therefore do not go by my review

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you were unable to use this brush plate for your project. If there is a different solution that we can help you find, please let us know. We can be reached at 1.844.957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) or Email Us - [email protected].

  • Rated 1 out of 5 stars

    Low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap, the prongs broke off almost immediately and is just hanging from the wall. Very poor quality.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not happy with these cable access plates. If you have any additional feedback, please reach out to us at -800-621-0049 or email at [email protected] and we would be happy to help.

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this because it didn’t have enough room for all my cables

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi there! Sorry to hear that this product did not work for your situation. If you would like assistance in determining a solution that would work, please reach out to us at (800) 223-4162 8:00 a.m. - 5:00 p.m. EST (M-F) or Email:[email protected] and we would be happy to assist.

  • Rated 1 out of 5 stars

    Not a the bestb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this but they are really flimsy I wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Thanks for taking the time to send us your feedback. If you find the clips to be too flimsy, you can alternatively use a low voltage bracket (found in any hardware store) to attach it to the wall. If you have any additional comments or questions, please reach out to us at (800) 223-4162 8:00 a.m. - 5:00 p.m. EST (M-F) or Email:[email protected] and we would be happy to assist.

  • Rated 1 out of 5 stars

    Not user friendly, not strong enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly, breaks easily, difficult to install

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Instructions, Template

    Rated 2 out of 5 stars

    Ok product, terrible instructions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 2 stars because it actually works well if you know how to overcome the incredibly bad (or in my case totally lacking) instructions and invalid wall-cutting template. When I took the parts out of the box and saw no instructions and only a very sparsely documented cutting template, my first thought was, "ok, I can figure this out". And I did figure it out, and snapped the 2 wall anchor parts to the main part and figured out how the screw activated the anchor legs to tighten on the drywall, no problem. Unfortunately I trusted that they had provided me with a template that would allow me to cut the right size hole for mounting. Imagine my surprise when, after cutting the hole, I realized that the part was too small to work properly as it wobbled vertically and could not possibly be tightly fastened. It occurred to me that this might work if the plate was attached to an old-work blue box but this box would need to be modified - it would need the back cut off to allow the cables to be easily pushed into the wall. After a trip to Lowes and a brief consultation with the guy in the electrical section I realized that the perfect solution was right there in that electrical aisle - A low voltage, non-metallic old-work bracket for about a buck and change, one for each hole. Here's the link to one: https://www.homedepot.com/p/1-Gang-Non-Metallic-Low-Voltage-Old-Work-Bracket-SC100RR/100160916 . I installed these in the holes and the product attached easily to them and all is good. Thus, the product needs to come with these brackets or at least explain clearly that they are required. I don't even think that this product would work as well if the hole was the right size - I would STILL recommend the low voltage bracket as part of this solution.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hello Jim,

      We do apologize for the confusion and the general issues that you had with this product. I have recommended to our product management team that we address your concerns with the lack of instructions and specifically so that we call out the need for the standard gang box or mud ring. In the interim, our product page for this unit does include a Q&A that covers that question and a small video that may help in the future. It's not much consolation now but we will strive to improve this experience for other customers in the future.

      Thank you.

  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    Easy Way To Hide My TV Cords

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to hide the cords coming from my TV to keep my kitchen from looking unorganized, so I bought these plates and have no regrets. Easy to install and look great, especially compared to having cords going everywhere.

    I would recommend this to a friend
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