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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the Wiremold In-Wall Soundbar kit for its ease of use and straightforward installation process. Many appreciate the kit's ability to neatly conceal cables, resulting in a cleaner and more organized appearance. While generally well-received, some users have noted compatibility issues with certain soundbars and mentioned that the unit can be a bit bulky for some entertainment setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 701 reviews
  • Rated 4 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like I am in the picture. Great for nature, movies or sports sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need longer cords with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice idea to hide the cords in the wall, but if your cords are 4-6' in length, they may not reach from one item to the other like they used to. If I had it to do over, I would go ahead and expose the cords on the wall, and find a way to aesthetically cover them with fabric or something like that rather than drill those 2 holes in the wall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whoever checked this item should be fired.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an open box item, it is missing the entire in-wall portion, and only included the soundbar piece. Whoever checked this prior to reselling it is an idiot, and should be fired. Thanks for wasting my time and fuel to return this garbage.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are so sorry to hear that you had this experience. Please be sure to give your feedback when returning the product, or reach out to Best Buy Customer service regarding this issue.

      https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001

  • Rated 3 out of 5 stars

    Decent in-wall cable kit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit comes with everything you need for a easy installation right out of the box but, unfortunately this did not work out for me due to the distance between my dry wall and the exterior wall. make sure you have enough room behind the dry wall before buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job but cable is Tooo long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this installed by geek squad and learned the power cable is waaaay too long compared to other products. I couldn't change it given geek squad installed the product. They zip tied the extra lengths despite this being a begin the wall install. It looks okay I guess but definitely not first class/low profile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent out so many I didn't need any of them, Because I didn't know what they were doing I had to send an audio guy out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Surge protector would be nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but a surge protector would be helpful. Had to buy seperately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT VALUE FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS FOR A BEDROOM SO WE DIDNT NEED TO HIDE THE WIRES

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good, but still in the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a few weeks ago and have not installed it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea needs more thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the tech was hooking everything up the challenge is that certain plugs and receptacles did not fit in the supplied molds. So, although the ugly is hidden behind the tv, it is still there because the adapter did not truly function as sold.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Sound bar adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t work in my wall because installers concern over fire block in my wall

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you were unable to use this it. If you would like help finding an option to conceal cords that will work with a fire break, we can be reached at customer.support-wm@legrand.us or Phone: 844-957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) and we would be happy to assist.

  • Rated 3 out of 5 stars

    Not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have worked great. The problem was the soundbar plug part was bugger than the soundbar. Didnt work out like I thought.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry that this soundbar power kit did not work out for you. If you have any additional feedback or would like help finding alternative solutions, please feel free to reach out to us directly at 1-844-957-3783, option 2 for Wiremold, followed by option 2 again for tech support. You can also email us directly at technical.support@legrand.us. Thanks!

  • Rated 1 out of 5 stars

    Received a returned Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me as a present for my office. Item delivered was an obvious returned item that nobody from the Best Buy staff checked. The set is supposed to include a drywall saw and a circular draw tool as well as its handle. Fish Tape was also supposed to be included, nowhere to be found. My wife felt terrible since this was a gift and the return period had already expired.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are so sorry to hear that you had this experience and did not receive a complete kit as expected. Please reach out to us 1-800-621-0049 or email at customer.support-wm@legrand.us so that we may remedy the situation.

  • Rated 3 out of 5 stars

    Too expensive for what it is.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product but too pricey for what is essentially a glorified extension cord.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not completely satisfied with this in wall soundbar power kit. Please keep in mind that extension cord are not rated for in wall use any may pose a fire hazard, whereas this kit uses a non-metallic sheathed cable and is code compliant and safe for use in wall. We also have a less expensive version available, linked below. If you have any additional feedback for us, please reach out at -800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to assist.

      https://www.bestbuy.com/site/legrand-wiremold-in-wall-flat-screen-tv-power-and-cable-concealment-grommet-kit-white/4385100.p?skuId=4385100

  • Rated 3 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this because I thought I need it. It’s ok product but there are better options

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi there! We're sorry to hear that you didn't find this product to be a great match for your needs. If you would like assistance in finding something that may work better for you, or would like to give us any additional feedback, please reach out to us at 1-800-621-0049 or email at [email protected] and we would be happy to help!

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work with Samsung sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this in the store with my Samsung tv and sound bar purchase. Unfortunately it cannot be used with the Samsung sound bar. The Geek Squad installers did it right with an alternative kit but I had to go back to the store to get a refund. Inconvenient and unnecessary had the sales staff been familiar with the products they are selling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as deep sound as i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volumn is not much difference as internal speaker. I would recommed getting the model with the base speaker

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It does what it's supposed to do...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong... The final product looks great, and it was exactly what I was going for. However, the installation was not as easy as some made it out to be, and I found the included tools to be quite cheap... which i suppose should be expected. Also, be prepared to have some zipties or something to take care of the electrical cords for your soundbar, and the TV...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    didn't fit my layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because, unfortunately, it did not have enough space in the soundbar power outlet to plug my soundbar in. Also, there is not much room for flexing the cord around to change the direction of the outlet face. I ultimately created a false wall to make my entertainment center work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Looks much better than having wires hanging down from a wall mounted tv with a soundbar.

    I would recommend this to a friend