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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 251 reviews

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86%
would recommend
to a friend

Customers are saying

Customers recognize the value of this laptop, praising its affordability and the inclusion of Microsoft Office 360 and Webroot in the bundle. They appreciate its fast performance, thanks to the i5 processor, and its ample storage capacity. However, some users have concerns about the speakers and sound quality, as well as the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 251 reviews
  • Rated 5 out of 5 stars

    Ezxellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect, no complaints looking forward to my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the family. Kid friendly laptop that everyone can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop For the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good, great laptop and was definetly a great purchase fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light weight and has all the options needed for everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son who is 15 loves this lap top works well for what he uses it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I t was just what I was looking for. The size and speed are perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I use it on a daily basis and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for basic home use. sales associate was very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad Bad Bad computer and customer service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I purchased (refirb) was not at all good. I was told by one of your associates that it had been COMPLETELY gone through by your geek squad team. Keep in mind that I drove 35 miles to get this thing. I got it home, it wouldn't connect to the internet. Called the geek squad spent over 2 hours on the phone, still not fixed. Made an appointment with your geek squad, decided it wasn't worth the traveling I had to do for it so I returned it and explained to your associate as to why. He said "Oh" then rang me out. I will never buy another computer from your company EVER AGAIN!!! I had issues with my brand new in the box $900 computer I bought less than a year ago. Had to drive out 35 miles less than a week after I bought it, the touch pad doesnt work, buttons do but not the touch pad. It worked when I bought it and a week later it no longer worked. Your GEEK SQUAD told me that "it was not installed on this computer and for x $ I could have it back. I explained that it was there to begin with and he said its not now and if you want it you have to pay x amount. Should never have gone back to get another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for school

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school. Has other perks that I like. I like the speed. The picture is awesome. I love the whole bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice size, and excellent keyboard, and has Cortana

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an employees great computer for a low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER GOOD QUALITY AND VALUE!!!! WAS PERFECT FOR MY BUDGET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lab top is great for the use of the church secretary.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter after a week or so she returned it. it was ok, but she wanted an MAC book.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at the price. Volume is very low and I will check it with Best Buy. Otherwise it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is helping me a whole lot while I get my degree.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right and it was a bundled purchase Giving me everything I needed in a convenient package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop this laptop is a good buy for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's what needs a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I want for my personal pc .I'm happy.

    I would recommend this to a friend