Customer Ratings & Reviews
- Model:
- 81QB0000US
- SKU:
- 6341812
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 100e 11.6" Chromebook's ease of use, attractive price, and compact size, finding it particularly well-suited for children. Positive feedback also highlights its performance and long battery life, along with its lightweight design. However, some users expressed concerns regarding the operating system's learning curve and limited compatibility with certain programs. A few also mentioned that the memory could be insufficient for demanding tasks.
This summary was generated by AI based on customer reviews.
It died after 2 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 8 year old daughter saved up for this ... It died after two months. First saying the chrome system crashed/damaged. Then the power cord will not even charge it now.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo 100e Chromebook. Here is a link to troubleshooting tips for fixing your Chromebook, including fixing a crashed/damaged operating system and a Chromebook that will not charge: https://support.google.com/chromebook/answer/6309225?hl=en. If the issues continue, we recommend you call Lenovo Tech Support at: 877-453-6686.
Junk don't buy - you get what you pay for.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. Son used for a few months for school only and it was really slow and would keep freezing up. Finally after a few months it completely crashed and would not start up or reboot. Junk!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you are experiencing an issue with booting your Lenovo 100e Chromebook. We recommend reaching out to Chromebook tech support at 800-426-7378
Not a happy camper !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my best purchase... the hdmi port doesn’t work... it opened up near the screen and had to be taken to geek squad. It was an open box purchase so I’m not sure if it’s the purchase or the brand but it has NOT been a joy!
No, I would not recommend this to a friendI really don't care for this item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is just ok, it is slow and it stalls alot, I really would not recommend this item to any one, I had alot of problems trying to open up different icons in windows, and it is takes to long to close.
No, I would not recommend this to a friendFlop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my grandson for school. That was ok but had limited things you could do. It did not last even a year. Not worth the cost for repairs and warranties are no good. I truely dont recommend this for anyone.
No, I would not recommend this to a friendSave your money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 for my kids for NTI during this Coronavirus pandemic. One month in 1 of them have already crashed, won’t turn on, and has to be mailed to the manufacturer to be fixed. Pretty disappointing! I wouldn’t purchase this model.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo 100e Chromebook. Here is a link to some Chromebook troubleshooting tips, including fixing a Chromebook that will no longer turn on: https://support.google.com/chromebook/answer/6309225?hl=en. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.
Did not get the exact laptop I requested for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Asked an employee at fry and I-10 the laptop I requested to buy and was given the wrong laptop in a box , I could not tell the difference until I got home and unwrapped the box and it was too far off a drive to go back and return it.
No, I would not recommend this to a friendNot worth it even at a low price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the item for me- Learned within a few minutes of trying to load files that this was not the product I thought it was. I needed a travel laptop and this can't open anything I needed to use in the field.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The lenovo 100e Chromebook uses the Chrome Operating System and is compatible with the Google Play Store and Chrome Web Store APPs. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use.
Stopped working after 19 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook was completely dead after 19 days. It would not even turn on. The Best Buy staff were kind enough to let me return it, even though I was past the 15-day return period. I bought a different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo 100e Chromebook. It is possible that resetting your Chromebook may fix the problem. Here is a link to troubleshooting tips for fixing Chromebook issues: https://support.google.com/chromebook/answer/6309225?hl=en
Will not charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop will not charge anymore after only having it for one month. I needed this laptop so that my child could participate in remote learning. I will be asking for a full refund. Totally disappointing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues charging your Lenovo 100e Chromebook. Here is a link to troubleshooting tips for fixing issues with a Chromebook, including a chromebook that will not charge: https://support.google.com/chromebook/answer/6309225?hl=en. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.
Return of Products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They said I would only get credit for the return of my lenovo, but yet it shows that they other 2 items were returned. I still have the Office 365 and the virus software. Please advise. Tereissa Sauer
No, I would not recommend this to a friendLaptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can get better for the money. It has a poor battery life and over all of quality is poor. We bought two and both have broken. 1 Star is being generous
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and had to return it just a few days later because the back button didn’t work. Was told “the warranty you purchased doesn’t cover that, all I can do is give you a refund “!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo 100e Chromebook. Here is a link to steps for fixing issues with keyboard keys: https://support.lenovo.com/us/en/solutions/ht507934. If the issue continues, we recommend you call Lenovo Tech Support for help with your specific issue at: 877-453-6686.
Glitches bad when you watch youtube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest. Always glitches. I guess that's what you get when it cost 140 bucks. Other than you tube glitching and I know my internet runs good something about that computer sucks
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the Lenovo 100e Chromebook. This model ships the latest 5G 2x2 802.11AC frequency WiFi. If you are having issues streaming online video, it is possible resetting your Chromebook will correct the issue. Here is a link to instructions for resetting your Chromebook. If the issue continues after a reset, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link to the instructions: https://support.google.com/chromebook/answer/183084?hl=en
junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just got it today. will not connect to in home wifi at all tried 50 times and nothing. says bad password, password is good. never had this problem with any of my devices.Unacceptable.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues connecting to your WiFi network. The Lenovo 100e Chromebook ships with the latest 5G, 802.11AC frequency WiFi, that is backward compatible to the older b/g/n frequencies. Here is a link to some troubleshooting tips for connecting a Chromebook to a wireless network, if the issue continues, we recommend you call Lenovo Tech Support at - 877-453-6686. Here is the link to troubleshooting tips: https://support.google.com/chromebook/answer/6318213?hl=en
do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this chromebook is constantly freezing. pages are loaded but can not move cursor or switch windows. it is very slow. it is not my connection it is the actual chromebook
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo 100e Chromebook. It is possible that resetting your Chromebook back to original settings may fix the issues. Here is a link to instructions for resetting your Chromebook: https://support.google.com/chromebook/answer/183084?hl=en
terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it stopped working after a couple of days. It makes a sound when you plug the charger in. I can´t even repair it because of the virus and no one is here to help.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo 100e Chromebook. Here is a link to troubleshooting tips for fixing issues with a Chromebook, if the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link to the troubleshooting tips: https://support.google.com/chromebook/answer/6309225?hl=en
Cheaply made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it a month and it won’t turn on. Returning ASAP
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo 100e Chromebook. It is possible that resetting your Chromebook will fix the issue. Here is a link to instructions for resetting your Chromebook, if the issue continues after the reset, we recommend you call Lenovo Tech Support at - 877-453-6686: https://support.google.com/chromebook/answer/183084?
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy the battery went out like 6 months it will not work without being plug up the price good but it’s a no for me
No, I would not recommend this to a friendBreaks in less than a year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stops working after 9 months. Best Buy wants to charge $85 to ship it to see if it can be fixed, no guarantees.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you are experiencing issues with your Lenovo 100e Chromebook model # 81QB0000US . We recommend reaching out to Lenovo Chromebook Tech Support at 800-426-7378 for the next steps in resolving this issue