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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $329.99

Customer reviews

Rating 4.2 out of 5 stars with 1896 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the price, gaming capabilities, performance, ease of use, RAM, processor, and lightweight design of the 15.6" Laptop - AMD A8-Series - 6GB Memory - 500GB Hard Drive. They appreciate that it is a good deal for the price and offers great performance for everyday tasks and gaming. However, customers are negative about the battery life, keyboard, Windows 8 operating system, and bloatware. They find the battery life to be poor and the keyboard inconvenient, and they dislike the Windows 8 operating system and the amount of bloatware that comes pre-installed on the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,896 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working laptop, it does everything I need it to do. Very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son to use for school stuff.For the price,it has been a great one so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and painful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was supposed to be relatively fast. It isn't. Also, when you start typing, it oftens has a delay which is very frustrating. I purchased open box and would probably not buy a computer this way again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Notebook Computer for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer. It has been reliable, and is quite fast. Extremely pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The product doesn't work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop doesn't perform well. It lags too much and sometimes the screen just goes blank. I have to say I've only had this laptop for a couple of months and it's worse than my compaq that is 6 years old.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and Archaic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer as a replacement for my dead MacBook Pro....and it has underwhelmed me completely. It is so incredibly slow, and difficult to navigate. A complete waste of 315 dollars if you ask me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! Very fast and reliable! Great for college students!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    it is just a thin com.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but i'm still upset . battery runs out fast. the screen is worth . not bright. i'm looking the way how to escape . may be i'll sell it for free someone .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not going to have more than 4 tabs or one application open, you're golden. If you live in the real world where you actually need to multitask, do not buy this laptop. Very disappointed...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I WAS NOT ABLE TO CONECT TO THE INTERNET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it to Verizon after 40 minutes they were able to get it online. .. but when I get home the same problem happened even though they paired with my phone aka mobile hot spot. .. my husband has been very I'll I needed something to keep track of things. .. he is having chemo that is very hard on him this time and heart problems coded 3 times already. .. so I don't have the time to mess around with a piece of junk like this... I called Best Buy for help and was kept on hold for ever so I just gave up. .. EXTREMELY DISAPPOINTED A COSTLY LESSON ! ! !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to soooo many pop-ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item due to pop-up frustration. Trouble and frustration trying to set up computer and add security. After several attempts to remove pop-ups and aggravation, returned to store to exchange for HP. Maybe someone with more computer savvy could handle, I could not. Happy with HP we got with in-store exchange.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for the price. Still using 2 years now. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently it came with a free (short) internet security. When I went to put the Webroot secure disc in, I wasn't able to open up the little 'door' . My husband was finally able to do it with a pin in the 'emergency' spot. That is a crock !! Can this be taken care of????????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Computer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one month of owning this piece of junk computer, I had to call Geek Squad due to the fact that the "spinning wheel" of computer death never stopped spinning... also, the computer's keypad does not work at times (who knows why? no one) and the Geek Squad made things worse by restoring the computer and then failing to do any backup, lost all my documents and hundreds of pictures. Can't wait to save up for a new computer, and SELL this trash for whatever I can get for it. NEVER will shop again at Best Buy. Ever, never, never.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse computer I have ever had! It Its slower then my older computer that is 5 yrs old! I am sorry I wasted my money! I hardly ever use it! I should of returned it!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    personal am/fm cassette tape player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this device in the past and have had good results with the device previously. but this device is defective i need to replace it when i visit the store again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lots of power, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work purposes. Lots of power and great speed.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 1 out of 5 stars

    Hard to learn with windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has window 8 and it is hard to figure how to use the desktop and find programs in the two different desktop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    look somewhere else. There is reason why it was cheap. Out of the box blu-ray didnt work. Machine was slower then my older lenovo that I replaced with this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lab top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great, but I have had two hard drives failed from this system. So when I purchase another lab top it will not be a Lenovo

    No, I would not recommend this to a friend