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Customer Ratings & Reviews

Your price for this item is $313.99
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The comparable value price is $329.99

Customer reviews

Rating 4.2 out of 5 stars with 1135 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the price, storage, performance, Windows 10, screen size, weight, and processor of the laptop. They appreciate that it is affordable, easy to use, has plenty of storage, performs well, comes with Windows 10, has a perfect screen size, is lightweight, and has a decent processor. However, customers are negative about the battery life and keyboard. They complain that the battery life is short and the keyboard is flimsy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,135 reviews
  • Rated 4 out of 5 stars

    Good Basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my wife to replace her old one. It has worked just fine for what she does. she is able to surf the net and play video's with out any problems and runs all the program s that she needs on it. Maybe isn't the best but if you need just a basic computer this will work just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For use in camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine for intended use. I bought it to use in my camper with a hot spot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more about Best Buy than the laptop. The sales associate demonstrated the touch screen model with me, that is the item I wanted and he said I purchased. When I got it home and couldn't get the "touch screen" working I contacted Lenovo technical support for help. They informed me I did not have the touch screen model. When I took the laptop back to Best Buy the customer service associate and I went over to the computer section to show her the computer I was supposed to have purchased, the computer was still there but the price tag on it was changed from $329 to $449. She checked with the manager on duty and told me they could give me a $20 discount off the $449 price. The Lenovo laptop might be a good product but the service at Best Buy is terrible, very disappointing!!! I will be purchasing a laptop some place other than Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    College student perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College student perfect. I bought this for my college student instead of the $1,000+ model they recommended. This computer has worked out greay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month since I got this laptop. Its been working fine as of now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a teenagers first computer. Thinking about getting one for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop. Microphone is not great. Laptop serves its purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop 4 years ago, and will never buy a Lenovo again. It has never been very fast and just became slower and slower, although I did not save any files on it. Only emails. I have since cleared out all the emails and it did not help. It started locking up and going through an automatic fix Lenovo fix, but did not fix it. I am about to throw it out. But the point is that it should have lasted much longer. My 1995 IBM still works and I never had the problems with it that I have had with this brand or a Dell brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not meant for heavy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sluggish when running larger file sizes and cloud-based software

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOTS OF STORAGE AND EASY TO USE. Take it with me all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far it's been working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been an adjustment getting used to windows 10 but it's OK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer but hard to figure out. Came with NO manual.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I enjoy it but the mouse curser acts up sometimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse pointer goes accross the screen wildly sometomes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent laptoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic laptop with all recent tech. Got it for 300. Core i3 was fast enough for simple surfing and YouTube watching.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer but has problems when loading games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very fine. I will recommend this to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for what we do with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal for what I use it for. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was open box so it was on sale for under $200. When I got the laptop home there was no charger in the box. No biggie. I went right back to the store and I was given a universal charger. The charger worked but the laptop only worked while plugged in. The second I unplugged it, it cut off. And it would only charge to 35%. I'm sure the laptop is a good one but there's a reason why it was open box and only $195. So I just returned it. Hopefully they didn't resell it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Should have gotten different one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not meet my needs as I was told it would.!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to use, but ok once you get started.

    I would recommend this to a friend