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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 482 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen, fast performance, affordable price, and sufficient storage. They appreciate that the laptop is lightweight and performs as expected. However, customers are negative about the keyboard sensitivity, short battery life, and weight of the laptop. Some customers also dislike Windows 10 as the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 482 reviews
  • Rated 4 out of 5 stars

    A very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and then remove the hard drive put a solid state hard drive in it put the hard drive that came with it into an external enclosure kit and now I had a fast laptop with a backup hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter’s hp of 5 years crashed so she was in need. We researched several types and told the Best Buy employee what we needed for her classes and he suggested this. We are beyond impressed. The price, performance - just overall everything!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop for your daughter. We are pleased to hear that the value, features and performance of the IdeaPad 320-17 meets your daughter's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was a little timid about the brand name as I never heard of them. The salesman told it was IBM and Toshiba, both of which I was familiar with. I am glad I took his advise. It's a great machine and does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current laptop is over 10 years, and although it's still working, I need something updated for my new business. I love this computer. My only slight disappointment is that it's over 18" diagonally and doesn't easily fit into 17" cases.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop. The dimensions of this device are: 16.46 x 11.52 x 0.98 inches. It should fit in any universal case made for a 17" laptop. lenovo

  • Rated 4 out of 5 stars

    Good for experienced computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any complaints about the laptop, but they allowed Microsoft to put too much junk on the computer. It took me forever to get rid of what I could. MS has always been to invasive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I always purchased HP Laptops. After reading about Lenovo and discussing it with several people, including my IT director at work, this one was the perfect one for me. So far, I am loving it! Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the IdeaPad 320-17 is working out so well for you. lenovo

  • Rated 4 out of 5 stars

    working with windows 10 is remaing a chalange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Lenovo to be one of the best computers I have ever had. It has plenty of hard drive along with enough ram to get the job done. I like everything except for the windows 10.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop. With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free. lenovo

  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    GREAT LAPTOP, TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HP LAPTOP IS FANTASTIC BEAUTIFUL PICTURE, VERY FAST, EASY TO DOWNLOAD. THE SMART TV IS ALSO FANTASTIC GRATE PICTURE AND SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 3 out of 5 stars

    Nice big screen...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop speed is no faster than my previous one which is a big disappointment. The large screen and light weight are pluses.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This system should be a fast system with its Core I-5 processor and 8GB of RAM. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my boyfriend and he just loves it. I have this one as well that I purchased two years ago and he has used it and liked it. We are seniors and very easy to use and setup.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the IdeaPad 320-17 is working out so well. We appreciate your loyalty to the Lenovo Brand. lenovo

  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my boss. She has traveled with it a couple of times and likes it. It's larger than I'd like, but you know that when you buy it. Solid machine so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture quality, great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has good color and great picture quality. Haven’t watched it too much, but when I do, I like the picture. It is one of the best televisions that I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size and the larger keyboard letters!! It took awhile to set up mostly because we never have the time and there were a few confusing things but it all worked out. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A big difference from my old Dell from 2011

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far running pretty darn good, The battery life could be alittle better , but I can plug it in most of the time

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop. This model has a battery life of up to 5 hours depending on the work that the device is performing. lenovo

  • Rated 4 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for my Aunt . Her use is limited to Microsoft Outlook , Words and Excel and access to a web browser for net surfing made this laptop ideal.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop for your Aunt. We are pleased to hear that the features and performance of the Ideapad 320-17 meets your Aunt's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Good for Microsoft office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a computer that excels at Excel this is it. Not the most powerful for anything outside of office. Battery is actually good.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 3 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes the screen size. She don't like the fact that the computer doesn't come with Microsoft software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I teach Chinese students English online and I needed a laptop that had excellent connectivity, an awesome camera intergrated and a big display. I was not let down with my purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the features and performance of the IdeaPad 320-17 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Durable laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong, I expanded the ram and now it's fast as anything, even after 2yrs of constant use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop it comes with windows 10 already installed and it’s easy to use it. Battery lasts a little longer than my previous computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the IdeaPad 320-17 meets your computing needs so well. lenovo