Customer Ratings & Reviews

Since there no exterior protection edge, it breaks, gets dust, water, etc under the screen easily. Has needed multiple repairs.

Like all Lenovos you drop the Laptop once even while in a padded bag the screen gets messed up and spreads. You cannot use it again. This has happened on 3 Lenovo Laptops I've bought. 3 strikes your out. I will never purchase a Lenovo again. Also another Lenovo thing when your scrolling or using mouse suddenly the text on the screen shrinks to tiny. Never had this issue with another brand. Not Best Buy fault that Lenovo makes a Laptop with glitches. Best Buy rocks!

It’s nice for what I needed but the mouse pad seems not as sensitive as it should be. I feel like it’s going to go in and not come back up when I click on it

Will do all your basic computer work fine. Not a gaming rig but will get the day to day tasks done easily.

This computer is incredibly slow. It freezes up constantly even when the simplest applications are running. It has full protection and has been scanned so viruses are not the issue. I would not recommend this computer to anyone. It looks like I will be going back to using my 3 year old HP that performs better than this computer.

Installing programs was hit or miss. I like some of the new security features of Windows 10 but the place where this laptop completely falls down is the webcam. Not sure why would would be sold with such low resolution but after spending nearly an hour on the phone with tech support my only options are to buy a new pc or buy a webcam which will likely eat up the limited USB ports this thing already has.

I took this Laptop back because it crashed the second time I turned it on. It lost everything and won't work at all.....JUNK

Nice purchase experience. Things went very smooth and I really recommend shopping at Bestbuy.

It's a good laptop, but I somehow feel the performance is a little bit slow.

But this one is very slow but for the value I still only give it 3 stars

I thoroughly enjoyed this laptop for nearly 2 months, and then it first started acting up. I was able to do a clean install of Windows 10, losing all my files in the process, and then it continued to work for another couple weeks. Then I noticed a knocking sound coming from the hard drive, and the system completely refuses to boot. Does not allow me to re-install Windows or any other OS. Thankfully it's under warranty through Lenovo, and they have offered to replace the dud parts. This has just been one mess of a hassle, and has delayed a lot of my school work. I've never had a Lenovo product before and after some sleuthing I found this is not a rare problem, unfortunately. I'll continue to use this laptop after it's fixed (if it stays fixed) until it completely dies out, but I won't be purchasing anything from Lenovo again. :/

Great I can’t say enough about this product very easy to put together

need more instructions from sales person not geek squad

Works well for schoolwork. Fan runs too much though.

I have had this for about 4 days. The initial set up was quicker than previous poster said. It only took about 45 minutes to set up everything. This computer is rather quick. Browsing with multiple tabs is flawless and fast. It seems just as fast as my work laptop (Lenovo ThinkPad T470). I am not running everything I do at work, but I have been using Tableau and excel and it works just fine for that. The main issue is that the screen resolution and colors are not that great. Kind of dark with a hint of blue. Could be much better. I don't care to have all the usb, hdmi and power connections on the left of the laptop. I want at least one on the right side. It is rather heavy too, but that is probably due to the size. It is a good price point for a 17 inch lap top. I cannot seem to bring the size of text down under 100% like I can on my work PC. I need everything smaller to run multiple spreadsheets side by side on the screen. If anyone finds that setting, please let me know.

It wasn't to bad at first, but then I figured with such a powerful i5 intel and how you could run multiple programs and fast multitasking it never met up to what they advertised. I am sorry that I bought it given that I have had Lenovo's in the past and they were pretty good. It seems to have a mind of it's own after I boot it up. Everyday seems to be a different thing that happens. A lot of times it won't display the images in the emails when requested and also won't let you go to any web pages.

Laptop said it came with Windows 10 but came with Windows 7. When I started it it began to install Windows 10 then errored.. After downloading all updates it still has Windows 7 on it.. What a mess...

Purchased because of recommendation by service rep and specs were what I needed. However computer is very slow and sometimes has to be restarted several times to operate

I've had a few Lenovo laptops between work and personal use and this one was the end of my using any Lenovo products ever again. The laptop had a series of issues right out the gate. For one, it won't stay on without the power cord plugged in relegating it to a foldable desktop. The overall feel of it is flimsy. It feels and performs cheaply all around. You can truly feel the lack of quality control. Stay far away from Lenovo laptops.

The Battery would not charge even when it was plugged in. This happened on three different computers (same make and model).