Customer Ratings & Reviews

Spent a full day doing updates, came with none installed. It is sooooo sloooooow, you click and wait and wait. Specs look good but don't be fooled.

Terrible computer! Runs slow and over time gets slower. Within 6 months it freezes and won't reboot. I wish I never bought it!

I didn't have anything on it and couldn't put anything on it called customer service who told me to return it immediately.

Not a very impressive laptop. Not very fast and the resolution wasn't very good.

the description states its a touch screen, but it has no touch screen.

I bought it on November 2016 and it only lasted 6 months...

Purchased it and returned it the next day. Overheating issues

I was so excited to buy this laptop but it was a lemon!!

This is a great deal on an Intel i5 and 8GB RAM (DDR4). $399.00 The laptop is well made and made out of premium material. The Laptop is fast to boot up and handles applications well. This computer looks like a $700 to $800 Laptop for fraction of the cost.

With the latest i5 processor and 8 gigs of ram, this laptop is a great bargain. It also has Bluetooth and an hdmi port which were must haves for me. The Best Buy description says that this does not have a DVD/CD drive, but it does. Bonus!

Dad bought this for me for the holidays and to start my new life as a freelancer. I've had it just a couple days and have not yet done and heavy duty work on it. But as I'm typing, I have 14 tabs open on Google Chrome, and Spotify and Netflix running, and everything is working fine. It's a zippy computer, although I was nervous about the lack of solid state drive, so I bought a terabyte one to put in it in a few days. It's a large machine, but it's thin and light, and it just barely fits snugly into my Herschel backpack's laptop compartment. I will agree with other reviewers about the viewing angle on the screen: it is a nice screen, but bend it just a bit too far back or forward and the image isn't great. The keyboard, I don't understand the big gripe there. The keys are not "squishy" -- in my view, they are keys you find on any modern laptop these days. The shift key and arrows are, yes, awkwardly placed on the right hand. But I seem to have grown up and been accustomed to using my left hand, so this has not yet been any kind of issue for me. If you use your right hand to push shift, I might recommend NOT buying this machine, or as Lenovo replied in an earlier review, installing a keyboard reassignment tool to reassign the up arrow to be a shift key. My biggest gripe honestly is the mouse. The touch pad is not very responsive for things like scrolling and tapping, and the click buttons I similarly must press hard to get a reaction. I don't know if this can be adjusted in Windows, but I assume so. Overall however, I'd recommend this machine. It's inexpensive and right now reliable and fast! I'll update this later if it stops being so.

Laptop is lightning fast! With an Intel Core i5 Kaby Lake, 8GB of DDR4 RAM, the second I saw this laptop I knew I had to go out and buy it that weekend. For the price of $399, newest process, and DDR4 RAM you CANNOT find a better deal. I would highly recommend. The setup process (updates) does take quite awhile, but that is not a biggie, more an annoyance. Couple things that sorta bother me: 1) track pad "clicks" are a little loud 2) charger doesn't look like a regular laptop charger (its all one peice, with a square block that plugs into wall). I would HIGHLY recommend this laptop for someone who does light-medium computing tasks!

First of all, since I got this laptop from Bestbuy through a friend who was visiting US, it won't show as verified purchase. Just FYI It is a decent laptop, but have drawbacks that can affect your decision if you are going to purchase this one. 1) Display: The display is inferior. The resolution is only 1366x768 which affects a lot, but in addition to that, the brightness/contrast is not that great. Very often, if you are viewing at an angle that is not straight, you won't see anything on the screen. 2) The boot time is unbelievably long. I do not know what is the real reason. Even the fast startup is turned on. I did disk defragmentation which has improved it a bit, but still it is long. For the price, I still will recommend this one, but if you can afford a product which has HD display 1920x1080, go for it.

After reading many reviews I thought I had purchased the best computer for my college bound daughter. As it turned out, the touch pad became unresponsive, and the laptop made strange music sounds while she was on Microsoft word! (She never listened to music on her laptop) Also, there was a pixel problem on the home screen right out of the box! I think we bought a lemon. Returned it and purchased a different brand with more features at a lower price!

First the bad: the keyboard is driving me crazy. The right side "shift key" is one key further away than standard keyboards. In its usual place is a "page up" key. I will be returning this and purchasing a different brand. In store, I did not notice this difference and chose this over a similar HP, which seemed to be of lower quality. Online, you can't see the keyboard. The good: if you can get past the keyboard issue, it's a great buy.

I was pleased but I needed a laptop to play titanfall 2, this had good storage but i needed 660 HD, plz make a version like this but for gaming and is affordable. 4 stars

Purchased for business, great laptop for the money !

Laptop is pretty good with latest 7th Gen I5 processor...good sound with speakers, this is an early review.. have to see after 2 month how it goes...

The screen is eh, the build quality feels cheap, but most importantly the keyboard is awful. Not only is it soft and mushy, with roudish keys, but physical key layout is also a nightmare for anyone who knows how to type. I included some pictures so you could see what I'm talking about. The qwerty row is pushed left about 6mm, just enough to cause you to type ! instead of @ when you're typing emails, and to hit the wrong numbers on the numbers row. For some strange reason, Lenovo decided to make the tab key just small enough to move the qwerty row left, for no obvious reason. I'm the IT director of a small business, and we purchase laptops weekly, and I will never consider another Lenovo, at least without verifying that the keyboard is symmetrical first. I would love to know the reasoning behind this decision. If I had the time, I would have returned it, but the laptop has to be shipped to California in the morning. If you're considering purchasing this laptop, make sure this is something you can live with.

Good so far. Does anybody know how to get Kaspersky Internet Security - 3-Device - 6 Months? Thanks