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Customer Ratings & Reviews

Your price for this item is $360.99
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The comparable value price is $379.99

Customer reviews

Rating 4.4 out of 5 stars with 682 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the reasonable price, fast performance, ample storage, and lightweight design of the 330-15IKB 15.6" Laptop. They appreciate the large screen size and find it suitable for gaming. However, some users have concerns about the short battery life, boot time, off-center touchpad, loud fan noise, and flimsy build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 682 reviews
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great first pc with windows 10 still learning

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop. With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free lenovo

  • Rated 5 out of 5 stars

    Excellent Laptop for a soon to be College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has also been a good computer for a musician.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop. We are pleased to hear that the performance of the IdeaPad 330-15 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. Went though geek squad and had my computer fixe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and perfect for son beginning college

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop for your son. We are pleased to hear that the performance of the IdeaPad 330-15 meets your son's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Good and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. light weight. set up is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what he wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Prefect for what he needs it for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I had upgraded and not settled

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as an affordable office laptop but already some of the keys are going out. It doesn’t have Bluetooth or touchscreen which I regret.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Started off good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good for everyday use. You may want to use a fan because it tends to get hot and it is not good for any gaming of any sorts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't control touchpad or cursor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths is definitely the worse computer I have owned. I have done everything anyone in the community has recommended to improve the sensitivity of touch pad (you don't even have to lay a finger on it and it reacts) and the cursor jumps all over the place. First computer I have ever had that doesn't have a separate bar below the touch pad for the clicker and it is near impossible to scroll horizontally. All in all, I would tell anyone to try another computer before this one. Afraid this is going to be a doorstop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the touchpad on your Lenovo IdeaPad 330-15 laptop. With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. lenovo

  • Rated 3 out of 5 stars

    Great for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic programs work on this laptop. Any games or programs that my have a graphics card or memory restriction may not work on here. Start up is slow but works well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I have some issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some issue with the keyboard. Occasionally some of the letter while still appearing if you are not touching them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to use for book work but it doesn't work with tethering, so I gave it a 3. It turns on quick, is light weight, nice over all.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to "tethering" this device to your phone for WiFi connectivity, create a Hotspot with your phone and connect this device to the WiFi signal that your phone generates as a Hotspot. Check with your broadband carrier for details. lenovo

  • Rated 1 out of 5 stars

    Garbage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter on July 1st and on July 19th it wouldn't turn on. I took it to Geek Squad who state that it's either a hardware issue or the mother board is faulty. And unless I purchased their "extended warranty" they essentially don't care. They got their money so I can go kick rocks. Who would have thought that a brand new laptop would be broke in 18 days?? Never ever ever buy from Best Buy! They should be called Worse Buy...EVER!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 330-15 laptop. Be sure any programs you install are compatible with Windows 10. This system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the SD card port on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo

  • Rated 3 out of 5 stars

    She likes it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandma bought it for herself because she decided to get rid of her old desktop and have something light weight .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera not working or the mic not working, had to take it back to be check out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic no power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basic with not alot of options. Suggested for a basic use only. 500 buck does not get you much these days

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 330-15 laptop with the Dual-Core/Four-Thread Intel Core I-8130U processor, is a great mid-level computer. It has a base processor speed of 2.2GHz and a boost speed of up to 3.4GHz. It Is a good configuration for demanding Microsoft Office type projects and online browsing. If this describes your computing needs, the IdeaPad 330-15 laptop with Intel Core I-3-8130U processor would be a good choice. lenovo

  • Rated 3 out of 5 stars

    Very simple Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a first starter Good for schoolwork will connect to Wi-Fi OK if you want to do a gaming this is not it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The IdeaPad 330-15 laptop with the Dual-Core/Four-Thread Intel Core i3-8130U processor, is a fast mid-range computer that can handle many of today's most depending programs for home, school and work. The Intel Core i3-8130U processor has a base speed of 2.2GHz and a boost speed of up to 3.4GHz. If you are looking for a powerful, mid-range computer for home, school or business computing, the IdeaPad 330-15 is a good choice. lenovo

  • Rated 3 out of 5 stars

    Good for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected but it should last me for years. Not sure I would purchase the same brand again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stopped working within a year. Again, I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for an inexpensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic laptop but it does the trick for those just doing office work or internet searches

    I would recommend this to a friend