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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 622 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the ease of use, touchscreen functionality, and long battery life of this 2-in-1 Chromebook. Many appreciate its lightweight design and affordable price, finding it suitable for students and everyday tasks. While some experienced minor connectivity or storage limitations, the positive feedback on usability and value outweighs these concerns. The 2-in-1 functionality is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 622 reviews
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our daughter for Christmas, it has a nice folding feature. It has a decent memory size. The downside is about after six months the laptop started not turning on. A few months later it started working again and died again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned same day.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not meet my needs. The salesman who suggested it didn't seem to know that I wouldn't be able to transfer my files from my old laptop to this one. When I got to Geek desk and they told me that, I returned it and bought a different laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo C340-11 Chromebook uses the Chrome Operating System. We always recommend you check the requirements and compatibility of any software and/or files you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software and/or files you will need to use. Lenovo

  • Rated 3 out of 5 stars

    Had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got a “loop of ‘refresh last page’. I could not get rid of it. No update available. Researched internet solutions until it was too advanced for me. Now that repair places aren’t open, I just gave up and returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Will not connect or stay connected to wifi.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this chrome book for 2 months and have not been able to use it because it won't stay connected to my wifi. I called Best Buy Geek Squad and the resolution they recommended was I needed to be in the same room as my router or buy a Router Extender (cost $40 to $80). Considering, I purchased this chrome book on sale for $199, to spend another $50 plus or stay in the same room as my router to use my chrome book is ludicrous. Not happy with this purchase. Guess I'll be giving this to my son.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo C340-11 Chromebook ships with 5G, wide-range/high-speed 2x2 802.11AC frequency WiFi for the best long range connectivity and speed. If you are having issues staying connected to your home WiFi, Here is a link to some troubleshooting tips for fixing WiFi connectivity issues with a Chromebook:  https://support.google.com/chromebook/answer/6318213?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 3 out of 5 stars

    Good for a short term solution

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was great at first, however they just are not built to last. They are in expensive and should not be expected to last more than a year or two

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works well and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize this wouldn't run windows. Learning google operating system is not hard but it is more of a challenge than I was expecting. If this could run windows it would be perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for elementary students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Chromebook for our son and he enjoys it. Also, as a parent, it allows me to manage his screen time and review all of the websites that he goes on.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The lightweight Chromebook C340-11 boasts an ultraportable, 360-degree convertible design and all-day battery life. It’s just 2.65lbs and takes up less space than a piece of printer paper, but Intel processing gives it power that defies its size. Thanks to the HD, wide-viewing angle IPS display, you can enjoy—and share—all your favorite movies and videos with crystal clarity. The touchscreen lets you click or drag files right on the screen for easy, intuitive interactions. Lenovo

  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the interface. Not as user friendly and intuitive as I was hoping. Ended up buying a newer iPad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome os basically sucks. Response time on lenovo is ok, finding and controlling things like fonts, etc is awful. I just use email. I prefer windows!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using this I concluded that I need to keep using a Windows-based laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Notebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use ,to small for me ,otherwise good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working on 3rd day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 11 year old niece as a birthday gift. I decided to buy the "certified" open box item ($300) and it quit working on me the 2nd day I had it. I received before her birthday so that I could set everything up for her, and all she would have to do is turn it on and go. Since her birthday on March 26th, I have had nothing but problems with it. It froze up 4 times in 3 days. I called the store because I live an hour and a half away where I was told I could bring it back through a courtesy line outside. However, we are not allowed to leave under the stay at home order. I do hope they can make this right and give her a new one. I would love for someone to contact me and make this right. That's alot of money for something to quit working on the 3rd day you received it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issue with your Lenovo C340-11 Chromebook. It is possible that resetting your Chromebook will fix the issue. Here is a link to instructions for resetting a Chromebook:  https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues we recommend you call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 3 out of 5 stars

    I’m returning it, and going back to my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too confusing because I’m an Apple person and this is google based!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo C340-11 Chromebook uses the Chrome Operating System and is compatible with the Google Play Store APPs. Lenovo

  • Rated 3 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college bound kids . Screen could be bigger tho

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The lightweight Chromebook C340-11 boasts an ultraportable, 360-degree convertible design and all-day battery life. It’s just 2.65lbs and takes up less space than a piece of printer paper, but Intel Celeron processing gives it power that defies its size. Thanks to the HD, wide-viewing angle IPS display, you can enjoy—and share—all your favorite movies and videos with crystal clarity. The touchscreen lets you click or drag files right on the screen for easy, intuitive interactions. Lenovo

  • Rated 1 out of 5 stars

    Chromebook stopped working after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with this purchase! It stopped working after 2 months from my purchase date. I called Lenovo and followed all of their technical troubleshooting they suggested. They are unable to help and are not offering any solutions to replace the Chromebook. There has not been any damaged. It stopped turning on as of yesterday. The chromebook is in perfect condition. Please be aware of this before buying. Best Buy please help and offer a solution and not, contact Lenovo or review their site because I already did. I purchased this on 4/3/20. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo C340-11 Chromebook. Here is a link to troubleshooting tips for fixing your Chromebook, including a Chromebook that will not turn on:  https://support.google.com/chromebook/answer/6309225?hl=en. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 3 out of 5 stars

    had to return due a critical update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I hoped is my children to use for school

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Now working as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me clarify, I'm chromebook savvy and Lenovo savvy. I was very excited to get my fist lenovo chromebook. First I've exchanged with other new one, ending up getting Asus C433. I'm not expecting the laptop work at the first or second touch. New laptop should not start with troubleshooting and twicks. What was wrong: 1. Wi-fi does not connect to home network when coming back from sleeping mode. (Each time I had to turn the network off and on) 2. Getting sd card remove warning when coming back from sleeping mode, either the ad card ben never removed. 3. Switching between desktops/working space (Search + [ or ] ) is not working. Too bad

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with your Lenovo C340-11 Chrome book. It is possible that restoring your Chromebook to original setting may correct the issue. Here is a link to instructions for doing this:  https://support.google.com/chromebook/answer/183084?hl=en Lenovo

  • Rated 2 out of 5 stars

    Does not act like a laptop more like a tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not make tasks as easy as it should for a beginner it's a nightmare still have no idea how to get pics off a flash and into the laptop/ tablet and others you just find out by trial and much error

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    was a defective item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would like it a lot if it was not defective. I bought it used and it did not work correctly. I was saw about having to return it. I would recommend one, but not open box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook woes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked me out . Havent been able to use in almost a year. Wants me to unlock when I never set up any security measures.

    No, I would not recommend this to a friend