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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 622 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the ease of use, touchscreen functionality, and long battery life of this 2-in-1 Chromebook. Many appreciate its lightweight design and affordable price, finding it suitable for students and everyday tasks. While some experienced minor connectivity or storage limitations, the positive feedback on usability and value outweighs these concerns. The 2-in-1 functionality is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 622 reviews
  • Rated 2 out of 5 stars

    Chrome book

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it. It was more for a college student. I couldn't use it for what I need to do in regards to my business.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not so good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - my daughter loved it. Had to return it, developed some issues. Hence the low rating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Videos take forever to upload. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this zero stars I would. By far the worst computer I have ever purchased. Within one month, the keyboard failed and now the power is on, but the screen has failed. I would never recommend this to anyone. Dealing with both the Geek Squad and Lenovo has been a road to no where as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trackpad Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month, really struggling to use due to cursor disappearing or freezing.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo C340-11 Chromebook. Here is a link to troubleshooting tips for a Chromebook, including issues with your Chromebook Touchpad:  https://support.google.com/chromebook/answer/6309225?hl=en. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 2 out of 5 stars

    posible cpu issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seem to bog down when trying to do Zoom video calls

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo C340-11 Chromebook. The C340-11 Chromebook uses the Chrome Operating System and is compatible with Google PLay Store and Chrome Web Store APPs. Be sure the APP you are trying to use is compatible with Chrome Operating System. Here is a link to instructions from Zoom about configuring the APP with Chrome Operating System:  https://support.zoom.us/hc/en-us/articles/203806069-Configuring-Zoom-on-Chrome-OS Lenovo

  • Rated 1 out of 5 stars

    Does not turn on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this in December as a Christmas gift. It turned on once and never again. It lights up when you charge it. And the side where the power button is, lights up but I don’t feel or hear the laptop turn on. I am so disappointed in this. It looked promising.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo C340-11 Chromebook. To fix a chromebook that will not turn on, Turn the Chromebook off, hold down the Refresh button (circular arrow at top of the keyboard) and the Power button simultaneously for about 5 seconds. Release the buttons and the computer should restart. Here is a link to some other troubleshooting tips, including more tips for a Chromebook that will not turn on:  https://support.google.com/chromebook/answer/6309225?hl=en. Finally, if the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    No charge included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked ot up Albany store. But, there was no charge included. I sent email, but not yet reply. And it is really hard to contact by call. Not yet connected. I don't want to go there pick charger up. Please response my email and send it to my home.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      All new Lenovo laptops and Chromebooks ship with an AC adapter/charger along with the computer. If you have purchased a open-box/used computer, we recommend you contact the store you purchased the computer from. Lenovo

  • Rated 1 out of 5 stars

    Does not connect to wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook for my son to use for school. The device does not hold wifi connection then can't find wifi at all. Have been trying to return to Best Buy but have received horrible service. So disappointed with my decision.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No range on wifi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I wasted my money on this. There is absolutely no range for the wifi antenna. I lose connection when I leave the room where my router is located. Every other device stays connected a city block away.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo C340-11 Chromebook, model number 81TA0000US, ships with 5G, 2x2 802.11AC for maximum, wide-range, high-speed WiFi connectivity. If you are having connectivity issues with your Chromebook, Here is a link to troubleshooting tips for fixing WiFi connectivity issues with a Chromebook:  https://support.google.com/chromebook/answer/6318213?hl=en. If the issue continues, we recommend you call Lenovo Tech Support for hep with your specific issue at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter. It stopped working the first week. Returned and replaced with the same item and it isn’t working again. Awful.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo C340-11 Chromebook. We recommend you call Lenovo Tech Support for help with your isuue at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yuck. Ugly, poor touch recognition, slow. Ridiculous for the money, I returned it almost immediately.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The lightweight Chromebook C340-11 boasts an ultraportable, 360-degree convertible design and all-day battery life. It’s just 2.65lbs and takes up less space than a piece of printer paper, but Intel processing gives it power that defies its size. No setup needed—just log in with your Google account to experience the safe, streamlined Chrome operating system. Staying synced with Android phones and tablets is easy, and you can log in anywhere. So, your work stays with you even when your laptop doesn’t—all while keeping email, maps, docs, and pics safely stored either locally or in the cloud. Lenovo

  • Rated 1 out of 5 stars

    Worst Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed in a weeks time, Had to send it for repairs, Has crashed twice since not worth buying

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo C340-11 Chromebook. Here is a link to some troubleshooting tips for fixing your Chromebook, including a Chromebook that crashes and/or freezes:  https://support.google.com/chromebook/answer/6309225?hl=en Lenovo

  • Rated 1 out of 5 stars

    No review. Have not used it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have't taken it out of the box. Would like to exchange for an HP of the same model.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The lightweight Chromebook C340-11 boasts an ultraportable, 360-degree convertible design and all-day battery life. It’s just 2.65lbs and takes up less space than a piece of printer paper, but Intel processing gives it power that defies its size. Thanks to the HD, wide-viewing angle IPS display, you can enjoy—and share—all your favorite movies and videos with crystal clarity. The touchscreen lets you click or drag files right on the screen for easy, intuitive interactions. No setup needed—just log in with your Google account to experience the safe, streamlined Chrome operating system. Staying synced with Android phones and tablets is easy, and you can log in anywhere. So, your work stays with you even when your laptop doesn’t—all while keeping email, maps, docs, and pics safely stored either locally or in the cloud. Lenovo

  • Rated 1 out of 5 stars

    drops internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has not worked properly from day 1 drops internet even within 5 feet of router

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Chromebook is 2020 for my daughter and it has worked great! She was in the 1st grade at that time and is now finishing up the 5th grade, this Chromebook has withstood the crazy of a kid using it everyday in class and at home for assignments for the past 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, light weight computer. Easy to use. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo Chromebook

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook except the camera doesn't work at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice build; great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo is a very attractive laptop and the build quality seems solid--the top being aluminum. Its not the fastest runner on the track, but it gets the job done. Lenovo could have put a better chip on the inside instead of the Celeron. (Maybe other models have better chips?) Nevertheless, I would recommend this Chromebook to others. Lenovo is known for quality computers and you can trust their products!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The lightweight Chromebook C340 11.6-inch boasts an ultraportable, 360-degree convertible design and all-day battery life. It’s just 2.64lbs and takes up less space than a piece of printer paper, but Intel processing gives it power that defies its size. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great build

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap price but doesn't feel cheap. Lightweight and great for portability.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo C330 Chromebook. It is capable of handling all your daily computing needs with ease, the Lenovo Chromebook C330 delivers the best in performance. Enjoy powerful processing for daily tasks, higher memory density for effortless multitasking, eMMC storage, quick boot-ups, fast software loading, and more. Lenovo