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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1067 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the Chromebook 3's ease of use, affordable price, and decent performance. Its compact size and lightweight design also receive positive feedback, making it portable and convenient. While some users wish for a better screen, the overall experience is considered positive for its intended use. The battery life is considered adequate by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,067 reviews
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price and its good for a student in school

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook 3 11. We are pleased to hear that the value and performance of the Chromebook 3 11 are working out so well. Lenovo

  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It seems to worth the money so far

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook 3 11. We are pleased to hear that the value and performance of the Chromebook 3 11 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I have ever owned. I will be back.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook 3 11. We are pleased to hear that the Chromebook 3 11 is working out so well for you. Lenovo

  • Rated 4 out of 5 stars

    Good Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a short time. Well pleases with it so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook 3 11. We are pleased to hear that the Chromebook 3 11 is working out so well for you. Lenovo

  • Rated 4 out of 5 stars

    nice and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it very much but it seems to work ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase!..no problem so far, price was good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for school use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school use. Easy to use. Good battery life

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook 3 11. We are pleased to hear that the ease of use, features and performance of the Chromebook 3 11 meets your computing needs so well. Lenovo

  • Rated 3 out of 5 stars

    Fair for the price. Too slow for work or buisness.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Could be great for children's school work as well. It did not hqve the speed capabilities i was looking forward. It had a very difficult time multitasking.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload. Lenovo

  • Rated 3 out of 5 stars

    Great backup computer for your backup computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, one wouldn't really complain. If you're an employee who has to use any credential verification software, i'd spend the extra money on something faster and more capable of handling said programs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad chrome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using chromes for the last 10 years and love them but this one is a pain shutdown but itself, freeze, erase download s etc

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected when received. It’s an okay quick get to if needed. Price was good. Quality for it not so good for the graphics experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo Chromebook laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook on sale. Overall it seems to be a good laptop for kids. I am having issues with Bluetooth connectivity. I am trying to trouble shoot this feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angry customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter went to turn on her chromebook today and it wouldn't come on. I bought it for a Christmas present and I know that it shouldn't have gone out already.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrendaJ, we are sorry to hear that you encountered an issue with your Chromebook 3 11. In advance, this is a lengthy response, however we want to give you and other readers of this response as much information as possible to help ensure your issue is resolved should you encounter something similar in the future. If you are still having this issue, first, we recommend doing a reset on the device. Pushing the power button, or rebooting, does not remove the trickle charge that keeps the embedded controller (EC) running. A hard reset drops all power to the EC, so when the power comes back on it goes through a reinitialization. Since the EC controls the keyboard, touchpad, battery, and all other on-board peripherals, performing this it can potentially fix a wide range of problems. The procedure is detailed on this web page: https://support.google.com/chromebook/answer/3227606?hl=en . Some devices require specific steps, but most newer devices only require a simple keyboard sequence: First turn off your Chromebook completely (do not just close the lid). Next, hold down the Refresh keyboard icon key and then press and hold the Power button. Hold both down for 10 seconds. Release the Refresh key and then the Power button and your Chromebook will restart. If it does not start, press Power again. If your issues persist after this, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378. Lenovo

  • Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its time when its slow and freezes on me. Its not the wifi because i used different ones just to make sure. Also it doesnt have much apps to download on it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo Chromebook 3 11. Resetting your Chromebook back to original factory settings may fix the issues you are having with slow performance and freezing. Here is a link to instructions for resetting a Chromebook:  https://support.google.com/chromebook/answer/183084?hl=en. This Lenovo Chromebook 3 11 ships with the Chrome Operating System installed and is compatible with Google Play Store APPs. Not all Google Play Store APPs are optimized for the Chrome OS. We recommend you check with the specific APPs software publisher's web sites, of the specific APPs you want to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this Chromebook's configuration. If you have questions about your Lenovo Chromebook 3 11, we recommend you contact Lenovo Tech Support for Chromebooks for additional information at: 800-426-7378. Lenovo

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last. Stop powering up after 3 months. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited in what can be done when compared to an Android phone, which surprised me. You are very limited with the selection of apps that are compatible with the device. For example, when using Zoom on this device, you are limited when screen sharing. On an Android, Windows, and Mac devices you can play 2-player games. On this, you are not able to do this. In the end, spending a couple extra bucks would have gotten me everything I needed.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that the Lenovo Chromebook 3 11 does not meet your computing needs. The Lenovo Chromebook 3 11 ships with the Chrome Operating System installed and is compatible with Google Play Store APPs. Not all Google Play Store APPs are optimized for the Chrome OS. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload. Lenovo

  • Rated 1 out of 5 stars

    terrible waste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally had this a month and it already died disgusting waste of money

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, FawnD, we are sorry to hear that you encountered an issue with your Chromebook 3 11. In advance, this is a lengthy response, however we want to give you as much information as possible to help resolve your issue. If you are still having this issue, first, we recommend doing a reset on the device. Pushing the power button, or rebooting, does not remove the trickle charge that keeps the embedded controller (EC) running. A hard reset drops all power to the EC, so when the power comes back on it goes through a reinitialization. Since the EC controls the keyboard, touchpad, battery, and all other on-board peripherals, performing this it can potentially fix a wide range of problems. The procedure is detailed on this web page: https://support.google.com/chromebook/answer/3227606?hl=en . Some devices require specific steps, but most newer devices only require a simple keyboard sequence: First turn off your Chromebook completely (do not just close the lid). Next, hold down the Refresh keyboard icon key and then press and hold the Power button. Hold both down for 10 seconds. Release the Refresh key and then the Power button and your Chromebook will restart. If it does not start, press Power again. If your issues persist after this, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378. Lenovo

  • Rated 1 out of 5 stars

    Not good chrimebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a while sent in for warrant and they fixed but not reliable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CHROME BOOK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK FOR THE KIDS TO USE, BUT NOT IDEAL FOR HOME COMPUTING PURPOSES

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You Should Know

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was.. But hopefully whoever reads this just know OS is too much of a problem

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that the Lenovo Chromebook 3 11 does not meet your computing needs. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload. Lenovo