Customer Ratings & Reviews
- Model:
- GX81J19850
- SKU:
- 6580719
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Digital Pen 2's overall performance, finding it to be fast and effective. Users appreciate its ease of use and functionality. The pen's battery life and connectivity also receive positive feedback, along with the useful button functionality for left and right clicks.
This summary was generated by AI based on customer reviews.
Not included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice if this was included with the initial purchase.
No, I would not recommend this to a friendGreat value for the price and quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and the best price I could find. I purchased it with my Lenovo laptop and sleeve case. It is great to be able to get everything I need in one stop at Best Buy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey again, VentureGal, and thanks again for choosing Lenovo! We're thrilled that you have everything you need for your success with your business.
Not happy with it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I bought this pen. From Best Buy, it did not come in a Lenovo Box. Just a plain brown cardboard Box. It did not come with the usb holder. Disappointed in this.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey sufficientF,
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with your purchase. We apologize for the disappointment that this has caused you.
If we can help you with your pen's functionality to help improve your experience, please don't hesitate to share your pain points with us in the Q&A section of the product page or by contacting Lenovo Support online or over the phone here: 877-453-6686.
Best regards,
Lenovo
Feels good, not comparable with ours.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work the best for our laptop, would recommend making sure it is compatible with yours before purchasing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi NoahJ,
Thank you for sharing your feedback with us. We are sorry to hear that this Digital Pen 2 did not function to your needs. You make a great point in your recommendation, and if we can help you find the right pen for you, please let us know.
Feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best regards,
Lenovo
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly accurate with my 2in1. Had to purchase online, but with the wait.
I would recommend this to a friendGreat pen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My partner got a Lanevo and pen around the same time and find it useful for college work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, TraLutzi, thank you for choosing Lenovo! We are glad to hear that your pen is working out great for you, and we appreciate you taking the time to share your perspective with us.
BBY Failed to Fulfill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BBY was a total fail on this order. I returned this since they canceled my order for the laptop after 3 weeks of telling me it was coming. I ordered my laptop on sale, they kept telling me it was unavailable. All the time they still offered it online for full price. Then they canceled my order without fulfilling my order. I will be taking my business elsewhere. No longer trust BBY.
No, I would not recommend this to a friendPen review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine. Works well for just clicking and tapping on the screen. Basically useless when it comes to drawing and stuff like that. The accuracy and stability just isn't there.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AndrewTheDude,
Thank you for sharing your feedback with us. We're sorry to hear that your pen is not working precisely enough for your use. We'd like to work with you to try to resolve this issue for you.
To start, we recommend downloading the Lenovo Pen Settings app from the Microsoft Store: https://apps.microsoft.com/detail/9mvlwt5dmskr?hl=en-US&gl=US, onto your Lenovo laptop that you are using the pen with to make adjustments to your liking, as we believe that this can improve your experience.
We hope that this helps, and please update us when you can regarding this.
Best regards,
Lenovo
Please reach out to us with any other questions!
Poor assistance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the assistance to buy this item was the worse didn't work with my tablet
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi FernandoM-
Thank you for sharing your purchasing experience with us. We are very disappointed to hear that you faced difficulty getting assistance. We would like to work with you to help you find a stylus that will work with your tablet.
Please reach out to us through the Q & A section of this product page so we can continue this conversation or if you have further questions.
Best wishes,
Lenovo
Dead on Arrival
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box, the battery was dead and when I replaced the battery the pen doesn't work.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Digital Pen 2. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, we recommend contacting Lenovo Support here: 877-453-6686, for further assistance in submitting a warranty claim to replace the pen.
Please feel free update us here when you can regarding this.
Best regards,
Lenovo
Great pen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen. It helped that it had multiple tips and that they have one for every type of screen
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey again JeffersonM,
Thank you for choosing Lenovo once more and for sharing your feedback with us.
We are pleased to read that this Digital Pen 2 ended up working out great for you.
Please feel free to reach out to us should you need anything.
Regards,
Lenovo
Does not work on my device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pen came with no instructions. Neither did the tablet. After watching YouTube videos, I gave up and returned it. I gave it one star because it will not allow me to give it zero.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Miles26point2. We're sorry to hear that you had trouble with your pen, leading to you returning it. In the future, and for other viewers of this post, should you have trouble setting up your pen, here's a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/accessories/acc500199) with a link to the quick start guide for the Digital Pen 2, along with additional resources. We hope that you choose to try out products again in the future and we thank you for your time taken to share your thoughts with us.
