Customer Ratings & Reviews
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- Model:
- 83HH0002US
- SKU:
- 10733971
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, got caught off guard by the size, but it is perfect for daily usage.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EmmanuelArk,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this Duet 11 Chromebook is perfect for your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great tablet!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the cost. Only downside is that it doesn’t come with a stylus.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TiffanyC,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with the Duet 11 Chromebook. Should you be interested in stylus pen, you can currently view the Lenovo USI Pen 2 that's compatible with the Duet 11 on this Best Buy webpage: https://www.bestbuy.com/site/lenovo-usi-stylus-pen-2-for-chromebook-grey/6567078.p?skuId=6567078
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
It nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer worked great, but I got an open box and the battery was pretty much shot
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sort of laggy and struggles right out of the gate but gets the job done if you’re on a budget
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SymeonS-
Thank you for sharing your experience with us. We are disappointed to hear that you are encountering issues with the performance of the Duet 11 Chromebook. Your satisfaction is very important to us, and we would like to offer a solution that may help your performance.
Please ensure that you install all available updates are installed. These updates can regulate power to increase performance. To start launch the settings app, then select “About ChromeOS” from the left sidebar, then choose “Check for Updates from the right-hand side options. Once the update is downloaded, click on Restart to finish installing the updates.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Lightweight laptop to carry around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great versatile laptop for a 95 year old who uses this to search the web and email family and friends.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PBandJ,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this Duet 11 Chromebook works well for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all apps are compatible. Had to return and get an apple product instead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Nancy,
We are sorry to hear that your Duet 11 Chromebook wasn't a good fit for you, leading to you returning it.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Good Enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small device, it's not quite small enough, and the case comes off accidentally not infequently Actual function - that is speed and screen resolution, are appropriate for the cost.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EmBG,
Thanks for choosing Lenovo and for sharing your feedback with us.
It is good to read that the Duet 11 Chromebook is sufficient for your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
OK Tablet but better Chomebook choices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning it because the keyboard fell off too easily. OK as a tablet, but we went with a Chromebook with an attached keyboard instead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Scott,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Duet 11 Chromebook and that it wasn't a good fit for you, leading to you returning it. We apologize for any inconvenience that this may have caused you.
We hope that you choose our products again in the future, and please don't hesitate to let us know what we can do to improve your experience when using our products, as your satisfaction is important to us.
Best regards,
Lenovo
Tablet w/ keypad keyboard attachment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keypad keyboard attachnent to tablet felt odd when typing.
No, I would not recommend this to a friendMr. William Kelly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't use Norton and having issues with Microsoft 365
No, I would not recommend this to a friendFast and portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, fast, mi kid loves it. Easy to connect, easy to use
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey HenryVega,
Thank you for choosing Lenovo!
It is great to know that your kid loves it, and we appreciate you taking the time to share this with us.
If you want a tablet, buy a tablet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, if you want a tablet buy a tablet I purchased this two in one thinking it would be the best of both worlds, but the detachable keyboard is problematic and my child treats the tablet as if it’s a cheap throw around Kindle. I’m gonna return it for a keyboard that’s connected to the screen with the hinge
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BrianH, we're sorry to hear that your Duet 11 Chromebook wasn't a good fit for you or your kid. We hope that you find the right fit for you, and if we can help with that, please let us know. Thank you for your time taken to share your thoughts.
Great for work!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8gb memory makes this Chromebook optimal for on the go work.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LorenzoG, thanks for choosing Lenovo!
We are glad to hear that your Duet 11 Chromebook works great for your work, and we appreciate you taking the time to share this with us.
No GPS Reciever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice but missing a GPS receiver therefore my marine navigation apps didn't work. Replaced with Samsung Tab S10Fe no problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ErnestS,
Thank you for sharing your feedback with us. We are sorry to hear that your Duet 11 Chromebook did not meet your needs, leading to you returning it.
We hope that you choose our products again in the future, and please feel free to ask us any questions about our products so that we can provide you with the information you seek.
Best regards,
Lenovo
- Cons mentioned:Ram
God for the price for watching YouTube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small and it was only 4gb of ram. Kinda slow and laggy.. you can do thinks well on it like watch YouTube, Netflix,, can use this for watching movies,, any hard work, it will be laggy.
No, I would not recommend this to a friend So incredibly flimsy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The UI is nice, and it runs fine, which is the ONLY reason for 2 stars instead of one. The "laptop" has insanely weak magnets holding it together, plus another weak magnet to hold the kickstand on the back of it, which normally wouldn't be an issue. Except that you NEED the kickstand, because for some reason the LAPTOP doesn't hold itself up, meaning you obviously can't use it on your lap to do work, defeating the entire purpose of a laptop. Not only that, but the whole thing feels very cheap. The keyboard material feels like cheap plastic, lower quality than the low-quality school supplied chromebooks. It runs nicely, but it is NOT a laptop. It's a glorified tablet with a cheap magnetic keyboard.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, echo. We're sorry to hear that your experience with your Duet 11 Chromebook has been poor due to your experience with its components. The Duet 11 was designed with functionality and portability in mind, and we are also sorry to hear we did not deliver on that for you. We appreciate you taking the time to share your feedback with us, as it has not gone unnoted.
Slick design; laggy OS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the entire tablet, keyboard, and cover is great. The system lagged when running basic operations and so I returned this item.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey user491920, we are sorry to hear that you had trouble with your Duet 11 Chromebook, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return because I thought it came with the pen.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ElizabethR,
Thank you for sharing your feedback with us. We are sorry to hear that you returned your Duet 11 Chromebook, and we apologize for any confusion regarding what comes with the device.
Please feel free to reach out to us should you have any questions or need assistance.
Best,
Lenovo
Stylus issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure the tablet is great. We ended up returning it because we couldnt find a stylus that fit.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AnthonyT,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this problem with the Duet 11 Chromebook. We understand your decision, and we hope that you consider reaching out to us in the future regarding any trouble you may come across, as we could help direct you find the right pen solution.
We hope that you consider our products again in the future.
Best regards,
Lenovo
Lenovo - Duet 11 Chromebook - 11"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, a little heavy, and no drawing pen! No charger either! Not recommended.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there Mzzw, we're sorry to hear that you ran into an issue with your Duet 11 Chromebook. This system ships with a 30W power adapter in the box under the tablet and its accessories. Should you encounter any issues, feel free to reach out so we can help. Thank you for taking the time to share your feedback with us.
