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Customer Ratings & Reviews

$349.99
Save $49.01
Comp. Value: $399.00

Customer reviews

Rating 4.5 out of 5 stars with 199 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the Duet 11 Chromebook for its portability and overall performance. The size and included keyboard are also appreciated features. Some customers feel the RAM is limiting, but overall the Chromebook is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 199 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook, easy to use and versatile

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelG, thanks for choosing Lenovo! We are pleased to hear that your Chromebook has been great for you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    My companion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , i wish the color was blue because am in love with blue color. My daughter wants to take it i said nooo. But this tablet is missing pen

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RoseO,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you love this Duet 11 Chromebook. Regarding the pen, this model is not bundled with one, but you can use USI pens like this Lenovo USI Stylus Pen 2 that's currently offered on Best Buy's site: https://www.bestbuy.com/site/lenovo-usi-stylus-pen-2-for-chromebook-grey/6567078.p?skuId=6567078

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Almost worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small and cool, but Zoom didn't work for school.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Zacweiser,

      We are sorry to hear that your Duet 11 Chromebook ended up not working out for you, leading to you returning it. We hope that you found the right fit for your needs and that you consider choosing our product again in the future.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good product. Slow processing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than expected but gets the job done. I like how it flips from tablet to chromebook easily. I dont know that I would buy it again due to its response speed but for the money it is a good product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tammy,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, but one of the accessories, the pen at the back, is missing. I am unsure whether to purchase it separately but will contact Best Buy for assistance. i should have given 5star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for homeschool and apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for daughter and homeschooling. Love that she can use it for apps instead of my phone!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AndiP,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Duet 11 Chromebook 2-in-1 is working wonderfully for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, I love that it's touchscreen, the size of the laptop is perfect for what I need it for. I am a college student and this is by far the best purchase I've made.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CourtneyA,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook is a perfect fit for your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The only issue I have is there is no way to forget password from the main screen. I have to make several attempts to reset the password

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your Duet 11 Chromebook. Should you have issues with your Google account password, please reach out to Google Support for assistance.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Do not buy full price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best buy for the money. Do not buy for full retail. The ram is very limiting and there are other specced models available elsewhere with more ram and a pen for a similar price. Still a fun little companion device if found on sale..

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Matt,

      Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the specifications of this Duet 11 Chromebook. You mentioned that you recommend others consider devices is different amounts of memory and included accessories, and we appreciate your comments, as we wish to provide the best products at a competitive price. We wish that all find the right system to fit their needs.

      Please don't hesitate to reach out to let us know what we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got caught off guard by the size, but it is perfect for daily usage.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EmmanuelArk,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 11 Chromebook is perfect for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    First Impressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want, but just a little small for the keyboard

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RichardK,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    It nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer worked great, but I got an open box and the battery was pretty much shot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the cost. Only downside is that it doesn’t come with a stylus.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TiffanyC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with the Duet 11 Chromebook. Should you be interested in stylus pen, you can currently view the Lenovo USI Pen 2 that's compatible with the Duet 11 on this Best Buy webpage: https://www.bestbuy.com/site/lenovo-usi-stylus-pen-2-for-chromebook-grey/6567078.p?skuId=6567078

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lightweight laptop to carry around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatile laptop for a 95 year old who uses this to search the web and email family and friends.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PBandJ,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Duet 11 Chromebook works well for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Not compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all apps are compatible. Had to return and get an apple product instead.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Nancy,

      We are sorry to hear that your Duet 11 Chromebook wasn't a good fit for you, leading to you returning it.

      We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option if you're looking for a tablet, price and benefits.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RodrigoGogola,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Duet 11 Chromebook is the best fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Good Enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small device, it's not quite small enough, and the case comes off accidentally not infequently Actual function - that is speed and screen resolution, are appropriate for the cost.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EmBG,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      It is good to read that the Duet 11 Chromebook is sufficient for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Lenova Duet Chromebook 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is as advertised. The price was lower than other sellers which was a plus.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JBug,

      Thanks for choosing Lenovo!

      It is good to hear that you love your Duet 11 Chromebook, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 3 out of 5 stars

    OK Tablet but better Chomebook choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning it because the keyboard fell off too easily. OK as a tablet, but we went with a Chromebook with an attached keyboard instead.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Scott,

      Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Duet 11 Chromebook and that it wasn't a good fit for you, leading to you returning it. We apologize for any inconvenience that this may have caused you.

      We hope that you choose our products again in the future, and please don't hesitate to let us know what we can do to improve your experience when using our products, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of laggy and struggles right out of the gate but gets the job done if you’re on a budget

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SymeonS-

      Thank you for sharing your experience with us. We are disappointed to hear that you are encountering issues with the performance of the Duet 11 Chromebook. Your satisfaction is very important to us, and we would like to offer a solution that may help your performance.

      Please ensure that you install all available updates are installed. These updates can regulate power to increase performance. To start launch the settings app, then select “About ChromeOS” from the left sidebar, then choose “Check for Updates from the right-hand side options. Once the update is downloaded, click on Restart to finish installing the updates.

      Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo