Customer Ratings & Reviews
- Model:
- 83HH0002US
- |
- SKU:
- 6597397
Customer reviews
Rating 4.5 out of 5 stars with 207 reviews
(207 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Duet 11 Chromebook for its portability and overall performance. The size and included keyboard are also appreciated features. Some customers feel the RAM is limiting, but overall the Chromebook is well-received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Chromebook for my granddaughter. She has been very pleased with it and uses it for entertainment and school. She and I are completely satisfied with the device.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DannylJ,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you and your granddaughter are both completely satisfied with this Duet 11 Chromebook 2-in-1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
D.Smith's thoughts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fun and easy to use, no issues with setup, and worth the money. I use this for school.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great little Chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Chromebook! On it right now writing this review.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, thanks for choosing Lenovo!
We are glad to hear that your Duet 11 Chromebook has been great for you, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Gift for wife.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift for my wife. I am sure she will love it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Nice for the ram
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice hardware, battery life is excellent. It works well for 4GB. However 8 would be more appropriate.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TeeMoney,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that the Duet 11 Chromebook is working well for you overall. We appreciate your comment regarding memory, as this has been noted to be considered for future opportunities.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed this product, it was a gift for my husband and he has been using it with no problem whatsoever, it has great speed and it was easy to set up.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MariaP,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are really enjoying the Duet 11 Chromebook.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Portability
Rated 5 out of 5 stars
Bob
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great auxiliary notebook for travel and light work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BobT, thanks for choosing Lenovo! We are glad to hear that your Chromebook works great for your use, and we appreciate you sharing your perspective.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great Chromebook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Chromebook, easy to use and versatile
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MichaelG, thanks for choosing Lenovo! We are pleased to hear that your Chromebook has been great for you, and we appreciate you taking the time to share this feedback with us.
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
For a tablet. It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what it is, it does it job. However it has a hard time running 3 applications at once. I've found that discord needs to be ran through the browser if I'm also running another app. It does what I need it to though, even with the fumbling of not being able to run multiple apps at once.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi EmilyP-
Thank you for sharing your experience with us. While we are glad to hear that the Lenovo Duet 11 is handling your basic needs, we are also saddened to hear that you are encountering issues running multiple apps at once. We would like to work with you to ensure your device is running optimally.
Firstly, to address your concern about multitasking performance we recommend downloading and installing all updates. These updates are crucial to ensuring your device is using the most recent software revisions and may affect performance across applications. To run updates, start by launching the Settings app then selecting the “About ChromeOS” tab on the left-hand side of the screen, you should then select the “Check for update” button on the right-hand side.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need assistance.
Best wishes,
Lenovo
Rated 5 out of 5 stars
My companion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , i wish the color was blue because am in love with blue color. My daughter wants to take it i said nooo. But this tablet is missing pen
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RoseO,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you love this Duet 11 Chromebook. Regarding the pen, this model is not bundled with one, but you can use USI pens like this Lenovo USI Stylus Pen 2 that's currently offered on Best Buy's site: https://www.bestbuy.com/site/lenovo-usi-stylus-pen-2-for-chromebook-grey/6567078.p?skuId=6567078
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Portability
Rated 3 out of 5 stars
Almost worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's small and cool, but Zoom didn't work for school.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Zacweiser,
We are sorry to hear that your Duet 11 Chromebook ended up not working out for you, leading to you returning it. We hope that you found the right fit for your needs and that you consider choosing our product again in the future.
Best regards,
Lenovo
Rated 4 out of 5 stars
Good product. Slow processing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slower than expected but gets the job done. I like how it flips from tablet to chromebook easily. I dont know that I would buy it again due to its response speed but for the money it is a good product.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Tammy,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 11 Chromebook meets your needs.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 4 out of 5 stars
my review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, but one of the accessories, the pen at the back, is missing. I am unsure whether to purchase it separately but will contact Best Buy for assistance. i should have given 5star
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AbuK,
Thank you for choosing Lenovo and for sharing your feedback with us.
To clarify, the Duet 11 Chromebook in this configuration does not come with a pen. Should you wish to order the pen unique to this model, you can currently do so by visiting this link: https://www.lenovo.com/us/en/p/accessories-and-software/stylus-pens-and-supplies/pens/4x81q72383?orgRef=https%253A%252F%252Fwww.google.com%252F&srsltid=AfmBOoqxtVapDa8PtSxovrVMCWemhEj6smdL48fqF7JgX1h8pbGl3yn9
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Great little laptop for homeschool and apps
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for daughter and homeschooling. Love that she can use it for apps instead of my phone!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AndiP,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Duet 11 Chromebook 2-in-1 is working wonderfully for your daughter.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to navigate, I love that it's touchscreen, the size of the laptop is perfect for what I need it for. I am a college student and this is by far the best purchase I've made.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey CourtneyA,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 11 Chromebook is a perfect fit for your needs.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 4 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. The only issue I have is there is no way to forget password from the main screen. I have to make several attempts to reset the password
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love your Duet 11 Chromebook. Should you have issues with your Google account password, please reach out to Google Support for assistance.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, got caught off guard by the size, but it is perfect for daily usage.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EmmanuelArk,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this Duet 11 Chromebook is perfect for your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Cons mentioned:Ram
Rated 2 out of 5 stars
Do not buy full price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best buy for the money. Do not buy for full retail. The ram is very limiting and there are other specced models available elsewhere with more ram and a pen for a similar price. Still a fun little companion device if found on sale..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Matt,
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the specifications of this Duet 11 Chromebook. You mentioned that you recommend others consider devices is different amounts of memory and included accessories, and we appreciate your comments, as we wish to provide the best products at a competitive price. We wish that all find the right system to fit their needs.
Please don't hesitate to reach out to let us know what we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Rated 4 out of 5 stars
First Impressions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I want, but just a little small for the keyboard
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RichardK,
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
It nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer worked great, but I got an open box and the battery was pretty much shot
I would recommend this to a friend




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