Customer Ratings & Reviews
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- Model:
- 83HH0002US
- SKU:
- 6597397
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers value the product's portability and overall performance, with many enjoying their purchase. They also appreciate its convenient keyboard, good battery life, and ideal size, noting its adequate speed and appealing design. However, some customers find the RAM to be a limiting factor.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Portability
Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Light weight. Fast charging and smooth running.
I would recommend this to a friend - Pros mentioned:Overall performance
Sleek and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was very sleek and quality top notch. No glitches and the packing was excellent. The store representative helped us with all the details.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Rathish-
Thank you for choosing the Lenovo Duet 2-in-1 Chromebook and for sharing your experience with us. We are happy to hear that you are enjoying the Lenovo Duet 2-in-1.
Please reach out to us through the Q&A section of this product webpage if you have any questions or need assistance.
Best wishes,
Lenovo
- Pros mentioned:Keyboard, Portability
Perfect size for portability and productivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect travel device. Fit in my handbag so I don't have to bring a full size laptop. Also have a port (unlink my tablet) so I can add a hub that has an HDMI as well as other outlets so it is as versatile as my laptop. Attached keyboard lets me be more productive as well.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SusanD,
Thanks for choosing Lenovo!
We are glad to hear that your Duet 11 Chromebook is perfect for you, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
- Pros mentioned:Portability
Great tablet/laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my Google accounts opened up upon startup. Easy to use and a great size for travel
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi EDM1-
Thank you for choosing the Lenovo Duet 2-in-1 Chromebook 11" and for sharing your experience with us. We are happy to hear that you are enjoying the size of the Lenovo Duet 2-in-1 Chromebook 11" for traveling.
Please reach out to us through the Q&A section of this product webpage if you have any questions or need assistance.
Best wishes,
Lenovo
- Pros mentioned:Portability
A1 Setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for travel and very easy to set up. Pairs with everything Bluetooth and because it’s a computer-tablet, it’s perfect for handheld presentations. Great device, would definitely recommend.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ChristianLopez-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the portability of the Lenovo Duet 11 Chromebook. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
- Pros mentioned:Overall performance
Perfect Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of this Chromebook, initially thinking, I should have checked how this laptop would work. But I was correct in buying two units of this laptop. The display is very clear and no issues when it comes to internet connections. Perfect for working people.
I would recommend this to a friend - Pros mentioned:Overall performance
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laptop; it is useful for my daily use and helps me complete the tasks I need to do.
I would recommend this to a friend - Pros mentioned:Overall performance
Great for home or travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an aging Microsoft surface. Ideally I wanted something lighter, but it was very important to me to have an attached keyboard, so I went with this. So far I'm finding that it is really great and can really function as a 2nd laptop for our 2-adult household. Still wish it was lighter, but other than that, it is fantastic for my needs - email, internet, spreadsheets, etc.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Sturdy, Versatile, and Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all-in-one device, being able to use as a Laptop and as a Tablet as well is super convenient especially with the free google suite of applications from the google store. Great proce as well for a quality device, i thought it would be very cheap and flimsy bit that isn’t the case. Very happy with our purchase!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for my everyday office work and digital tasks
I would recommend this to a friend - Pros mentioned:Portability
Why we love Bedtbuy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the little computer, powerful and well built, setup in minutes and the best part the portability is amazing. You always have the Best deals and products, Bestbuy was the perfect name for your company!
I would recommend this to a friend - Pros mentioned:Overall performance
Good computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfect for ny homeschooled 7th grader. We havent had any issues with it and would buy it again.
I would recommend this to a friend - Pros mentioned:Portability
Nice device!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was actually surprised at how capable this device was. I was coming from a big chunky gaming laptop and it was just getting way too hard to carry around. But this does everything basic you need as long as you're not trying to play high graphic games or edit 4k videos
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Battery life, Keyboard
Chrooooome if you want to!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the keyboard as well as touch screen options, and the battery life.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Lenovo is perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is easy for used, complet system, i feel good with this product.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Portability
struggles if you're a lefty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok something for now because I use it for school it's pretty cool its light I carry it with me easy my only issue is I'm a lefty, so I have the pen for it so obviously I write with my left hand and when I do it keep moving because my hand rest on it when I write it needs an update version so left handed people can use it too
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SophieM,
Thanks for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that you're having some trouble with your Duet 11 when writing with a pen. If we could inquire, what pen may you be using with your Duet? This Chromebook does support palm rejection when writing, with it being designed to work with either hand.
If you're experiencing otherwise, this could be due to the pen in use or software issues. To start, we recommend ensuring your Chromebook is up to date by opening Settings > About ChromeOS > Check for updates.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance, along with sharing the information we inquired about.
Regards,
Lenovo
- Pros mentioned:Battery life, Portability
Great option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It does what I need it for. I can search the internet quickly, watch streaming services, and linked to save documents as needed. Light weight and great battery life.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Corbin,
Thanks for choosing Lenovo!
We are thrilled to hear that you love your Duet 11 Chromebook.
We appreciate you taking the time to share your experience with us.
- Cons mentioned:Ram
Only for simple task no multitasking at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great, it is small and is very compact for travel but there is one huge flaw that stops it from perfect. the 4gb ram is what makes it all fall apart, with one application open I am sitting at 75% - 90% of Ram usage meaning if you open up simply two apps at one time it's lagging, freezing up and crashing completely. it spends more time trying to free up available space then actually handing the task at hand leaving you waiting for it to catch up. Not to mention it's designed as a two in one however when it switches to tablet mode it uses more of the ram so it actually deliveres a worse experience. the 8GB version is definitely the way to go but unfortunately best buy doesnt sell that model only Lenovo.com. perhaps Lenovo can push a update for better ram management to speed it up a bit but as of December 2024 it struggles to keep up.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, NathanB. We're sorry to hear that the performance of the Duet 11 fell short for you in this regard. We are investigating this matter to make the necessary changes and in the meantime, please continue to look for any applicable updates in the “About ChromeOS” tab in system settings. Also, should you run into any other issues, we recommend contacting Lenovo Support here: 800-426-7378, for assistance. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
- Pros mentioned:Overall performance
Chromebook
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Chromebook. I use it everyday in class and it has no drag. The apps are easy to read and the updates are automatic are definitely a big help. I also love that the keyboard detaches so if I just want to watch movies I can and the screen quality is amazing.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Chromebook recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I I bought a new Chromebook to replace a Chromebook that I had purchased a few years ago. I was very happy with my old one, and when it came to replacing it, I chose to continue with the Chromebook, which satisfies all my computer needs.
I would recommend this to a friend