Customer Ratings & Reviews

The mouse pad has never worked and now the number pad does not work. Found all this out after I got the laptop setup. The store is not convenient and I know they will have to send it back and give me another one. Poor quality control.

I bought my first Lenovo, March 7th . 1 1/2 months later it crashed due to hard drive going bad. Best Buy aloud me to exchange the laptop. I got this model and 2 weeks and 6 days later it crashed. DO NOT waste your money. Lenovo computers for 2015 are rated one of the worst. I found this out when I Googled.

Just what I needed for school. Works great! Never had any problems.

Slow processor...would not recommend for someone other than your mother

The first day out of the box, the speakers on this laptop crackled while listening to music at any volume. Exchanged for the same model thinking it might be an isolated issue. No luck, same bad speakers. Returned laptop and purchased a different brand.

The sales person told me it was one an excellent computer and it was very fast. However, that was not my experience. This computer was very slow and definitely was not worth the money. I returned it!

It’s 5 years and this laptop is still up and running... this is a great buy!

This unit is good for watching videos as well as using Office software programs.

This laptop is very slow, freezes up, and the battery doesn't last. In 2 hours the battery is as low as 30%. Very disappointed.

I love this plus got free windows 10 it’s amazing!

Windows 10 is bad, so ignoring that fact, this computer doesn't have the hardware capable of running all the unnecessary but still somehow mandatory processes that windows 10 has as well as the fact that it's well known that lenovo (not windows) installs spyware on their machines prior to shipping.

Motherboard crashed after 26 days. Piece of junk! Lenovo said they have no idea why computer completely crapped out.

Did the job but duarability is questionable. Did not last me long before it broke

When you first time turn on the computer the setup step is keep lag and freeze

The buttons are always coming off already only owning it two weeks.

This is a great laptop for personal use - its fast, good touch screen, great keyboard that lights up, battery life is good, great amount of memory, wifi reception/speed is great and it's lightweight and thin. The main problems with the laptop are: 1. it uses a micro HDMI which do not provide strong connections like a USB and if you wish to connect to a TV or a monitor, the micro end is very loose and easily disconnects from the laptop; 2. there is no CD/DVD drive so you must buy an external drive; 3. the power source connection is known to have problems and my son's wore out after 5 months (I bought 2). Overall , this is a great laptop but I would never recommend it for business since the monitor connection using the micro HDMI is poor quality, there are only 2 USB connections and there is no ethernet port/interface, this is a wifi only laptop although you can buy another cable to connect from ethernet to USB...however, keep in mind you only have 2 USB's.

Pulled the trigger and purchased a new lap top after my nine-year old Acer finally would do no more. Intelligent discussion with sales rep at Best Buy yesterday afternoon had me returning to this model after looking at others--both more and less expensive. Downloaded, installed and ran Windows 10 last night with no trouble. I have Xfinity's X1 Triple Play package so my Wifi was performing with good speed. Sweet and easy set up from the moment i turned it on. Touch screen is great. Love it, especially for an old dog (I'm 66) learning new tricks. For me, a lot of it is intuitive. I had Windows XP on the old Acer and have Windows 7 on the office PC. I am running Creative Suite 4 (InDesign) and love how fast it runs.

Had to purchase for a new sales employee. So I ask him what he thought of it. His reply "You couldn't have picked a better laptop. It's feels durable with its metal case and its the perfect size for having to take it with me everywhere I go......You have some awesome swag Sir." True story.

Overall its a good deal for the money. Nothing special that jumps out but then nothing bad to comment about either. Wish the keys were a little better. The dolby speakers are pretty nifty.

I've had this x 24 hr.s and while the brushed aluminum chassis and touchscreen are nice and light, this laptop is so slow it's like being on dial up all over again. The screen is lovely though even at it's brightest setting is somewhat dim. The lighted keyboard is excellent-though takes a bit getting used too-the separate number pad is a nice touch. All in all, even though the price for the specifications seems good at the $599 sale price- I just can't recommend this build. It takes over a minute for pages to load and not even heavy on the graphics. Lots of bloatware, no biggie that can be removed. I don't think this would be a good laptop even for just surfing the web. My 2 year old iphone is much faster on the same wifi. It sure looks pretty but it doesn't have any guts at all. Sorry BB & Lenovo, but I will be returning this in the morning.