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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 224 reviews

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86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Edge 15 2-in-1 laptop's touch screen, praising its large size and functionality. The laptop's price point is also seen as a positive, with customers appreciating its affordability. However, some customers express frustration with Windows 8, finding it to be user-unfriendly. Others mention the presence of bloatware, although they acknowledge that it can be removed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-224 of 224 reviews
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Lenovo laptop is wonderful. We are streaming videos faster than with our old machine. The Geek Squad did a great job transferring our files and putting the new software on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Win10 upgrade FRUSTRATION! System slow bc slow HHD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried for many many hours to upgrade to Windows 10, despite being assured that the process is easy. Was told to download Media Creation Tool... But when I got home, after downloading the 3.72 GB file, attempted to install, and was asked for a product key... No product key to be found! Not in the BIOS (as suggested online), not on the box, not on the bottom of the laptop, and not on the receipt. VERY FRUSTRATING!!! By now, the upgrade process should be much simpler than it still is. Ugh!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you lack patience, I do not recommend...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for less than a week and I had to return it. Pros: 1) The volume on this computer was phenomenal. Lenevo wisely placed the speakers at the front so that the sound was far reaching and vibrant. 2) The picture quality was crisp. There was no pixilation with this system and the images were very clear. Con:This computer brags about having a touch screen as well as the ability to use the key-pad--tell that to the computer itself. It often takes several tries for the computer to realize that you are going from touch screen to the touch pad. There are whole minutes when either the mouse's pointer disappears entirely from the screen or when you touch the screen and nothing happens. There is a lack of processing somewhere along this system. Personally, I need my laptop to be responsive when I move and ask it to do something so despite it's benefits, this computer was a no-go for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My keyboard failed. several keys stopped working, including the space key. Doing some research, it appears to be a common problem with this model. Never buying a Lenovo again.

    No, I would not recommend this to a friend