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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 332 reviews

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75%
would recommend
to a friend

Customers are saying

Customers highly value the portability, touch screen, and price of the Flex 3 2-in-1 laptop. They appreciate its lightweight design and user-friendly interface. However, some users have concerns about its slow performance, limited storage, and small memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-332 of 332 reviews
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    good for surfing the Web

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for surfing the Web, great for beginners. I love how flexible it is and it's pretty tough for being so small. When you run to much at once it gets slow and sometimes it lags from screen to screen when you are using multiple programs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 3-11. We are pleased to hear that the Flex 3-11 is meeting your computing needs so well. lenovo

  • Rated 1 out of 5 stars

    DO NOT BUY HORRIBLE PRODUCT TERRIBLE SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. I received for Christmas and waited 25 days to open. The product would not work. It would not report the correct date time, auto rotate, or play the product demo. I called Lenovo for assistance. They decided it needed to be reset. It was taking a long time as it hung up on 63%. They said for me to call back but I demanded they call me. They promised to call in one hour. Did not receive a call, When I called, they blamed me for not answering the next question. Wanted me to wait another hour for another update. Set it up again and hope for the best. Did not care that I wasn't satisfied. Actually wanted to blame Windows. Told them I was returning. They could care less. Headed to Best Buy. Received a refund. I told them I did not want a gift card because after the horrible experience not sure I would be back. Didn't really care either. Wasted my entire Sunday on a substandard product. This is an exclusive for Best Buy and should be an embarrassment to them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Horrendous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day, it ran wonderfully. The second day, it ran into all sort of problems like constant freezing and crashing. With a 1.6GHz processor, I don't blame it. This thing is a sad excuse of a laptop, especially one that wants to be a tablet while running Windows 10. The laptop itself can barely handle what Windows 10 is requesting. I was only able to get 3 programs onto it before it locked up on me and became unusable. There's no point in buying "cheap" if you can't even run simple programs like Chrome and Avast!. Also, "Tablet Mode" is a whole other bag of garbage. Save yourself and get something that's actually capable of running more than just the OS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Lightweight and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for if you like to travel or just sit down and relax.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 3-11. We are pleased to hear that the features and performance of the Flex 3-11 meets your computing needs. lenovo

  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow on working with the applications and mine has a big problem with applications installing. Some reason they freeze up and don't work.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to installing APPs, be sure there is enough hard drive space on the device. This may also be effecting the APPs on your device from working properly. If you have less that 20% of free space (approximately 6.5GB free space) left on your hard drive, this is going to slow down performance. lenovo

  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Ok laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop's ok but just a little bit slow, but still an ok laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 3-11. We are pleased to hear that the Flex 3-11 is working out for you. lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Terrible - Do NOT Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is horrifically slow and buggy when doing anything. I bought this purposely for doing very basic tasks like browsing the internet or at the most playing a movie through my TV. I wish I read other reviews before purchasing. Stay far away.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      You may want to look for driver updates for your system. You can follow the link below to Lenovo.com support-drivers to look for updates for your specific system. Be sure to create a restore point on your system before you make any changes or download new software to your system. I hope this improves your experience:
      http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Flex-Series/flex-3-1130/80LY/0009US?linkTrack=Caps%253ABody_SearchProduct&tabName=downloads&beta=false lenovo

  • Rated 4 out of 5 stars

    new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old computer wasn't working. Decided to try a new product and loving things so far. Thanks!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 3-11. We are pleased to hear that that the features and performance of the Flex 3-11 meet your computing needs so well. lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    only good for running Window 10, NOTHING ELSE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should had believed in people who gave it ONE star. This laptop is slower than my 10 years old Toshiba running Window Vista. The 2 GB memory is not sufficient to get on AOL with all the video loading in the background eating up huge chunk of memory. I return it the next day and got a HP Chromebook with 2GB and it is working fine. I only use it to surf and stream video. The Chrome OS uses a lot less memory than Window 10.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a good computer but kind of heavy. Loads quickly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 3-11. We are pleased to hear that the Flex 3-11 is working out for you. lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Poorest laptop I have ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pathetically slow and a waste of $!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Here's a tips/tricks article on how to speed up your Windows 10 system. Hope this improves your experience:
      http://www.howtogeek.com/228570/10-quick-ways-to-speed-up-a-slow-windows-pc/ lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Not a good choice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow and doesn't even have enough memory to download MS Office.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Microsoft Office software is already installed on this system. It is a 30 trial that can be permanently activated by purchasing a 29 digit product key. You can get this from your retailer or online at Microsoft.com. If you have downloaded another copy of Office this could be the reason your system is running so slow. Also there is an SD Card slot on this system so you can add additional storage memory just by adding an SD Card. Hope this improves your experience with this system. lenovo