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Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 451 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent and economical product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, just what I was looking for for my sister's university work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SaulC, thanks for choosing Lenovo! We're glad to hear that it is a great fit for your sister's work, and we appreciate you sharing your feedback with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. I love that this compact laptop flips into a tablet and has a touch screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ChristineM, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Works great for college. Buying another for my child soon

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MorganS. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has exceeded your expectations, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great value and for college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter just started college and has had this for around a year. She loves it and it's quick, has touch screen and has a solid build

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Lenovo IdeaPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. I compared prices with every other store, and Best Buy had the lowest price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Brooklynn, thank you for choosing Lenovo! We are glad to hear that you are very pleased with your Flex 5i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little workhorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Seems to have less hinge related issues than similar prices dells. Fast and light enough to be easily portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely good for its price, we got it for basic school work and had no issues

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i is a good fit for your use and needs. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    staying on line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting it up. Ease of picking up right where I left off with the older computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out well for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Open Box - (?)Excellent(?)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box in the condition - Excellent. What can I say? It's hardly excellent - it can hardly be called good. The laptop was delivered in a crumpled box, in which all the paper and plastic contents were shoved in anyhow and therefore were in a crumpled condition. The laptop itself had a completely discharged battery, and clearly visible scratches were found on the screen cover. There was no time to return it, because it was bought as a gift on a specific date. Of course, giving a gift in such a state was not very pleasant, the mood was spoiled. I would like to strongly recommend that the employees of BestBuy be more careful in checking before selling. And potential buyers should be doubly careful.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she absolutely love this laptop and its fast

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo! We're thrilled to hear that your daughter is absolutely loving it. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been using it long but so far im pretty satisfied with the performance and functionality, plus, it's a very nice looking laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ByronR. Thank you for choosing Lenovo! We are happy to hear that you are satisfied with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop, haven’t had any problems. touchscreen is great and has lasted me 3-4 months with no issues.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CitlaliM, thank you for choosing Lenovo! We are pleased to hear that your Flex 5 has been very good to you, working seamlessly so far, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and works great for the price. I like the touchscreen feature.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JohnO, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer works great for school haven’t had any trouble

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Gigi, thanks for choosing Lenovo! We're thrilled to hear that you are loving your Flex 5i, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first thing i noticed was the screen is like scratching

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for my 15 year old. Gets all her basic school needs done.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Base, thank you for choosing Lenovo! We are happy to hear that it is sufficient for her needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Sleek stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for the buck. Touch screen makes playing puzzle games easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr AYUK FOR LAPTOPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and enjoy this product and for sure I will recommend it to friends and family

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AyukN, thank you for choosing Lenovo! We are glad to hear that you are loving and enjoying your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Old guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional laptop/tablet. Competitively priced with simple to use support

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, PoorRobbie, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item i using this laptop every day is really good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JavierC, thanks for choosing Lenovo! We're glad to hear that your Flex 5i has been excellent for you, and we appreciate you sharing your perspective and feedback with us. Lenovo