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Customer Ratings & Reviews

Your price for this item is $121.99
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The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 437 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 437 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer works great for school haven’t had any trouble

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Gigi, thanks for choosing Lenovo! We're thrilled to hear that you are loving your Flex 5i, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Lenovo IdeaPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. I compared prices with every other store, and Best Buy had the lowest price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Brooklynn, thank you for choosing Lenovo! We are glad to hear that you are very pleased with your Flex 5i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item i using this laptop every day is really good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JavierC, thanks for choosing Lenovo! We're glad to hear that your Flex 5i has been excellent for you, and we appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Nice Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop for our grand daughter's use. She loves the touch screen and the keyboard is lighted. We were surprised the features this had for the cost. It will work great for her needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box - (?)Excellent(?)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box in the condition - Excellent. What can I say? It's hardly excellent - it can hardly be called good. The laptop was delivered in a crumpled box, in which all the paper and plastic contents were shoved in anyhow and therefore were in a crumpled condition. The laptop itself had a completely discharged battery, and clearly visible scratches were found on the screen cover. There was no time to return it, because it was bought as a gift on a specific date. Of course, giving a gift in such a state was not very pleasant, the mood was spoiled. I would like to strongly recommend that the employees of BestBuy be more careful in checking before selling. And potential buyers should be doubly careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great experience, looks amazing and have a high quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    staying on line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting it up. Ease of picking up right where I left off with the older computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out well for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Works great for college. Buying another for my child soon

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MorganS. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has exceeded your expectations, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little workhorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Seems to have less hinge related issues than similar prices dells. Fast and light enough to be easily portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr AYUK FOR LAPTOPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and enjoy this product and for sure I will recommend it to friends and family

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AyukN, thank you for choosing Lenovo! We are glad to hear that you are loving and enjoying your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features but being new to laptops it's a bit confusing trying to figure everything out. I had to contact customer service on the first day and they unlocked the S mode without even asking me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LoriH,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We are glad to hear that you are satisfied with your Flex 5i, but please feel free to reach out to us should you have any questions or need assistance with your new laptop.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop, haven’t had any problems. touchscreen is great and has lasted me 3-4 months with no issues.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CitlaliM, thank you for choosing Lenovo! We are pleased to hear that your Flex 5 has been very good to you, working seamlessly so far, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been using it long but so far im pretty satisfied with the performance and functionality, plus, it's a very nice looking laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ByronR. Thank you for choosing Lenovo! We are happy to hear that you are satisfied with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great, but little details on it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just a little mess when you close the laptop after using the touch the keyboard doesnt work, you have to use it like a tablet and then put it as normal to make the keyboard to work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AndresV,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We are sorry to hear that you are having some trouble with your Flex 5i. We'd like to work with you to resolve this. First, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button and apply all available updates.

      Please feel free to reach out to us should you have any questions or need further assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and works great for the price. I like the touchscreen feature.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JohnO, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for my 15 year old. Gets all her basic school needs done.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Base, thank you for choosing Lenovo! We are happy to hear that it is sufficient for her needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    AMAZING!!!?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Everything is so convenient. To log in you can use your thumb print & the flexibility of the screen is amazing. It’s cool how you can flip so that it’s like an ipad. The size is perfect for me! It got me through school.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey cici,

      Thanks for choosing Lenovo!

      It is good to know that you love your Flex 5i and that your experience with it has been amazing.

      We appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase, nice laptop with good graphics and lightweight. The only issue is the battery life, it’s very short! Other than that, good value for the money!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Miriam,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i 2-in-1 has been good overall, and we'd like to work with you to try to help improve battery life for you.

      If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent size, easy to work, strong for daily used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Old guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional laptop/tablet. Competitively priced with simple to use support

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, PoorRobbie, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good to you, and we appreciate you taking the time to share your perspective with us. Lenovo