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Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 451 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great laptop for college or work. Go get yours

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it when on sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great laptop. Plastic construction makes it feel cheap, but it performs well for the price i paid.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Happy I got this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was searching for a good laptop for a gift and I found this and the person I gave the laptop as a gift love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, FrancisO. Thank you for choosing Lenovo! We are glad to hear that they are loving it, that you are happy you got it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Rayven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...I love this laptop can transform into a ipad. And a finger print to reveal your identity

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there, we are glad to hear that your meets you love your Flex 5i. We appreciate your business and for taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Consider a different machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works fine, except that it automatically starts in S mode. After hours of phone conversations with Microsoft, Best Buy's Geek Squad, and IT specialists, we had to delete Windows 11 from the computer and install a new version so that we could exit S mode. S mode prevents the user from purchasing non-Microsoft products such as Adobe Pro. I would not recommend this machine for any business owner unless they want to purchase an extra copy of Windows 11 to work around this issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice but can be improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 2 in 1. Lock screen hungs sometimes. Screen is bright. I recommend i5 processer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Soid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid computer great for student or normal home office usage

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Jake, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good for your use, and we appreciate you taking the time to share your thoughts with us. Lenovo

  • Rated 4 out of 5 stars

    Nice Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop for our grand daughter's use. She loves the touch screen and the keyboard is lighted. We were surprised the features this had for the cost. It will work great for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo flex 5 14in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect laptop For the work 9 hours battery life

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RomanP, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i is perfect for you. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features but being new to laptops it's a bit confusing trying to figure everything out. I had to contact customer service on the first day and they unlocked the S mode without even asking me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LoriH,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We are glad to hear that you are satisfied with your Flex 5i, but please feel free to reach out to us should you have any questions or need assistance with your new laptop.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for the price point. Good quality screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RobynR, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out nicely for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compact computer i thinks its awesomene and pretty

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrendaA, thank you for choosing Lenovo! We are pleased to hear that you love your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is so convenient, folds over so it’s basically a tablet or a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little computer, fast and good memory capability. I would recommend

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, mama88. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working good for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great, but little details on it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just a little mess when you close the laptop after using the touch the keyboard doesnt work, you have to use it like a tablet and then put it as normal to make the keyboard to work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AndresV,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We are sorry to hear that you are having some trouble with your Flex 5i. We'd like to work with you to resolve this. First, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button and apply all available updates.

      Please feel free to reach out to us should you have any questions or need further assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Babby's Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it, my old one was dropped and quit working. This is a great replacement.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Barbara! We are glad to hear that you love your Flex 5i. We appreciate your business and for taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Value-added laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best valued products Best Buy carries. It is light and perfect to work when you travel.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen ability. It is great to use as a laptop or a tablet

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KimC. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    lap it up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has touchscreen and backlit keyboard which were important to me. It has all the features that I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Just right for what my son needs for school and the price point t was perfect!

    I would recommend this to a friend