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Customer Ratings & Reviews

Your price for this item is $121.99
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The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 437 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 437 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but geavy....................................

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! We are pleased to hear that your Flex 5i has been good to you overall, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Mr K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfectly does the job for son and he is happy with the specs of the lap top

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, KenethO, thank you for choosing Lenovo! We are glad to hear that it is the perfect fit for your son's needs and that he is happy with it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome laptop that my son loves. Can not run a lot at the same time but he still manages to have a lot of fun on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her birthday gift. She picked and researched it herself and is best fit.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, PabloM. Thank you for choosing Lenovo! We are glad to hear that your daughter loved it and found the best fit for her. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and value for money. Best fit for students.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SaipavanG, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has good value to you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    New Lenovo i3 Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great machine for the price. The i3 processor handles most daily work snd school tasks without a problem.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AwAwAw94. Thank you for choosing Lenovo! It is nice to hear that your Flex 5i has been great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value laptop. Handles day to day tasks with ease. Starts up really fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Gerry, thank you for choosing Lenovo! It is good to hear that your Flex 5i has great value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Sleek and great quality laptop from Lenovo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop for Lenovo for the price. Got it on deal from Best Buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SherKhan, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! This is absolutely the worst laptop I have ever had! The screen flashes when you try to watch a simple video. The keyboard just freezes up and you have to restart it. Then, guess what? An update that takes nearly 40 minutes. I have had it three days and this has happened four times. When you try to turn off updates it says you cant do it until you have been completely updated.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there, we're sorry to hear that you're encountering this issue with your Flex 5i. Due to the scope of the issue that's being exhibited, we recommend contacting Lenovo Support for assistance in resolving this. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked my Samsung laptop better...the flexible Ideapad a nice feature...short battery life

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BernadetteB,

      Thank you for sharing your feedback with us. We are sorry to hear that your experience with this Flex 5i 2-in-1 has been poor due to battery life not meeting your expectations and more. We'd like to work with you to try to improve your experience where possible.

      To start, there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money, works great and flawless. Have been using for 2 months

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ArunK, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Laptop is ok for basic requirements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. If you have low expectations and minimal requirements this is probably sufficient, but I am trying to use Quickbooks and app doesn't work well with this and internet keeps disconnecting (tried trouble shooting with Lenevo feedback and some of the features to resolve aren't available on the laptop). We have two other laptops in the house with no internet connection issues.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarlaS,

      We're sorry to hear that your Flex 5i hasn't satisfied the minimum requirements for the software you need to use.

      If you are keeping your Flex 5i and wish to resolve the networking issues, we're not sure what Lenovo support has helped with, but we'll start with a baseline. First, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, if you have switched your device out of Windows 11 Home in S mode, open the Lenovo Vantage app > on the homepage, select the Check for updates button.

      If you have not switched out of S mode, to get the latest Lenovo issued drive updates, you will have to obtain them from the Lenovo Support website due to S mode's security functions. For your convenience, we've provided the specific web address you can follow to download the updated driver you need here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/flex-series/flex-5-14iau7/82r7/82r700l4us/downloads/driver-list/component?name=Networking%3A%20Wireless%20LAN&id=E3519D23-890E-4DE1-9064-DE6E7DA2515B

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Sometimes it won't go back to laptop mode when lid gets closed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Summer, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good overall, and we appreciate you taking the time to share your experience with us. Should you continue to have an issue with switching modes, we recommend reaching out to Lenovo Support for assistance. Lenovo

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good laptop. .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Daniel, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working nicely for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever my daughters love them I bought it for college.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AfuaN. Thank you for choosing Lenovo! We are glad to know that your daughters are loving them, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is good, processor is not that fast, but everything else is ok, for this price, it’s perfect for normal work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Robert, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good overall, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter for college, she loves everything about it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, VanessaP, thank you for choosing Lenovo! We are glad to hear that your granddaughter is loving it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Really satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, clean and nice looking, overall good perfect

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Abyy, thanks for choosing Lenovo! We're thrilled to hear that you are really satisfied with your Flex 5i. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Good, but mine came with UHD graphics ??

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the most part, will keep the laptop for basic tasks. Upgraded the NVME to a 1TB Crucial M.2 2280, no issues so far. Wanted to mention that the one I purchased has intel UHD graphics, not Iris. Registered with Lenovo and they list machine type model as 82R700L4US, which is what what Best Buy lists too. I am disappointed with this discrepancy and lost 2 stars on overall rating for this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the functionality. Little pricey, but thats for the backlit keyboard.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, BBFan, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good, and we appreciate you taking the time to share your perspective with us. Lenovo