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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 453 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 453 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money computer very nice and good quality

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi David, thanks for choosing Lenovo! We are glad to hear that your Flex 5i offers good value to you, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but geavy....................................

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! We are pleased to hear that your Flex 5i has been good to you overall, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is good, processor is not that fast, but everything else is ok, for this price, it’s perfect for normal work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Robert, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good overall, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value laptop. Handles day to day tasks with ease. Starts up really fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Gerry, thank you for choosing Lenovo! It is good to hear that your Flex 5i has great value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! This is absolutely the worst laptop I have ever had! The screen flashes when you try to watch a simple video. The keyboard just freezes up and you have to restart it. Then, guess what? An update that takes nearly 40 minutes. I have had it three days and this has happened four times. When you try to turn off updates it says you cant do it until you have been completely updated.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there, we're sorry to hear that you're encountering this issue with your Flex 5i. Due to the scope of the issue that's being exhibited, we recommend contacting Lenovo Support for assistance in resolving this. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Sleek and great quality laptop from Lenovo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop for Lenovo for the price. Got it on deal from Best Buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SherKhan, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer upgrading to the i5 version though since it’s on sale for as much as this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money, works great and flawless. Have been using for 2 months

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ArunK, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good laptop. .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Daniel, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working nicely for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Sometimes it won't go back to laptop mode when lid gets closed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Summer, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good overall, and we appreciate you taking the time to share your experience with us. Should you continue to have an issue with switching modes, we recommend reaching out to Lenovo Support for assistance. Lenovo

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money, nice cool laptop, does the basic jobs!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, VanshilV, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter for college, she loves everything about it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, VanessaP, thank you for choosing Lenovo! We are glad to hear that your granddaughter is loving it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the functionality. Little pricey, but thats for the backlit keyboard.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, BBFan, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought it for my son in college. He is off to a great start with his education

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LucreshiaS, thank you for choosing Lenovo! We are glad to hear that it works great for your son, and we appreciate you taking the time to share your perspective with us. Please pass on our best wishes to your son starting college! Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever my daughters love them I bought it for college.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AfuaN. Thank you for choosing Lenovo! We are glad to know that your daughters are loving them, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!!! Love it so far. I got it for my daughter for college and she loves it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JerryG, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great and that you love it so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Really satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, clean and nice looking, overall good perfect

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Abyy, thanks for choosing Lenovo! We're thrilled to hear that you are really satisfied with your Flex 5i. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice work perfectly to my som he is very happy from brand

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TamimS. Thank you for choosing Lenovo! We are glad to know that it works perfect for your son, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Great lenovo product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter Laptop good for multitasking and my son loves it. Priced right

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Joebla, thank you for choosing Lenovo! We are glad to hear that your son loves it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Frustrated beyond belief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse touch is so sensitive that I have a difficult time keeping control of the cursor. I have reset it, and it is stlll too fluid. I bought an exterior mouse and still it is hard to control. I feel so frustrated that a couple of times I wanted to throw it against the wall. The screen size seems to readjust itself in the middle of scrolling, making the display terrible. As far as the battery, who knows? I do not want to use this computer long enough to test the battery life. This does not speed up my work, it slows it down! I wish I had purchased a computer geared to a child with more spongy touch and a less sensitive mouse. I cannot even get the cursor via mouse control to click the " No, I would not recommend this computer." What a joke! I thought I got a good deal on this computer, but the joke is on me.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, colonialdame. We are sorry to hear that you are frustrated with your Flex 5i. We empathize with the trouble you've encountered and would like to work with you to help resolve this. Here's a link to a Microsoft Support webpage (https://support.microsoft.com/en-us/windows/change-mouse-settings-e81356a4-0e74-fe38-7d01-9d79fbf8712b#:~:text=clicking%20Control%20Panel.-,In%20the%20search%20box%2C%20type%20mouse%2C%20and%20then%20click%20Mouse,slider%20toward%20Slow%20or%20Fast.) with instructions on how to make specific changes to mouse settings. By making these adjustments, this should resolve your issue. If after taking these steps your issue persists, we recommend reaching out to our support team for assistance. We appreciate you taking the time to share your thoughts with us. Lenovo