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Customer Ratings & Reviews

Your price for this item is $121.99
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The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 437 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 437 reviews
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice work perfectly to my som he is very happy from brand

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TamimS. Thank you for choosing Lenovo! We are glad to know that it works perfect for your son, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought it for my son in college. He is off to a great start with his education

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LucreshiaS, thank you for choosing Lenovo! We are glad to hear that it works great for your son, and we appreciate you taking the time to share your perspective with us. Please pass on our best wishes to your son starting college! Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the small portable size would recommend

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JoannaP. Thank you for choosing Lenovo! We are glad to know that your Flex 5i works great for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money, nice cool laptop, does the basic jobs!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, VanshilV, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!!! Love it so far. I got it for my daughter for college and she loves it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JerryG, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great and that you love it so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Lenova

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and wonderful device I like to buy from best buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MouhamedB, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been wonderful, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer upgrading to the i5 version though since it’s on sale for as much as this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent laptop, the best deal, i buy again other products

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LeonardoO, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been excellent, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Usually breaks down after warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problems with brand. The screen goes out and sometimes it just won't turn on. Always problems with Lenovo

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop offers great value at a very affordable price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Joanna, thank you for choosing Lenovo! We are excited to hear that your Flex 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Frustrated beyond belief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse touch is so sensitive that I have a difficult time keeping control of the cursor. I have reset it, and it is stlll too fluid. I bought an exterior mouse and still it is hard to control. I feel so frustrated that a couple of times I wanted to throw it against the wall. The screen size seems to readjust itself in the middle of scrolling, making the display terrible. As far as the battery, who knows? I do not want to use this computer long enough to test the battery life. This does not speed up my work, it slows it down! I wish I had purchased a computer geared to a child with more spongy touch and a less sensitive mouse. I cannot even get the cursor via mouse control to click the " No, I would not recommend this computer." What a joke! I thought I got a good deal on this computer, but the joke is on me.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, colonialdame. We are sorry to hear that you are frustrated with your Flex 5i. We empathize with the trouble you've encountered and would like to work with you to help resolve this. Here's a link to a Microsoft Support webpage (https://support.microsoft.com/en-us/windows/change-mouse-settings-e81356a4-0e74-fe38-7d01-9d79fbf8712b#:~:text=clicking%20Control%20Panel.-,In%20the%20search%20box%2C%20type%20mouse%2C%20and%20then%20click%20Mouse,slider%20toward%20Slow%20or%20Fast.) with instructions on how to make specific changes to mouse settings. By making these adjustments, this should resolve your issue. If after taking these steps your issue persists, we recommend reaching out to our support team for assistance. We appreciate you taking the time to share your thoughts with us. Lenovo

  • Rated 4 out of 5 stars

    Great lenovo product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter Laptop good for multitasking and my son loves it. Priced right

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Joebla, thank you for choosing Lenovo! We are glad to hear that your son loves it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR IT HAS BEEN THE BESTLAPTOP I BOUGHT YET.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MatthewS, thank you for choosing Lenovo! We are happy to hear that your Flex 5i has been the best for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for what I needed for and that’s schoolwork

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MichelleY, thank you for choosing Lenovo! We are glad to hear that your Flex 5i works very well for your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Awful battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable but crap battery life. Last a day if I am lucky. I'd never but it again. Stopped holding much of a charge of a few months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help. The laptop is great anyone that’s want one should go get it from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Not the right item in box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t honestly review this particular laptop because I found one the same day I picked this one up, $40 cheaper and bought that one. The only difference is the one I got from other store is that it is a Dell but has all the same features that is listed on the Lenovo. So I attempted to return this one UNOPENED, and I got to Best Buy, the associate inspected the box to see if it was opened or not. Saw that it had not been opened yet and then he opened it and it wasn’t even a Lenovo in the Lenovo box. There was a completely different brand (HP, I believe) in the box instead. Not only was it not a Lenovo, but the HP or whatever it was in the box instead was dirty as hell and old

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Thank you Bestbuy for this offer

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, KwameA, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Decent Windows laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price .Bought it as an entry Windows laptop for a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price this laptop packs lots of power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop packs lots of power and is perfect for what I need.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, mreggers. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i is a perfect fit for your needs, and we appreciate you taking the time to share your experience with us. Lenovo