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Customer Ratings & Reviews

Your price for this item is $121.99
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The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 437 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 437 reviews
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for 2 months now and it’s been good so far good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Angella, thank you for choosing Lenovo! We are glad to hear that you are liking your Flex 5i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Went in looking to upgrade my laptop. And this was a perfect fit.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JayM. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is the perfect fit for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I’m so glad I made this purchase!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, KayaW, thank you for choosing Lenovo! We are glad to hear that you love your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gast reliable it does everything my business needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JasonS, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been amazing, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little laptop, my son will put an antivirus on it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MarleneC, thank you for choosing Lenovo! We are glad to hear that you love your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop, just what I was looking for for my needs, this beautiful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JuanPablo. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is the right solution for your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Chromebook for students with good features

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, NaSh, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been perfect for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and can be used as a tablet. Highly recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Joed, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product and with a lot of features that are very useful for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little kaptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace my husband’s old laptop and it works great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Momof3. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i works great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price, versatile features.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Liam, thank you for choosing Lenovo! We are glad to hear that you are very satisfied with your Flex 5i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo flex 14"-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Lenovo comes through- solid all-rounder!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, johhnyboy, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been solid for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very bad product that’s why the give you 15 days return policy. As been client with Best Buy this the lowest rate of satisfaction. Not recommended b/c the key pads are falling apart Which is wired in a month.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SamuelH,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having such trouble with your Flex 5i. We apologize for the frustration and inconvenience that may have caused you. We'd like to work with you to resolve this issue.

      Given the nature of what you've described, we recommend reaching out to Lenovo Support to see what your options are with getting your device reviewed and serviced.

      Please update us when you can regarding this. We look forward to hearing from you.

      Best regards, Lenovo Lenovo

  • Rated 5 out of 5 stars

    well done bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the keyboards and how it is easy to change it to tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crafty Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Using for crafting and functionality is exactly what I need.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Toph. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i meets your needs exactly, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for surfing the internet, paying bills, etc.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Vicc. Thank you for choosing Lenovo! It is nice to hear that your Flex 5i is great for your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really used the computer yet, still trying to put it together

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    did not last.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop however after only using it for 3 months, the screen is just black now. It turns on and off as I can hear the fan running but the screen will not come on. Disappointed as I need this laptop for school. Hoping I can bring it in to be fixed though.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ShannonM,

      We're sorry to hear that you ran into this issue with your Flex 5i.

      To try to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, to discover a solution.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Husband loves it…………… Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and affordable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! My husband will be using to write his book!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ShelleeM. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working great for you, and we appreciate you taking the time to share your experience with us. Also, please wish your husband good luck for us! Lenovo