Customer Ratings & Reviews
- Model:
- 82R700L4US
- SKU:
- 6571566
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.
This summary was generated by AI based on customer reviews.
So happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a amazing laptop..............................
I would recommend this to a friend- Cons mentioned:Heat
Keep your money!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems since I purchased it. Randomly shuts down and disconnects from the internet. Consistently runs hot. I'll never purchase again!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ChandraP,
We're sorry to hear that you're having this problem with your Flex 5i. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
- Cons mentioned:Camera quality
Bad product and warranty
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera did not work during first start up of the laptop, they said I would have to send it in to be repaired and it would take up to three weeks or more. But I needed it for college and couldn’t give it up for three weeks so I had to buy an external camera.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey GuyS, we're sorry to hear that you ran into an issue with your Flex 5i and that you could not send it out for repair. We have noted your feedback, and if we can help you with your laptop in any way, please let us know. Thank you for taking the time to share your feedback with us.
Look for something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my son. I would not recommend buying this computer. It is slow, the touchpad does not work properly, the lag time to search for anything is long, and the customer service from Best Buy is terrible. Save yourself time and get a better quality computer overall for the money. Just an honest review from a mom who thought I was getting a good quality product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JillC. We're sorry to hear that your Flex 5i did not work out for you and your son. We hope that you find the right computing solution for you and if we can help with that, we'd be glad to do so. We appreciate your time taken to share your perspective with us.
Basically just a toy laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, glitchy, and unreliable. If all you want to do is browse the Internet with 1-5 tabs open it might work fine. If you need multiple browser windows and tabs, to use apps like Slack, and MSFT Office it is not worth even it's reasonable price. I will buying a better one and essentially trashing this laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into issues with the Flex 5i 14 2-in-1. We'd like to help by ensuring your system is running as optimally as possible.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance.
Best regards,
Lenovo
Battery life isnt good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts for around 3.5 hours. Rest all is okay. However, because of the battery, returned this within 2 weeks.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, abhishr. We are sorry to hear that the battery life of your Flex 5i fell short for you, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues, as battery life is something that is easily adjustable. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright, good screen rotation, screen touch lags sometimes tho
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, GloryN. We're sorry to hear that you're having this problem with your Flex 5i. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We thank you for choosing our product and for taking the time to share your feedback with us.
Okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay laptop but the screen isn’t super bright so I don’t know
No, I would not recommend this to a friendBecareful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 days after I bought it, the screen stopped working and it wouldn't turn on anymore.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, DylanG. We're sorry to hear that you're having this issue with your Flex 5i. To work together and resolve this, we recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate your time taken to share your experience with us, as it does not go unnoted.
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an okay laptop very poor battery life but good build quality
No, I would not recommend this to a friendBroke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular laptop broke within the first week had to return.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Amcphotog, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
LENOVO PRODUCT REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product...it's a very flexible product AND i l'île thé design
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, DavyF, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out well for you, and we appreciate you taking the time to share your perspective with us.
BestBuy sells dud laptops as openbox, won't help
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this laptop in openbox good condition, only for the laptop to be completely unusable: during setup, it becomes stuck on the network screen and no wifi networks show as available even though there are tons in the area. The fix for this is extremely complex as even the solutions available online didn't work on it. I had to go back to the store in 95 degree weather only to be told by the geek squad it has to be sent back to the manufacturer and they can't fix it. They had another one in stock, but in the 24 hours since I'd bought the item, the sale had ended and the used models were now $100 more, and a new one $200 more. They refused to do an exchange for me for the other openbox or a new laptop at the price I paid for it. The craziest thing of all is they put my laptop right back into stock as I see it's available again. So just a heads up if you purchase this laptop used from 44th and 5th in NYC, it's likely unusable unless you want to spend many hours on a possible fix.
No, I would not recommend this to a friendbad at wifi, sucky battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchscreen isn't very sensitive, but far worse is that the Wi-Fi connection craps out on a constant basis, while my network and other devices are fine. Also, the supposed 9-hour battery life is a joke, as it dies with in a few hours every time. I went to return it because this was becoming such an issue, but the return window closed that day.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JBonn,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i 2-in-1. We apologize for the frustration and inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, applying all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
the yellow tinted screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but the screen needs to be better to yellow and washed out
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Jesse. We are sorry to hear that an aspect of your Chromebook has not satisfied you. Here is a link to adjust the color settings of the display on your Flex 5i (https://support.google.com/chromebook/answer/9145848?hl=en#:~:text=Change%20your%20screen%20color%20yourself%20at%20any%20time&text=Select%20Settings%20.,temperature%2C%22%20adjust%20the%20color.) This should allow you adjust the display to be warmer (yellow) or cooler (blue). Thank you for taking the time to leave a review.
I do not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for school; however, I received it with windows 11 pro installed. it is in S mode and therefor will not let me download anything I need for school, such as adobe, or even Microsoft office. i have tried everything to get it out of S mode and I can't. I have had cheaper laptops work so much better.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AndrealG, we're sorry to hear that you ran into this issue with your Flex 5i. For help with switching out of S mode, you can contact Lenovo Support here: 877-453-6686, or you can work with Microsoft Windows Support. Let us know how things go for you, and we appreciate you taking the time to share your experience with us.
Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not have the proper software that I was looking for
No, I would not recommend this to a friendDon’t recommend this laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is had too many issues already is the second one I’ve had and the screen isn’t working right along with some of the programs don’t work on this thing that are already installed on it when you buy it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Gwen. We are sorry to hear that you are having trouble with your Flex 5i. To try and resolve this, first, we recommend checking for and installing any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are running the latest software and drivers. After updates are applied and your system resets, if your issue persists, we then recommend reaching out to our support team at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Waste of money. It doesn't let you install Chrome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't let you install Chrome. Video is "jumping" up and down. Maybe it's an Edge issue but again, it doesn't let you install another browser (or any other software). I tried turning off S mode but it doesn't let me. Waste of time, waste of money. Will return
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Anna, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Poor Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had less then 10 hours of total use with this computer and I got the black screen of death. This happened during a system update and never recovered. The computer is overpriced for the poor quality. Luckily, Best Buy handled the exchange extremely well!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SeanB, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.