Customer Ratings & Reviews
- Model:
- 82R700L4US
- SKU:
- 6571566
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.
This summary was generated by AI based on customer reviews.
slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it at all. Bought it new and it did not work well, REALLY slow. Also did not like the customer service from best buy, i had to practically beg them to be able to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DoloresM, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
16 DAYS IS MORE THAN 2 WEEKS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor refers to aN unrealistic return policy of 2 WEEKS. Needed to be returned as was deemed unrepairable by geek squad in Citrus Heights CA. Since it was 16 days old I was given a store credit for another purchase which I made.
No, I would not recommend this to a friendDisgruntled!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Lenovo laptop and only used it for one week and now when starting it up it just goes to black screen! And because Best Buy only gives you 14 day i cant get a refund or exchange! I have to sent it back to maufaturer for repair! Will never consider a Lenovo again!
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance
Unleashing the power of flexibility!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Lenovo Flex 5i 14" laptop is a versatile powerhouse, offering a seamless blend of performance and flexibility. Powered by the Intel Core i3-1215U processor and Intel Iris Xe Graphics, this sleek device promises to deliver a smooth computing experience for both work and play. One of the standout features of the Flex 5i is its flexibility, thanks to the 360-degree hinge design that allows you to switch between laptop, tent, stand, and tablet modes effortlessly. Whether you're typing up reports, watching movies, or sketching ideas, the Flex 5i adapts to your needs with ease. Performance-wise, the Intel Core i3 processor paired with 8GB of memory ensures snappy responsiveness, allowing you to multitask with ease. From browsing the web to editing documents, everyday tasks feel smooth and efficient. The inclusion of Intel Iris Xe Graphics further enhances the visual experience, providing crisp graphics and vibrant colors for multimedia content and light gaming. In terms of design, the Storm Grey finish gives the Flex 5i a modern and sophisticated look, making it a stylish companion for any setting, whether you're working in a coffee shop or attending a business meeting. The slim and lightweight construction also makes it highly portable, perfect for on-the-go professionals and students. However, it's not without its shortcomings. The Intel Core i3 processor may struggle with more demanding tasks such as video editing or heavy gaming, limiting its suitability for power users. Additionally, the 256GB SSD may feel somewhat restrictive for users with large media libraries or extensive software requirements, necessitating frequent file management to free up storage space. Overall, the Lenovo Flex 5i 14" laptop offers impressive performance and versatility at an attractive price point. Its sleek design, flexible hinge, and reliable performance make it a compelling choice for users seeking a portable computing solution for everyday tasks. While it may not be the most powerful option on the market, its combination of features and affordability earns it a solid 4-star ratin.
I would recommend this to a friend Lenovo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Locked screen spontaneously. Screen touch pad defective.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, GregoryF. We are sorry to hear that you are having trouble with your Flex 5i. To try to resolve this, we recommend ensuring that your computer is up to date by going into Windows Settings > Windows Update > Check for updates. If updated software with a system restart does not resolve your issues, you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for assistance. We appreciate your time in writing this review.
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer stepped working after a month and I can't return it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi KimberlyT,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i 2-in-1. We apologize for the frustration and inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
Since we do not know the details of how exactly your device is no longer working (i.e. booting issue, charging issue), we cannot provide immediate troubleshooting steps to follow here; however, we'd like to have a dialogue to troubleshoot and resolve your issues. Please reach out to Lenovo Support at this number: 877-453-6686 for assistance.
Please update us when you can regarding this.
We look forward to hearing from you.
Best regards,
Lenovo
Faulty Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in 2 months. Now seeking replacement from Best Buy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, VirginiaB. We're sorry to hear that you encountered this issue with your Flex 5i. We hope that your replacement is given swiftly and if we can help you with your device, please reach out to Lenovo Support for assistance. We appreciate you taking the time to share your experience with us.
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is extremely slow, unable to work or even enjoy browsing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, LaszloM. We're sorry to hear that your Flex 5i has not performed to your expectations. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, if your operating system is not in S mode, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We appreciate you taking the time to share your experience with us, and please let us know if your issue is resolved.
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quirky computer, touchscreen and touchpad aren’t very responsive. Slow to start up and HEAVY.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, KarlyV. We are sorry to hear that your experience with your Flex 5i has been poor. To try to resolve this, we recommend checking for and applying any available updates in Windows update settings (and in Lenovo Vantage if your device is now running Windows 11 Home S mode). If the updated software does not resolve the issues, we then recommend reaching out to Lenovo Support here: 877-453-6686, to work with a representative who may help by providing solutions to your issues. We appreciate you taking the time to share your experience with us.
Cannot work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hangs out often, Could not get it work sometimes.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, snoopy. We're sorry to hear that you're having this problem with your Flex 5i. To try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, open the Settings app > Select the Windows update tab > Select the Check for updates button. If your device is not using Windows 11 Home S mode, next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Thank you for taking the time to inform us of your experience.
Laptop was great OS unstable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.started crashing when updating Windows. had it for 9 days.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, WendyR. We are sorry to hear that you experienced an issue with your Flex 5i, leading to you returning it. In the future, please feel free to reach out to Lenovo Support for assistance as we are happy to assist you. We hope that you find the right computing solution for you and appreciate you taking the time to leave your review with us.
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good product and doesn’t function properly…….!
No, I would not recommend this to a friend- Pros mentioned:Processor speed
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the great very fast and functionality is perfect for me!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ChadD,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i is perfect for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Size
Lenovo laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good general use laptop. Short term trial software Nice suze
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, KarlC, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good for your use, and we appreciate you taking the time to share your perspective with us.
delivery and price problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop on 2/23/2025 on sale for 399.99 plus tax. It was being shipped to my office not home as it was a birthday gift for my wife. They tried to deliver at 7:20 when office was closed; driver called me and I said not to leave outside that I would get it in a day or two. It was sent back to best buy, order canceled and refunded overnight. Price went up to 679.99 overnight and I am told to purchase it at higher price and apply for refund of difference.
I would recommend this to a friendBUYER BEWARE!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.******BUYER BEWARE****** Do not purchase this laptop! I bought it on July 31, 2025, and all of a sudden, it stopped powering on. I took it back to the store after having it for only 7 months, and the "geek squad" sent it off. I got a message that it was due to a faulty wire, but they advised not from the manufacturer! They wanted $268 to do the repair.....on a 7-month-old laptop???? They refused to replace it. Just don't do it; it's a waste of money!!
No, I would not recommend this to a friendWaste of money; keyboard system failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 days ago for school and suddenly the physical keyboard stopped working. No spills or crumbs whatsoever, so I was told it was just a faulty system issue. Called Lenovo Support and he guided me through fixing it but solved nothing, and the keyboard problem maintained. I ended up returning it because it was still under warranty. Extremely frustrated that I wasted my money on a computer that broke after 3 days…
No, I would not recommend this to a friend