Customer Ratings & Reviews

15 days after I bought it, the screen stopped working and it wouldn't turn on anymore.

It’s alright, good screen rotation, screen touch lags sometimes tho

Okay laptop but the screen isn’t super bright so I don’t know

It was an okay laptop very poor battery life but good build quality

Very slow, glitchy, and unreliable. If all you want to do is browse the Internet with 1-5 tabs open it might work fine. If you need multiple browser windows and tabs, to use apps like Slack, and MSFT Office it is not worth even it's reasonable price. I will buying a better one and essentially trashing this laptop.

I ordered this laptop in openbox good condition, only for the laptop to be completely unusable: during setup, it becomes stuck on the network screen and no wifi networks show as available even though there are tons in the area. The fix for this is extremely complex as even the solutions available online didn't work on it. I had to go back to the store in 95 degree weather only to be told by the geek squad it has to be sent back to the manufacturer and they can't fix it. They had another one in stock, but in the 24 hours since I'd bought the item, the sale had ended and the used models were now $100 more, and a new one $200 more. They refused to do an exchange for me for the other openbox or a new laptop at the price I paid for it. The craziest thing of all is they put my laptop right back into stock as I see it's available again. So just a heads up if you purchase this laptop used from 44th and 5th in NYC, it's likely unusable unless you want to spend many hours on a possible fix.

This particular laptop broke within the first week had to return.

Good product...it's a very flexible product AND i l'île thé design

I began having issues with this laptop 3 months after purchasing it. It continually freezes, crashes and has to be rebooted.

its ok but the screen needs to be better to yellow and washed out

The touchscreen isn't very sensitive, but far worse is that the Wi-Fi connection craps out on a constant basis, while my network and other devices are fine. Also, the supposed 9-hour battery life is a joke, as it dies with in a few hours every time. I went to return it because this was becoming such an issue, but the return window closed that day.

It did not have the proper software that I was looking for

I purchased this laptop for school; however, I received it with windows 11 pro installed. it is in S mode and therefor will not let me download anything I need for school, such as adobe, or even Microsoft office. i have tried everything to get it out of S mode and I can't. I have had cheaper laptops work so much better.

Laptop is had too many issues already is the second one I’ve had and the screen isn’t working right along with some of the programs don’t work on this thing that are already installed on it when you buy it

It doesn't let you install Chrome. Video is "jumping" up and down. Maybe it's an Edge issue but again, it doesn't let you install another browser (or any other software). I tried turning off S mode but it doesn't let me. Waste of time, waste of money. Will return

I had less then 10 hours of total use with this computer and I got the black screen of death. This happened during a system update and never recovered. The computer is overpriced for the poor quality. Luckily, Best Buy handled the exchange extremely well!

Did not like it at all. Bought it new and it did not work well, REALLY slow. Also did not like the customer service from best buy, i had to practically beg them to be able to return it.

The Lenovo Flex 5i 14" laptop is a versatile powerhouse, offering a seamless blend of performance and flexibility. Powered by the Intel Core i3-1215U processor and Intel Iris Xe Graphics, this sleek device promises to deliver a smooth computing experience for both work and play. One of the standout features of the Flex 5i is its flexibility, thanks to the 360-degree hinge design that allows you to switch between laptop, tent, stand, and tablet modes effortlessly. Whether you're typing up reports, watching movies, or sketching ideas, the Flex 5i adapts to your needs with ease. Performance-wise, the Intel Core i3 processor paired with 8GB of memory ensures snappy responsiveness, allowing you to multitask with ease. From browsing the web to editing documents, everyday tasks feel smooth and efficient. The inclusion of Intel Iris Xe Graphics further enhances the visual experience, providing crisp graphics and vibrant colors for multimedia content and light gaming. In terms of design, the Storm Grey finish gives the Flex 5i a modern and sophisticated look, making it a stylish companion for any setting, whether you're working in a coffee shop or attending a business meeting. The slim and lightweight construction also makes it highly portable, perfect for on-the-go professionals and students. However, it's not without its shortcomings. The Intel Core i3 processor may struggle with more demanding tasks such as video editing or heavy gaming, limiting its suitability for power users. Additionally, the 256GB SSD may feel somewhat restrictive for users with large media libraries or extensive software requirements, necessitating frequent file management to free up storage space. Overall, the Lenovo Flex 5i 14" laptop offers impressive performance and versatility at an attractive price point. Its sleek design, flexible hinge, and reliable performance make it a compelling choice for users seeking a portable computing solution for everyday tasks. While it may not be the most powerful option on the market, its combination of features and affordability earns it a solid 4-star ratin.

Poor refers to aN unrealistic return policy of 2 WEEKS. Needed to be returned as was deemed unrepairable by geek squad in Citrus Heights CA. Since it was 16 days old I was given a store credit for another purchase which I made.

Bought the Lenovo laptop and only used it for one week and now when starting it up it just goes to black screen! And because Best Buy only gives you 14 day i cant get a refund or exchange! I have to sent it back to maufaturer for repair! Will never consider a Lenovo again!