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Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the touchscreen, ease of use, and performance of the Flex 5i 14" laptop. Many appreciate its compact size, long battery life, and the value for its price. Positive feedback also highlights its lightweight design and the versatility of the 2-in-1 functionality. However, some users experienced issues with the camera and reported concerns about heat and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 451 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for at home use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around laptop for casual use. Bought this for my kids to play games and go online. It's been fast and quick to start up. No issues!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Mandy, thanks for choosing Lenovo! We're thrilled to hear that it is working seamlessly for you all, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop runs well and fast, lots of storage. GREAT for college.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EdenB,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is a great fit for you and your use. We appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Processing speed is great & battery life is fantastic. Just internal memory is light. BUT AGAIN great product for the price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RyanP, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Disappointing Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer 9 months ago after buying the same model for my son. My son's computer has worked fine, but mine has not. It worked great for the first 7 months then all of the sudden it began disconnecting from the internet for no reason. It was sporadic at first, but now it does it consistently. It is not the wi-fi as all of our other devices remain connected. I have tried everything to fix it, with no success. It looks like I am going to have to replace the wi-fi card which seems ridiculous for a computer that is less than a year old. I am frustrated to say the least.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good laptop. Exactly what I was looking for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DylanC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i 2-in-1 has been good so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Computer for 7th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, incredible value. My son has used this a ton. It has had minimal problems. I hope to have best buy support with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great computer for me, my only down fall is that I could never find the right pen to match it!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Easy to access the different apps with just a touch.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey FidelusS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Sleek and fast, 2-in-1 machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast laptop, functions perfectly out of the box. The features offered are excellent. Backlit keyboard, 2-in-1, thin design. Great machine.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, StephenL. Thank you for choosing Lenovo! We are glad to hear that your impression of your Flex 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    HP envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for students! I really like the graphics and the 2-1 aspect

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Bettie,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that it is a great fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great PC Easy Set Up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for the money. I look for sales and got a great deal on this guy. I gave it to my Elementary Coordinator and she absolutely loves it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MatthewK. Thank you for choosing Lenovo! We are glad to know that your Flex 5i has been great, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Disappointed with this computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this computer. The backlit keyboard is very dim even on the highest setting. Just not what was expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Excellent 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter and she loves it. The touch is very soft, HD screen is awesome and the keys are a joy to press. Highly recommended!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ShakS, thank you for choosing Lenovo! We are pleased to hear that your daughter is loving it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    No problems yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems just yet. I previously had a Flex 3 & loved it, so I wanted to stay in the Lenova Flex "family".

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Tracey. Thank you for choosing Lenovo, again! We are glad to hear that your Flex 5i has been good for you so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this selection. easy setup and easy to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BarbaraM,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are very happy with your purchase.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    nice machine for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and get going with microsoft office 365 and onedrive... only problem i have been having is intermittently the touch screen seems to not work... but then i move the mouse and click on whatever and all fine, then touch works again.. so bit frustratiging but may be other things than the pc itself..c ould be website, or something on the screen, etc..

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We recommend applying the latest system updates through Windows Settings or Lenovo Vantage if your device is not in S mode to make sure the touchscreen drivers are up to date. We are glad to hear that your meets your Flex 5i has been nice otherwise, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Has everything I needed in a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for something that helps with the basics but also has touch screen, foldable, and has a light up keyboard. It's perfect!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AliciaD, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is a great fit for your needs, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work to simply pull up documents and take notes. Easy to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LeahG,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is a good fit for your work, and we appreciate you taking the time to share this with us. Lenovo

  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    RAM not upgradeable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on your needs, this could be just the right computer. But it's worth knowing that the RAM memory is not upgradeable. All of the memory is soldered in, and there are no extra slots. 8GB of memory is fine for most uses when you have a solid state drive. But FYI.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, pilgrim, thank you for choosing Lenovo! We have noted your feedback and appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    great school laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my seventh grader homeschooling curriculum and he’s loving the 2in 1 feature and I’m loving the parental controls through the app!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Melanthew, thank you for choosing Lenovo! We are glad to hear that it is working out great for you and your seventh grader, and we appreciate you taking the time to share your perspective with us. Lenovo