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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 652 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 652 reviews
  • Rated 5 out of 5 stars

    Satisfied Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop that I purchase. I was nervous about buying it. Mainly because I've always used my phone. But I felt it necessary to have one. I must admit that I am glad I purchased it. I'm doing way more thing on it than I could ever do on my phone. Somehow I locked myself out of the computer. I had to go into the store to have it looked at. The Geek Squad had it back in two day. No cost to me. Because I had a warranty After reading all of the reviews on line I knew I had a high end computer but for a fraction of the cost. I would definitely recommend buy this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my personal work. Great technology and features included for reasonable price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JSKR, thank you for choosing Lenovo! We are glad to hear that your Flex 5i works great for your use, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 3 out of 5 stars

    It only took 3 tries part I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went to pick up and was given a incorrect device that looked like someone took it out of their back and put it in the box. Dirty had a sticker on it. Luckily it was only my 2nd attempt that morning to get a device the first one was cancelled after i was charge so that means $300 floating around out of reach. So now i have a device that i need to return but if i do that will mean another $300 in a processing mode…. 3 stars are for lenovo not burst buy. even tho the laptop is probably nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for keeping husband happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband, like a kid, it keeps him entertained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a high school student at a great price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JasonV, thanks for choosing Lenovo! We are glad to hear that it is a great fit for its use, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Customer satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am satified with my laptop purchase works good Thank you

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JorgeS, thanks for choosing Lenovo! We're glad to hear that you are satisfied with your Flex 5i so far, and we appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase it's small enough to handle all of my dealings from making reservations to paying my bills or just browsing the internet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TeresaL. Thank you for choosing Lenovo! We are glad to hear that you are loving your Flex 5i and that it meets your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for documenting. I love that it can fold into a tablet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Deee, thank you for choosing Lenovo! We are pleased to hear that you are loving your Flex 5i, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I love the size and it does all the things I need it for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, KarenH, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great and that it meets your every need. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is perfect. Exactly as advertised. Purchase was a breeze.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Slugjumper, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i is perfect for you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. In tablet mode it works great for streaming. The only downside is the speakers are not very loud.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Snowcone. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. It was easy to work on and install software.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey chrisandshawn, thanks for choosing Lenovo! We are glad to hear that your Flex 5i has been great for you, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great computer. Liked it more when it was on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Bought for college student. It works great for their needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, CharityL, thank you for choosing Lenovo! We are glad to hear that it works great for their needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Super good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good laptop the best one i ever purchase for home use day-to-day use highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but low RAM

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very well for what I wanted for which was very basic such as to us word, excel, web pages, etc. But if you want to play video games, storage or use heavy data then don’t buy this computer since the RAM is low.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MariaL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i works well for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Exciting purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and space efficient. Easy to navigate. Overall excellent

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DaliaS, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i has been excellent overall, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Lasted 5 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Laptop for my young student. It replaced an old Lenovo Thinkpad that had charging issues. Thinking we could use this one a few years before any battery issues came up. The laptop literally stopped charging the night of a late work deadline. No charging light even after using a different charger. I could only get it to start charging by taking the bottom cover off and unplugging the battery then replugging it back in. Unfortunately late work deadline was missed. I'm going to search for firmware updates but this is a very frustrating issue and ultimately dissapointed in Lenovo laptops.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Toysheik,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i. We apologize for the disappointment and inconvenience that has stemmed from this, and we'd like to work with you to resolve this issue.

      To start, please perform a static discharge/power cycle. To do so:
      1. Remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.).
      2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual.

      If this does not resolve the issue, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button and apply all available updates. (If your device is switched out of Windows 11 Home in S mode) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and ensure all available updates are applied successfully.

      If after these steps your issue still persists, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting.

      Please update us when you can regarding this and reach out to us again here should you have any questions.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop for the price I got it on sale for 460$. I even came back to buy 2 more for my nephews in college.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, QuiMcBee. Thank you for choosing Lenovo, three times! We are glad to hear that the Flex 5i has been so great to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Business to Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lenovo is a perfect size, weight and power . I am convinced it will handle any task or program you need or have. The Geek Squad was also fantastic in transferring all of the files from my previos Lenovo even though it had died!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Andi,

      Thank you for choosing Lenovo again and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is the perfect fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable laptop with great speed and enough storage at reasonable price!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SSim, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your thoughts with us. Lenovo