Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 674 reviews
(674 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very lightly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop is very lightweight and looks professional
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, NavtejS. Thank you for choosing Lenovo! We are glad to know that you are liking your Flex 5i, and we appreciate your time taken to share your experience and feedback with us.
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, reliable, and easy to take on the go. Good for light city traveling and working at the park
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, BaileyA, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out great for its purpose, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Great product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, Been using it for years now. Great laptop
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 3 out of 5 stars
It only took 3 tries part I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.went to pick up and was given a incorrect device that looked like someone took it out of their back and put it in the box. Dirty had a sticker on it. Luckily it was only my 2nd attempt that morning to get a device the first one was cancelled after i was charge so that means $300 floating around out of reach. So now i have a device that i need to return but if i do that will mean another $300 in a processing mode…. 3 stars are for lenovo not burst buy. even tho the laptop is probably nice
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
Good but low RAM
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works very well for what I wanted for which was very basic such as to us word, excel, web pages, etc. But if you want to play video games, storage or use heavy data then don’t buy this computer since the RAM is low.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MariaL,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i works well for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 3 out of 5 stars
Lasted 5 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Laptop for my young student. It replaced an old Lenovo Thinkpad that had charging issues. Thinking we could use this one a few years before any battery issues came up. The laptop literally stopped charging the night of a late work deadline. No charging light even after using a different charger. I could only get it to start charging by taking the bottom cover off and unplugging the battery then replugging it back in. Unfortunately late work deadline was missed. I'm going to search for firmware updates but this is a very frustrating issue and ultimately dissapointed in Lenovo laptops.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Toysheik,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i. We apologize for the disappointment and inconvenience that has stemmed from this, and we'd like to work with you to resolve this issue.
To start, please perform a static discharge/power cycle. To do so:
1. Remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.).
2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual.
If this does not resolve the issue, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button and apply all available updates. (If your device is switched out of Windows 11 Home in S mode) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and ensure all available updates are applied successfully.
If after these steps your issue still persists, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting.
Please update us when you can regarding this and reach out to us again here should you have any questions.
Best regards,
Lenovo
Rated 5 out of 5 stars
Lenovo - Flex 5i 14" FHD Touchscreen 2-in-1 Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with the Lenovo - Flex 5i 14" FHD Touchscreen 2-in-1 Laptop I purchased from Best Buy. The salesperson at Best Buy gathered my requirements and quickly was able to recommend a laptop that met my needs and was within my budget.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DennisG,
Thanks for choosing Lenovo!
It is good to know that you are quite pleased with your Flex 5i and that your shopping experience was stellar.
We appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Just right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs very smooth and it doesnt lag all for my day to day use . Definitely perfect for a college student .
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience was highly satisfactory. I strongly endorse Best Buy. The customer service was outstanding.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift to my sister she loves it. Small...slick and easy to carry around
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, , thank you for choosing Lenovo! We are glad to hear that your sister loves it, and we appreciate you taking the time to share your perspective with us.
Rated 5 out of 5 stars
Business to Personal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lenovo is a perfect size, weight and power . I am convinced it will handle any task or program you need or have. The Geek Squad was also fantastic in transferring all of the files from my previos Lenovo even though it had died!
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Andi,
Thank you for choosing Lenovo again and for sharing your feedback with us!
We are glad to hear that your Flex 5i is the perfect fit for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Great help on the job site.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great help while working on the job site and at home.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, JeffS. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is a great fit for you, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Bang for your buck!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Laptop for the price. Great screen, great battery life.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Sleepie, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been amazing, and we appreciate you taking the time to share your perspective with us.
Rated 5 out of 5 stars
Best in Budget laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in Budget laptop , Performance , 2 in 1 laptop and decent speakers.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SairahulV, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been the best value to you, and we appreciate you taking the time to share your perspective with us.
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop. Was not looking to spend a fortune but wanted something nice and got it could not be happier
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
Excellent performance
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and no nose ,worth for money
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SreenivasaraoM, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i performs excellently for you. We really appreciate you sharing your experience and feedback with us.
Rated 5 out of 5 stars
Great Value Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop for its price. Screen quality is amazing. The laptop can be also used like a tablet PC.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
Suprised at how good it is. Great value.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleasantly surprised with this Lenovo. I thought it would be a cheaper laggy version, slow and just a very basic laptop. Well it turns out its quite capable for everyday business, home use. It has plenty of ports including USB and USB-c, an HDMI port, and for an i5m with 8 GB in memory it really works well for what I need it for.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, SuitcaseLawyer, thank you for choosing Lenovo! We are happy to hear that your Flex 5i has great value to you and has pleasantly surprised. We appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Pretty good labtop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 12yr old son. So far so good. Good battery life and he’s able to do his school on it
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Lopez24. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out well, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Fast setup and easy to use. Extremely happy with my purchase.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Alot4nothin, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great and that you are extremely happy with it. We appreciate you taking the time to share your experience with us.
















