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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 652 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 652 reviews
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, excellent for simple office laptop or work from home unit.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnWayne,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i offers great value and is working excellently for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and specifications for the price offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome touch screen laptop. Meets all of my tech needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Hybrid Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo (IBM’s consumer line) isn’t what the old ThinkPads were but if you get a few years out of them for $300 then hopefully it’s worth it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tobus,

      Thanks for choosing Lenovo!

      We hope that you are enjoying your Flex 5i, and we appreciate you taking the time to share this with us.

      To clarify for viewers, Lenovo ThinkPad devices are still a major part of the Lenovo brand, and we offer different product lines to meet the various needs of our users. Lenovo

  • Rated 5 out of 5 stars

    Lenovo 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once out of S mode, works well. Touch screen and flexible hinge is nice. Fingerprint sensor very convenient. I like that there is an option to charge via USB C in addition to the other power cord plug.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jessica, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i works well for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    WORST OPTION, BEST BUY SELLS DAMAGED DEVICES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product I could choose and the poorest experience with Best Buy. I'm never buying of Best Buy ever again and I'm not spending a single penny in this store. About two years ago, I spent almost 500 USD to buy what I thought would be a good pc since the IT guy of my company had the same model. After a few weeks of using it, I started having trouble with the wi-fi that would disconnect suddenly and the wi-fi icon would be nowhere to be found. Three months later, the integrated camera started to flicker and would show with a red overlay on top of the image. A few months after and my device can't find the webcam so it's useless. Two weeks ago, my mic started emitting all kinds of deafening noises so I can't use it as well, also sometimes it can't get to be recognized by the computer. Finally, I noticed a crack on my screen and now touch screen won't work. I talked to the support and they want to charge me more money for a damaged equipment (without ANY mishandling on my part) they sold me, and now I'll have to buy a new device because this one is useless. If you're reading this, pick another store or buy it off straight from Lenovo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, does everything needed

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Justin. Thank you for choosing Lenovo! We are happy to hear that your Flex 5i is the right fit for you and your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features, really comfortable to work on, good speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good. It has a great screen, and it feels great all around. It's slow when downloading, but that's all.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichelleH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been great all around for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item, runs fast , has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop's perfect size, it has plenty of storage for my files as I am near the end of receiving my nursing degree.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MargaretP,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out great for you and your use.

      Please feel free to reach out to us should you have any questions -- we hope to hear about you securing your nursing degree soon!

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop. Does all I need it to do and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best little upgrade for a mid sixty ish!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a smart purchase for someone who needs an upgrade....that may not need to spend as much time on a computer anymore..... Its a perfect purchase for me......

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ElizabethP, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is perfect for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Grandson loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for his birthday. He is autistic and has the use of one at school, and I wanted him to be able to use one at home, too. He absolutely adores it, so I absolutely adore it. Thank you

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KelleeB, thanks for choosing Lenovo! We are thrilled to hear that your grandson absolutely adores it. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    My New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop works quite well. But sometimes the internet connection goes down, since the WIFI in the house is not the best.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Billy11751,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i is working quite well for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick light laptop works good for every day use…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product,great quality and delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a thorough review on price and quality,warranty etc before i decided to use Bestbuy,and i am so glad i did,the ease of puchase,delivery,the whole process and product was honestly amazing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Larrywalworth, thanks for choosing Lenovo! We're thrilled to hear that your customer service and Flex 5i have been amazing. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Replaced old Lenovo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ease of use. New feature of the slide over the camera is extra special for me. But battery life not as good as old Lenovo

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo again!

      We are glad to hear that your Flex 5i is a great fit for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    New laptop needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to find a small laptop travel purposes. So far i love the functionality of this product. I was a great buy for a low price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JasmineD, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i meets your needs and that you are loving its functionality.

      We appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it. Got it on sale for a great price $215

    I would recommend this to a friend