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Customer Ratings & Reviews

$579.99

Customer reviews

Rating 4.5 out of 5 stars with 683 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 683 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Sometimes when I try to swap it to tablet mode the keyboard won’t shut off and causes problems. Otherwise love it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tatum,

      Thank you for choosing Lenovo and for sharing your feedback with us. Although, we are sorry to hear that you're having some difficulties with your Flex 5i, and we'd like to work with you to try to resolve this.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      We are glad to hear that you are otherwise loving your Flex 5i, and please feel free to reach out to us should you need anything.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use or small businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I bought a new laptop was that mine was old and didn’t support Windows 11. The Lenovo is a nice small laptop which is exactly what I wanted.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LisaU,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is an exact fit for your needs, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen feature. I would recommend laptop, this was offered to my daughter for school/lab work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MartaF,

      Thanks for choosing Lenovo!

      It is great knowing that this Flex 5i is a great fit for your daughter's use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once out of S mode, works well. Touch screen and flexible hinge is nice. Fingerprint sensor very convenient. I like that there is an option to charge via USB C in addition to the other power cord plug.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jessica, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i works well for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the is computer its been great for my work for home job . I love how it can turn it to tablet mode and it uses my finger print to login in .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JanaeH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your Flex 5i and that it works great for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Grandson loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for his birthday. He is autistic and has the use of one at school, and I wanted him to be able to use one at home, too. He absolutely adores it, so I absolutely adore it. Thank you

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KelleeB, thanks for choosing Lenovo! We are thrilled to hear that your grandson absolutely adores it. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Tablet mode and mouse pad a bit finicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer considering the low price. Only defect: sometimes the mousepad stops working as the computer thinks is in tablet mode.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Mike,

      Thank you for choosing Lenovo and for sharing your feedback with us. Although, we apologize that you're having this problem with your Flex 5i. We'd like to work with you to try to resolve this.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and ensure are all updates are applied completely.

      We are glad to hear that your Flex 5i has been great for you otherwise.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great little laptop for what I wanted it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carlos laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, does everything I need to do with it I am learning more about it every time I get on the laptop to search things.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CarlosS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been great for you and that it meets all of your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Decent Hybrid Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo (IBM’s consumer line) isn’t what the old ThinkPads were but if you get a few years out of them for $300 then hopefully it’s worth it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tobus,

      Thanks for choosing Lenovo!

      We hope that you are enjoying your Flex 5i, and we appreciate you taking the time to share this with us.

      To clarify for viewers, Lenovo ThinkPad devices are still a major part of the Lenovo brand, and we offer different product lines to meet the various needs of our users. Lenovo

  • Rated 4 out of 5 stars

    Good laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. It looks good and we need to buy and install Microsoft office products. Best Buy is the right place to buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Johnbritto,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great product,great quality and delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a thorough review on price and quality,warranty etc before i decided to use Bestbuy,and i am so glad i did,the ease of puchase,delivery,the whole process and product was honestly amazing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Larrywalworth, thanks for choosing Lenovo! We're thrilled to hear that your customer service and Flex 5i have been amazing. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    The best little upgrade for a mid sixty ish!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a smart purchase for someone who needs an upgrade....that may not need to spend as much time on a computer anymore..... Its a perfect purchase for me......

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ElizabethP, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is perfect for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent size of laptop with weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need any other for entertainment. This is enough for everything on travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son Loved It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is light and very convenient. Got it for my son and he loved it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AC62,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your son is loving this Flex 5i 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop. Was perfect for work and lightweight too- it was stolen so I didn’t get to enjoy it for too long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and loved it very much. Appreciate you guys for the work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AdityaT,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are really loving this Flex 5i 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great computer, with high quality graphics, and audio, it was a great starter computer for work!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EllaR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Replaced old Lenovo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ease of use. New feature of the slide over the camera is extra special for me. But battery life not as good as old Lenovo

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo again!

      We are glad to hear that your Flex 5i is a great fit for you, and we appreciate you taking the time to share this with us. Lenovo