Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 674 reviews
(674 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Carlos laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, does everything I need to do with it I am learning more about it every time I get on the laptop to search things.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey CarlosS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i has been great for you and that it meets all of your needs.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 4 out of 5 stars
Good laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money. It looks good and we need to buy and install Microsoft office products. Best Buy is the right place to buy.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Johnbritto,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i offers good value to you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
My Son Loved It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is light and very convenient. Got it for my son and he loved it.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AC62,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that your son is loving this Flex 5i 2-in-1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
Grandson loves it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson for his birthday. He is autistic and has the use of one at school, and I wanted him to be able to use one at home, too. He absolutely adores it, so I absolutely adore it. Thank you
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey KelleeB, thanks for choosing Lenovo! We are thrilled to hear that your grandson absolutely adores it. We appreciate you taking the time to share your experience with us.
Rated 1 out of 5 stars
dont buy this product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had one of the worst experiences buying this Lenovo Flex 5i from Best Buy. From day one, the laptop showed multiple issues: very poor performance, constant freezing, and overheating even during simple tasks. The build quality was also disappointing — the keyboard feels flimsy and the touchscreen is unresponsive at times. On top of that, the entire purchasing and post‑purchase experience with Best Buy was equally frustrating. Customer support was unhelpful, and any attempt to exchange the product or get proper assistance turned into a long, bureaucratic process. It felt like there was absolutely no concern for solving the customer’s problem. For the price I paid, I expected much more from both the product and the store. I do not recommend buying this model, and unfortunately my trust in Best Buy has dropped significantly after this experience.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent size of laptop with weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need any other for entertainment. This is enough for everything on travel.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 4 out of 5 stars
Decent Hybrid Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lenovo (IBM’s consumer line) isn’t what the old ThinkPads were but if you get a few years out of them for $300 then hopefully it’s worth it
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Tobus,
Thanks for choosing Lenovo!
We hope that you are enjoying your Flex 5i, and we appreciate you taking the time to share this with us.
To clarify for viewers, Lenovo ThinkPad devices are still a major part of the Lenovo brand, and we offer different product lines to meet the various needs of our users.
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop and loved it very much. Appreciate you guys for the work.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AdityaT,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are really loving this Flex 5i 2-in-1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
The best little upgrade for a mid sixty ish!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a smart purchase for someone who needs an upgrade....that may not need to spend as much time on a computer anymore..... Its a perfect purchase for me......
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ElizabethP, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is perfect for you, and we appreciate you sharing your feedback with us.
Rated 5 out of 5 stars
Great product,great quality and delivery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a thorough review on price and quality,warranty etc before i decided to use Bestbuy,and i am so glad i did,the ease of puchase,delivery,the whole process and product was honestly amazing.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Larrywalworth, thanks for choosing Lenovo! We're thrilled to hear that your customer service and Flex 5i have been amazing. We really appreciate you sharing your experience and feedback with us.
Rated 5 out of 5 stars
Would buy again!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great computer, with high quality graphics, and audio, it was a great starter computer for work!
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EllaR,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your experience with your Flex 5i has been great.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this laptop. Was perfect for work and lightweight too- it was stolen so I didn’t get to enjoy it for too long
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 4 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, excellent for simple office laptop or work from home unit.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnWayne,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this Flex 5i offers great value and is working excellently for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good. It has a great screen, and it feels great all around. It's slow when downloading, but that's all.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MichelleH,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i has been great all around for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop's perfect size, it has plenty of storage for my files as I am near the end of receiving my nursing degree.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MargaretP,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i is working out great for you and your use.
Please feel free to reach out to us should you have any questions -- we hope to hear about you securing your nursing degree soon!
Best,
Lenovo
Rated 5 out of 5 stars
My New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop works quite well. But sometimes the internet connection goes down, since the WIFI in the house is not the best.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Billy11751,
Thanks for choosing Lenovo!
It is good to hear that your Flex 5i is working quite well for you, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Replaced old Lenovo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and ease of use. New feature of the slide over the camera is extra special for me. But battery life not as good as old Lenovo
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, thanks for choosing Lenovo again!
We are glad to hear that your Flex 5i is a great fit for you, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
New laptop needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to best buy to find a small laptop travel purposes. So far i love the functionality of this product. I was a great buy for a low price
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JasmineD, thanks for choosing Lenovo!
We are glad to hear that your Flex 5i meets your needs and that you are loving its functionality.
We appreciate you taking the time to share this with us.
Rated 3 out of 5 stars
Seems to be sturdy while built with powerful proce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like getting pressured in the reviews till I really had time to test the product... But so far so good
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thanks for choosing Lenovo! We're glad to hear that your Flex 5i has been good for you so far, and we appreciate you sharing your feedback with us.
Rated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good. A little slower than I thought and the camera on it is terrible. For the amount of money it cost it's not worth it.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
No, I would not recommend this to a friend
















